Head of Public Sector for Enterprise Applications - Birmingham, United Kingdom - Version 1

Description

Job Description

Version 1's market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India, and Slovenia.

We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JD Edwards, Peoplesoft, and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration.

We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team.

Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance.

We have an exciting growth strategy that will see further rapid growth and an opportunity to drive value for our customers into 2024 and beyond.

• No 1 Best place to work in Ireland#GPTW2023
• 4th Best Super Large Workplace in Tech the UK #GPTW2023
• No 1 Best place to work in India#GPTW2023
• 10th place in Glassdoor's Top 50 UK companies
• UK & Ireland's premier Oracle, Microsoft & AWS partner
• Market leader in Oracle ERP and Cloud Applications
• Consulting, implementation and support services
• 3400 strong,€347m/ £302m revenue business

Job Description

The role of the Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development.

Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle:

• Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers.
• Customer Success: Inspiring a customer outcome-obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add.
• Empowered People: Management of employees within your Sector.

Specific accountabilities include:

Pre Sales Leadership

• Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1's services to deliver transformational outcomes is understood.
• Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike.
• Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions.
• Provide leadership, guidance and expertise during the pre-sales process to secure new business.

Customer Delivery

• Develop and maintain strong client relationships, serving as the senior point of contact for all engagement-related matters.
• Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role.
• Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance).
• Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required.
• Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements.
• High levels of customer satisfaction, measured quarterly by Net Promoter Score.
• Staff retention & and engagement including coaching, mentoring and succession planning (measured quarterly).

Thought Leadership:

• Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.)
• Stay up-to-date with industry trends, partner (Oracle) updates, and best practices.
• Share knowledge and insights with the team and clients through thought leadership content and presentations.

You will be a driven, creative, positive person, with whom our Core Values of 'Drive', 'Personal Commitment' and 'Excellence' resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our 'Honesty & Integrity' and 'No Ego' Core Values. You will know and agree that we must put the 'Customer First' to build a trusted brand that reflects our values.

Given the customer, partner and team-facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected.

Qualifications

Strong Delivery:

• Recent, extensive experience in a senior position working for a technology services consultancy or Systems Integrator
• Experienced in the delivery of business and technology change programmes in the Finance or HR domain to an excellent standard.
• Proven experience managing significant (>€20M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy.

Driving Growth:

• Track record of hitting ambitious growth targets within your customer base through credibility-based up and cross-selling of Oracle services and/or managed services .
• Track record of building relationships up to C-level to win and retain key customers.

Leading Teams:

• Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management.
• Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation.
• Experience working with globally distributed teams, across multiple specialisms.

Additional Information

Share in our Success through our senior level Bonus structure & an opportunity to join our new V1 Equity success Scheme

Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review

Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice

Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too

Moments that matter & our enhanced maternity & paternity leave policies for life's journey

A large training budget for accreditations and educational assistance for courses relevant to your role. Ways

Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon and local team sports

Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised

Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

PLUS, many more exciting benefits... drop us a note to find out more.

This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK.

Please note that you must have the legal right to live and work in the United Kingdom or Ireland.

This is a full-time permanent role.

Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London and also some occasional client site travel. Expenses will be covered.

Must have work permit due to timeframes.

Suzanne Whelan, Talent Acquisition Manager UK & Ireland

We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers

Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly