- Take telephone, direct and email queries relating to their purchasing system.
- Become an expert in their purchasing system and also providing some general IT support.
- Create, manage and resolve Incidents and Service Requests via our ITSM system.
- Ensure all tickets are processed are handled with accordance to ITIL guidelines.
- Perform first / second line support diagnostics with the aim to achieve an 80% first time fix rate.
- Escalate incidents to 3rd line technical staff as required.
- Microsoft Windows 10 / 11
- Microsoft Office 365 including troubleshooting
- Hardware diagnostics
- File and directory permissions
- Active Directory User & Group management
- ITIL/Agile methodology
- Intune, Entra and Exchange usage
- Android tablets
- Basic Powershell scripting
- VoIP services
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First Line Support
5 days ago
Grub24UK Limited London, United Kingdom**Company description** · We are a leading supplier of Epos solution solutions to hospitality businesses across the UK. · We service customers from the large to the very small with technology that improves the way businesses manage sales and staff. We add great value to businesse ...
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Apprentice First Line Support
5 days ago
ITP London, United Kingdom**The Opportunity** · Our client is recruiting for an Apprentice First Line Support to join their team in London EC4M. · TheLevel 3 Information Communication Technician apprenticeship programme that we are offering**, **will allow you to kick-start your career in an industry that ...
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First Line Support Engineer
1 week ago
Christy Media Solutions London, United KingdomA company supplying recording media, storage and workflow solutions are looking to expand their team and recruit a Junior Solutions Engineer. · As a Solutions Engineer your role will see you providing first line support in the escalation of issues, remote installations and config ...
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First / Second Line Support
5 days ago
Mortimer Spinks London, United Kingdom**Job details**: · **Posted** · 20 February 2023 · **Salary** · £200 - £300 per day · **Location** · London · **Job type** · - Contract**Discipline** · - Help Desk**Reference** · BBBH90146_ · **Contact Name** · Freddie Nicholas · **Job description**: · **1st/2nd Line Support Ana ...
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Housing First Peer Support Worker
5 days ago
Crisis London, United Kingdom**About us** · Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. · This role offers an exciting opportunity to join our London Wide service as a member of Crisis' Housing First te ...
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Support Navigator First
1 week ago
Essex Partnership University NHS Foundation Trust Chelmsford, United KingdomThe role of FIRST is to prevent acute psychiatric hospital admissions for older adults aged 70 years and over who are presenting in acute crisis which may be complex in nature where their mental health and related physical health conditions can be managed within the community bet ...
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First Line Support
4 days ago
Project People Bracknell, United Kingdom**First line support - 24 Hour Operations Centre Technician** · The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to help maintain the availability of the IT services delivered t ...
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First Line Support
1 day ago
Explore Group Dartford, United Kingdom1st Line Support - Dartford - £30,000 · We're currently partnered with an IT services company, who are looking for a number of 1st Line Support Engineers to join the team on a permanent basis. · **Responsibilities**: · - Diagnose and resolve technical problems pertaining to hardw ...
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IT First Line Support
1 day ago
Conex Europe London, United Kingdom Permanent, Full timeIT First Line Support - London City Law firm · Office based k + Excellent Bens · Law firm in the city of London have a new requirement for an IT First Line Support specialist. · You will provide the first point of contact to assist solicitors and support staff with all IT issues, ...
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Community Support Worker First
5 days ago
Essex Partnership University NHS Foundation Trust Pitsea, United KingdomThe role of FIRST is to prevent acute psychiatric hospital admissions for older adults aged 70 years and over who are presenting in acute crisis which may be complex in nature where their mental health and related physical health conditions can be managed within the community bet ...
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First Line IT Support Apprentice
1 day ago
QA Ltd Holyport, United Kingdom**Employer description**: · Holyport College provides a joyous and inclusive education which is uncompromising in encouraging each individual to aspire to academic excellence, to learn that embracing opportunity is its own achievement and to understand that a diverse, harmonious ...
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Housing First Support Worker
1 week ago
EACH Counselling London, United KingdomHousing First Support Worker · Location: The post will be based at EACH Harrow, but will be required to work off- site, remotely and any of EACH's offices based on the needs of the service · Salary: £26,000 per annum · Hours: 37.5 hours per week · Duration: Permanent (subject to ...
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First Line Support Apprentice
1 week ago
QA Apprenticeships Slough, United Kingdom**Employer description**: · My client is London based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. · My client expertise in understanding your requirements, designing and scoping solutions, supporting a ...
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First Line Support Engineer
1 week ago
Tact United KingdomHuge opportunity to join an International business on their busy UK Service Desk. · You'll join providing 1st/2nd Line Support to internal and external users. · What's in it for you? · £25,000 base salary · Work FULLY REMOTE (Must be based in the UK) · Huge progression path (v ...
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Trainee First Line Support
1 week ago
Foresolutions Ltd United KingdomOur office is in based in Ringwood and we are proud to service a national network of customers. Foresolutions specialise in the areas of Asset Tracking, Business communications and IoT. Our Vision is to make technology better for businesses and the people using it. · Technical S ...
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First Line Support Engineer
6 days ago
Tact United KingdomHuge opportunity to join an International business on their busy UK Service Desk. You'll join providing 1st/2nd Line Support to internal and external users. What's in it for you?£25,000 base salary Work FULLY REMOTE (Must be based in the UK)Huge progression path (vacancy is due t ...
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First-Line Support Analyst
4 days ago
Intelliflo Ltd United Kingdom Part time1st Line Customer Support Analyst page is loaded 1st Line Customer Support Analyst · Apply locations Wimbledon, Greater London time type Full time posted on Posted Today job requisition id R-3764 intelliflo is a global business that welcomes bold ideas and all points of view. So ...
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Ict - First Line Support Engineer
1 week ago
TN Recruits Coulsdon, United KingdomICT 1st Line Support Analyst, Crawley Based up to £28,000 · This is a unique opportunity to join a family run business with over 90 Years' experience at the top of the Luxury Car Sector. This is a chance to work for a thriving business due to their growth plans, who are known for ...
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First Line Customer Support Engineer
2 days ago
RedTech Recruitment United KingdomA fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional t ...
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Contract First Line Support Engineer
7 hours ago
Spectrum IT Recruitment-PJP United KingdomTitle: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities:Provide BAU IT support for Kettering warehouse, London office, a ...
First job in IT Support - United Kingdom - Hiya Technology Ltd
Description
First job in IT Support
Hybrid – Site in Greater Manchester
Our client is looking to recruit an entry level IT Analyst with strong customer service skills.
Technical Engineering Manager : Warwickshire Network Application Engineer (Gallagher) : Warwickshire Lead Cyber Security Consultant : Warwickshire Infrastructure Project Manager : Warwickshire Software Engineer : Cheshire
If you have any questions or queries please don't hesitate to get in touch.
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