- Assist customers and suppliers with their invoicing queries and pro-actively look to cross check invoices to ensure accurate billing.
- Guarantee the correct level of supplies such as tea, coffee, soft drinks and biscuits within VIP lounge areas are upheld and ensure the highest level of cleanliness and presentation of all VIP areas.
- Willingness to learn new skills, with full training provided
- Qualifies to hold a full airport ID
- Understanding of customs and immigration formalities
- IT Literate and proficiency in using Microsoft Office programmes – Word, Excel, Outlook etc, with the ability to be trained on business-specific systems
- Valid and clean driving licence
- Additional languages are desirable but not essential
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Business Administrator Officer - Southampton, United Kingdom - Signature Aviation Limited
Description
Full and part time roles availableSalary:
£25-28k (full time) dependent on experience
We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879.
Business and private aircraft customers land their aircraft with us, and we do everything we can to deliver a truly exceptional service, we don't just aim to please, we aim to exceed all expectations and offer a truly 5-star experience.
Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.
As Customer Operations Officer you will help coordinate the smooth running of our Airport base which includes liaising with aircraft operators, travel organizers, the airport authority, third-party suppliers, air crew, passengers and relevant authorities to co-ordinate the arrival and departure of our clients' aircraft at the airport.
You will be the face of the business providing world class service to our customers, ensuring a smooth transition through our facility whilst safely delivering ground services to our customers' aircraft.
Carry out ramp services as required for the operation (this will include services such as marshalling, towing, pushback, headset, toilet, water, fuel, baggage on load/offload, GPU, steps) as directed by the customer and supervisor.