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Service Manager
1 week ago
With Kids Scotland, United KingdomSo why are we looking for a new Service Manager · Our ambition is for every child in Scotland to be safe, loved and well, together with their family. Children 1st iscommitted to protecting children by preventing harm through abuse and neglect. We will promote their wellbeingby r ...
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Service Manager
5 days ago
With Kids Scotland, United KingdomSalary inclusive of 7% unsocial hours allowance. I lost my kids a few times they went to foster care and I would have gone to a place like this if I had thechance. I hid my drug use and people only found out about it when I had my baby and shewas in withdrawal. About Aberlour Mot ...
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Service Manager
1 week ago
Thomas Sherriff & Co Ltd Scotland, United Kingdom· Service Manager - Haddington Ag · Service Manager - Haddington Ag · Full Time · Letham Mains Holdings, Haddington EH41 4NN, UK · With Professional Experience · 10/4/23 · Details: · Thomas Sherriff & Co Ltd are currently looking for someone with passion and drive to manage our ...
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registered) service manager
1 week ago
Purosearch Ltd Scotland, United KingdomRegistered Service Manager · Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We're currently searching for a fantastic Registered Service Manager to join us in leading our residential ...
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Medical Service Manager
1 week ago
With Kids Scotland, United Kingdom Part timeHome with travel across North, South and East Ayrshire (Remote) · ~ 44 per hour - 22 hours per week across 4 days. Fixed Term until 31/03/25 (likely to be extended). · ~ The Ayrshire Service Manager role will manage several projects delivering infant feeding peer support across ...
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Soft Services Manager
1 week ago
Robertson Group Scotland, United Kingdom Full timeOverview · Safety. Comfort. Enjoyment. We see more than just a building · Soft Services Manager · Location: St Fergus House, Aberdeen · Working hours: 38.75 hours per week, · Contract : Full-time, permanent · Relationships. Results. Success. At Robertson Facilities Manage ...
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Regional Head of Customer Services
1 week ago
ACCA Scotland, United KingdomACCA is committed to a workplace culture which is inclusive, diverse, human and connected. · We're currently looking for a **Regional Head of Customer Services** on a full time, 12-month fixed term contract to support our EEMA and UK regions. · This position sits within the Custo ...
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Clinical Psychologist
1 week ago
NHS Scotland Scotland, United KingdomTo lead the development and provision of a specialist psychology service, including supervision of a team of psychologists and/or trainees and to take responsibility and leadership as the Psychology representative in a MDT. To provide clinical supervision and support in relation ...
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Mpds Auditor
1 week ago
NHS Scotland Scotland, United Kingdom**SCOTTISH AMBULANCE SERVICE** · **West ACC - Cardonald** · **East ACC - Norseman House** · **North ACC - King Duncan House** · **MPDS Quality Auditors x 3 (AFC Band 4)** · The Ambulance Control Centres are responsible for receiving and managing 999 calls and medical requests for ...
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Sales Engineer
1 day ago
Progress Sales Recruitment Ltd Scotland, United KingdomSales Engineer / Sales and Service Hybrid · Company - A innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted. · Produc ...
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171356 - Arthroplasty Practitioner
1 week ago
NHS Scotland Scotland, United KingdomThe post holder has professional responsibility and accountability to manage, develop and deliver a specialist Arthroplasty out patient review service across Lothian. Has overall responsibility for clinical governance issues relating to the Arthroplasty Practitioner service. · Th ...
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Programme Lead
5 days ago
Department for Work and Pensions Scotland, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £38,469 - £41,480- £38,469 to £41,480- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - DWP - People, Capabi ...
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Project Support Officer
1 week ago
NHS Scotland Scotland, United Kingdom**About the Organisation**: · As a vital part of NHS Scotland, NHS National Services Scotland's mission is to enable and support the delivery of better health and better care, working in partnership. We do this by providing a range of specialised support services that enable NHS ...
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Mechanical Supervisor
1 week ago
Resourcing Group Scotland, United KingdomMy client is a Tier 1 contractor and one of the largest in the UK servicing the Commercial and Public sectors with a large range of services up and down the country. We are seeking a Mechanical Supervisor for a role based in Aberdeen · You will get a career, with a large scale of ...
