- Provide technicalsupport to Aftersales Operations Team (AOT) for new offers whenrequired by the AOT. Along with AOT he/she may be involved directlyin discussion and meetings with customers including in personvisits to answer their enquiries understand their technicalquestion assess their needs and suggest or promote alternativeproducts or services;
- In coordination withR&D and Engineering. undertakes research adapt establishedprocedures and develop new solutions to solve technical problemsthrough case management technical meetings and followup on thestatus of outstanding cases;
- Support the teamof Field Service technicians during their onsiteactivities;
- Define solutions and actions tosolve customers technical claim and support the service teams inhigh complexity claims root cause analysis andtroubleshooting;
- Coach less experienced COTengineers to help them respond to customer accurately andpromptly.
- Degreein HGV/PSV Mechanical Energy Engineering orsimilar;
- Two years of previous experience insimilar position preferably in the bus industry.
- Previous experience and knowledge of generalelectrical/mechanical principles are highly appreciated as well asprevious experience in R&D department in order tounderstand the technical problem and develop solution to solveit;
- Fluency in both written and spoken Englishis essential;
- Problem analysis and solvingattitude;
- Time consciousness and right sense ofurgency;
- Good communication and interpersonalskills;
- Open mind and flexibility in facingunexpected and/or challengingsituations;
- Ability to report problems in aclear documented and logical way;
- Self controland discipline.
- Plan cost management controlprocess
- Has righttowork in theUK
- Performance andexperience based competitive remuneration pensionplan.
- 25 holidays publicholidays
- Scottish Widow workplacepension
- Department & company wideteambuilding events.
- An exciting opportunity tobe part of European transition to Zero Emissions transportation anddecarbonization of the economy
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Nigel Frank International Hounslow, United KingdomSupport Engineer (Azure), £50,000, Hybrid · We have an exciting new position for a Support Engineer to join one of our global Consultancy businesses working with clients from various industries supporting and delivering cutting edge, new gen technologies to transform businesses. ...
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Right Now Recruitment Surbiton, United Kingdom**Are you currently looking to secure your next permanent opportunity within I.T?** · Perhaps you have experience in Second Line Support, Application support or a Software support engineer. · Or, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence ...
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YourRecruit Group Fulham, United Kingdom**Europe's largest music institute are currently looking for an IT Support Engineer to join a fast growing, exciting team with excellent prospects for the future. Providing a creative space, with state-of-the-art facilities, they not only nurture talent;they enable future generat ...
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Keyence (UK) ltd Heathrow, United Kingdom**Role: Application & Technical Support Engineer** · **Location: Heathrow, London** · **About KEYENCE** · Keyence is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more ...
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Hemmersbach UK Ltd Uxbridge, United KingdomHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the worlda better place: 20% of ...
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Enterprise Rent-A-Car Egham, United Kingdom**Overview** · We are looking to hire a **Support Engineer**into a permanent role to provide production support and support maintenance activities of IT solutions, specifically booking tools. · This role is home based however office prescnece would be expected for senior leadersh ...
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Enterprise Rent-A-Car Egham, United Kingdom**Overview** · The spirit of a startup. The resources of Enterprise. When you bring your experience and talents here, you'll join a team of start-up minded creators and leaders. But we're also part of Enterprise Holdings, one of the world's most respected companies andowner of br ...
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ABL Recruitment London, United KingdomRole: Support Engineer · Expected duration: 9 months (May extend) · Start: ASAP · Office Location: Central London · Pay rate: £ £200.00 · Our client is a global technology leader. They are looking for a support engineer to support their robotics team. · **Responsibilities**: · - ...
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Edison Hill Search London, United Kingdom2nd Line IT Support Engineer - £26,000 - £32,000 DOE - East London, Docklands, Canary Wharf · Are you looking for a new and exciting challenge in the IT industry? · Join my client's growing team of IT Support Engineers at this MSP based in the heart of London's Docklands. As a 2n ...
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The People Network London, United KingdomIT Support Engineer · This international award-winning Online Gaming/Gambling giant is looking for an onsite IT Support Engineer to be the first point of contact for IT related issues, requests and proactively monitor the health of all IT systems within the company to eliminatean ...
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Lorien London, United Kingdom**IT Support Engineer** · - Up to £39,000 · - Permanent · - Greenwich · - Diverse Company culture · Our collaboration with a well-known institution in the Education industry is seeking an IT Support Engineer with experience providing IT support, preferably in the educational aren ...
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YourRecruit Group Slough, United KingdomHow does working for an established and expanding Managed Service Provider sound? Combining commercial, education and retail arms, our client is an industry leader in providing technical solutions. They offer an engaging, innovative and exciting approachto business and really inv ...
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Allegiance Technology Windsor, United Kingdom**IT Support Engineer · Windsor / London · £35,000 D0E** · A luxury manufacturing company based in Windsor who have been operating for over 30 years are now on the lookout for an extra set of hands due to vast growth and client retention. This is a great chance to join a business ...
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Advanced Resource Managers Limited London, United KingdomOur client are seeking an IT Support / Tech Bar Engineer to join their expanding team based in London. · This role is supporting clients in London. This is an office based role supporting different locations across London (all accessible via the tube). · **Experience and knowledg ...
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Remit Resources London, United Kingdom1st Line Support Engineer needed for this not for profit organisation. Working as part of a core IT Infrastructure team the role will involve providing 1st line support to a demanding customer base including providing VIP support to the executive team. · In addition to 1st line r ...
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eFinancialCareers London, United KingdomJob Summary · - London · - Contract · - JN · - Feb 09, 2023 · - £450 - £500 pd · **Job Description**: · 2nd/3rd Line Support Engineer - Up to £500 per day Inside IR35 - Hybrid model - 6 month contract - London · Morgan Mckinley has recently partnered with a multinational E-comme ...
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St Francis Xavier 6th Form College London, United Kingdom**Job Title**:IT Support Engineer · **Location**:London · **Salary**: NJC scale 10-12 FTE £27,710 - £29,260 (inclusive of London Weighting), depending upon qualifications and experience**.** · **Job type**:Full time (35 hours per week), permanent, all year round · **Start date**: ...
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Lorien London, United KingdomIT Support Engineer / 2nd line engineer · Up £35,000 (depending on experience) · Hybrid Working - 2 days in the office · **North London Client** · Our client, is a manufacturing supplier based in North London, are looking for an enthusiastic IT Support Engineer to come and join t ...
Technical Support Engineer - Hounslow, United Kingdom - BYD Europe
Description
About thedepartment
We are looking for an TechnicalSupport Engineer to join our team based in BYD UK Office HounslowLondon area. The Technical Support Engineeris responsible forproviding technical support to Aftersales Operations Teamincludingbuilding the bestinclass regional technical capability standard andhigh efficiency technicaloperation.Your keyresponsibilities willbe:
Yourprofile:
Weoffer:
Our Purpose is to build azeroemission future that reconnects humanity with nature and aWorld of clean air. We are looking for talent thatconnects with this mission and want to create positive impact byjoining a diverse and dynamic team
Technical Support Engineer professionals in Hounslow
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Sharon Kaur
Animator
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Feroz Mohammed
I am a certified Database Administrator with 10 years of experience in Oracle Database Administratio ...