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Cheltenham

    In-Service Support Lead - Cheltenham, Gloucestershire, United Kingdom - Datasource Recruitment

    Datasource Recruitment
    Datasource Recruitment Cheltenham, Gloucestershire, United Kingdom

    1 week ago

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    Description
    Our client is a leading Consultancy within the Defence, CNI and Government Sector, and they are looking for a Leader with a background in Consultancy, to lead a team of 15 Service Management/Design/Transition/Architecture Consultants

    The role will be split with 50% billable client work, and 50% leadership and growing the capability of the Service Management offering, so experience within Consulting and IT Service Management is essential.

    This is an excellent opportunity for a rewarding role that adds value to the business, as well as offering an excellent career opportunity.

    This is a hybrid role with 2-3 days per week on site.
    Be the face of the IT Service Consulting team to the customers within Defence, Government and CNI.
    Provide leadership and direction to a team of 15 Consultants, including line management of your direct reports.

    Operate as a Service Consultant on client projects for up to 50% of the time, delivering Service Management, Transition, Design and/or Architecture activities.

    Strengthen our client's capability for digital and technology services, including Cloud capability (AWS).
    Manage resourcing including recruitment and deployment.
    Provide technical leadership and support for projects and ensure delivery and value for clients.
    Support sales and business development opportunities to maintain a growing pipeline of business.

    Operate as a Service Consultant on client projects for up to 50% of the time, delivering Service Management, Transition, Design and/or Architecture activities.

    Service Consulting experience, ideally within the Defence, Government, Nuclear, Aerospace or CNI sector.
    Experience operating at a senior level, leading customer engagements.
    Ability to develop technical capabilities including new service offerings (people, tools, processes).
    Service Architecture, Service Design or Service Management & Operations.
    Ability to implement Agile/Scrum methodologies and processes.
    Pension up to 10% client contribution.
    ~ Life assurance, income protection insurance and critical illness cover.
    ~ Option to buy & sell holiday.
    ~ Dental, health, medical, travel and gadget insurance.
    ~24/7 Digital GP.

    If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own.

    For every friend you refer who then starts a role through Datasource either Contract or Permanent, we will send you £200 of Love to Shop Gift Vouchers & gift your friend £100 in Love to Shop Gift Vouchers as well
    (c) Copyright Datasource Computer Employment Limited 2024.

    Refer your friend:
    We want to give you a Netflix or Amazon Prime subscription and £250 Love2Shop vouchers
    #
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