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Larbert

    Team Leader - Larbert, United Kingdom - Serco

    Serco
    Serco Larbert, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Catering Team Leader.

    Forth Valley Royal Hospital, Larbert, FK5 4EB.

    Full time – hours per week, Monday – Friday, 0 – 0 hours.

    Salary - £. - £. per hour depending on experience plus Serco benefits.

    Main Purpose:

  • Responsible for the day-to-day operation of the Patient Catering Department.
  • Ensuring that all tasks completed by catering assistants are done so in a safe and hygienic manager.
  • Full compliance with SERCO`s Business Unit Food Safety Management System ensuring it is always adhered to.
  • Maintaining the highest standards, quality of service to all patients/visitors and staff.
  • Training – in community wards on systems – Synbiotix Food Ordering System, Patient Catering Satisfaction Survey.
  • To ensure the department is well managed, and staff are encouraged to work unsupervised should they need to.
  • Ensure all areas of compliance for Allergen Management/Food Safety is strictly followed.
  • Working closely with Customer Support Housekeepers /team leaders – regarding food orders and patients' needs for any special dietary requirements.
  • Responsible for welfare calls to team members off absence and manage any issues.
  • Responsible for welfare meetings and follow up calls to give support to all team members off absence and report to Patient Catering Manager any issues that might be developing.

    • Main Accountabilities:

  • Delegation of duties for the department to run affectedly.
  • Ensure H & S guidelines are always followed.
  • Encourage and support staff with personal development plans.
  • Be responsible for own team within the department ensuring all training, holiday entitlement and any mycatchups are kept up to date.
  • Manpower planning.
  • Working within budget constraint's.
  • Supporting other areas within the department.
  • Ensuring hand over diary is completed daily for effective communication within the department.
  • Ensuring that regular contact is kept with Absence Management, calls are done and RTW interviews are done for everyone.
  • Welfare meetings.
  • Progression and development of staff is a key focus.
  • Visit the community wards – offer training and support.

    • What you will need for the role:

  • Intermediate Food Hygiene Certification.
  • Good communication skills.
  • Customer care.
  • Knowledge of working with chemicals for cleaning / COSSH awareness.
  • Numerous awareness.
  • Extensive knowledge of Allergens and Allergen Management.
  • Extensive knowledge of HACCP and its purpose and systems

    • What we offer

  • Up to 6% contributory pension scheme.
  • days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
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