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Worcester

    Credit Controller/Sales Ledger Clerk - Worcester, Worcestershire, United Kingdom - CY Executive Resourcing

    CY Executive Resourcing
    CY Executive Resourcing Worcester, Worcestershire, United Kingdom

    1 week ago

    Default job background
    Permanent, Temporary, Full time
    Description

    Overview
    Experienced Credit Controller / Sales Ledger Clerk required to work for one of the region's most sought-after employers. Working within the Credit Management Team, you will be responsible for the timely collection of outstanding monies for various services. This role will suit someone with a minimum of 2 years' credit control and sales ledger experience, dealing directly with the external customer. You will be responsible for all invoices issued and the prompt production of Sales Invoicing for Income. As well as outstanding customer engagement and credit control skills, systems knowledge is key as there are complex systems in play. We can accommodate an immediate start.
    Responsibilities

    • Daily review and collection of all aged debt to ensure positive cash flow position
    • Ensure all invoice and credit note requests are raised accurately and promptly in relation to assigned area of responsibility.
    • Clear and Precise Communicate with debtors on an individual basis regarding non-payment and queries on unpaid debt.
    • The administration of regular payments by direct debit and credit card. This includes keeping accurate and up to date records of all details to ensure the initial set-up is correct.
    • Liaise directly with other departments to facilitate prompt collection or agree appropriate actions required to ensure debt is collected.
    • Discussion with line manager with regard to debt which is no longer economically viable to collect and highlight risk and potential legal action.
    • Highly effective negotiation skills required to develop relationships with customers to ensure payments are received for services provided.
    • To agree independent personal payment plans to ensure debt is collected in the most effective manner with approval from direct manager if outside of Debt Policy.
    • Respond to enquiries made in person, by phone, by email or in writing, directly with the enquirer and in a professional and timely manner and in accordance with the data protection act.
    • Produced reports from the financial information system using the appropriate tools and analyse on debt profiles assigned to them in order to report to higher management.
    • To effectively prioritise the debt collection process under their control.
    • Liaise with the Purchase Ledger / Treasury Team Leader as and when required ensuring tasks are completed on a timely basis.
    If you have a minimum of 2 years in either a credit control or sales ledger position and feel this would be a positive career move, please get in touch
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