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Mobile Plumber Aberdeen
4 days ago
Resourcing Group Scotland, United KingdomMy client is a Tier 1 contractor and one of the largest in the UK servicing the Commercial and Public sectors with a large range of services up and down the country. We are seeking Mobile Plumber for a position based in Aberdeen. · You will get a career, with a large scale of pro ...
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Supply Chain Assistant
3 days ago
NHS Scotland Scotland, United KingdomOur Vision for NHS Fife is that everyone can live longer, healthier lives at home, or in a homely setting. We will have a healthcare system with integrated health and social care, and a focus on prevention, anticipation and supported self-management. · Thank you for your interest ...
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Work Force Planner
4 days ago
Eden Brown Scotland, United Kingdom Part timeOur client is a leading Maintenance company, they are seeking Work Planner on a Part-Time basis to provide co-ordinate maintenance activities. · You will be the first point of contact for clients, they will make contact to confirm requests and issues that need to be resolved by t ...
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Apprentice
1 week ago
Atalian Servest Scotland, United Kingdom**Reference: PRO/DN/27-07/914** · **Job Title: Apprentice** · **Salary: Competitive** · **Working Hours: Monday,Tuesday,Wednesday,Thursday,Friday - 08:00 - 16: hours per week** · **Location: Mobile** · **Region Covered: West South Scotland** · **Business Overview** · Atalian Serv ...
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Account Manager
1 week ago
Atalian Servest Scotland, United Kingdom**Job Reference: SEC/DK/13-12/769/1** · **Job Title: Account Manager - Security** · **Location: Scotland - _Applicants must have the right to work in the UK_** · **Contract: Permanent** · **Hours per week: Monday to Friday - 08:30 - 17: hours per week** · **Business Overview** · ...
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Senior Project Officer
2 days ago
NHS Scotland Scotland, United Kingdom**Scottish Ambulance Service** · **Programme Management Office** · **Senior Project Officer (Band 6)** · **1 x permanent** · **2 x 12 month Fixed Term** · **37.5 hours per week** · **£37,831 - £46,100 per annum** · **Location: Negotiable** · - Please note that one of the fixed te ...
Application Service Manager - Scotland, United Kingdom - CBRE Enterprise EMEA
Description
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Soft Services Manager to join the team located in Livingston.The successful candidate will be responsible for delivery of Site and Soft Services at the account's site either directly or via third party suppliers.
Responsible for the delivery of soft service to the agreed budget as part of the GMP contractEnsure best practise, competitive pricing, development of strategic supplier relationships and proactive delivery whilst liaising with the supply chain to ensure site is maintained at a high level of quality
Ensure that all relevant legal requirements are met, especially in relation to security procedures (EG CCTV surveillance), security team compliance with DEFRA etc
Support the overall performance of the contract and required deliverables including ownership of assigned operational tracker activities, support with fee earning "additional works" and projects, performance managements against KPIs; training and development and succession planning
Ensure that third party suppliers provide detailed monthly reports including financial reporting if required; Provide leadership for all direct reports including training, development and performance
Work with third party suppliers and direct reports to identify, investigate and implement opportunities to achieve efficiencies and improve customer service across all service lines whilst delivering innovative solutions and initiatives
Manage the cleaning and waste disposal contracts to ensure an efficient operational service is provided; focusing particularly on the disposal and transportation of hazardous waste and associated legislative controls and documentation
Review productivity measures to ensure all contractors are performing in accordance with the contract Service Level Agreements
Liaise with catering management to ensure the food offering, quality of produce and availability of food is to the agreed contracted service level; review of the catering P&L on a monthly basis as results have a direct link with quality
Manage the security contract to ensure that shift patterns are being fulfilled and security personnel have the correct training ensuring that assignment instructions are current and being implemented; Manage the Grounds and Landscaping service to the agreed level
All deliveries need to be checked and approved in accordance with local procedures and vehicles need to observe site roads and rule relating to access and speed
Manage the reception and concierge services to ensure facilities are properly staffed and account's literature is available to visitors
Carry out and document regular checks to ensure quality levels and constantly review processes and procedures in order to ensure a streamlined and efficient service
Strong written and verbal communication skills with excellent customer service skills
Budget Management / Numeric skills
Ability to cultivate a team environment with performance and customer service as a core behaviour
Intermediate skills with Microsoft Office Suite
Multiple years of experience within an outsourced facilities management environment ideally with clear evidence of management of soft services
Evidence of communicating and promoting on site services to the client organisation
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