- Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers.
- Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add.
- Empowered People: Management of employees within your Sector.
- Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1's services to deliver transformational outcomes is understood.
- Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike.
- Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions.
- Provide leadership, guidance and expertise during the pre-sales process to secure new business.
- Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters.
- Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role.
- Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance).
- Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required.
- Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements.
- High levels of customer satisfaction, measured quarterly by Net Promoter Score.
- Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly).
- Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.)
- Stay up-to-date with industry trends, partner (Oracle) updates, and best practices.
- Share knowledge and insights with the team and clients through thought leadership content and presentations.
- Recent, extensive experience in a senior position working for a technology services consultancy or Systems Integrator
- Experienced in the delivery of business and technology change programmes in the Finance or HR domain to an excellent standard.
- Proven experience managing significant (> €20M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy.
- Track record of hitting ambitious growth targets within your customer base through credibility-based up and cross-selling of Oracle services and/or managed services .
- Track record of building relationships up to C-level to win and retain key customers.
- Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management.
- Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation.
- Experience working with globally distributed teams, across multiple specialisms.
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Head of Public Sector for Oracle Enterprise Applications - Birmingham, United Kingdom - Version 1
Description
Job Description
The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development.
Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle:
Specific accountabilities include:
Pre Sales Leadership
Customer Delivery
Thought Leadership:
You will be a driven, creative, positive person, with whom our Core Values of 'Drive', 'Personal Commitment' and 'Excellence' resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our 'Honesty & Integrity' and 'No Ego' Core Values. You will know and agree that we must put the 'Customer First' to build a trusted brand which reflects our values.
Given the customer, partner and team facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected.
Qualifications
Strong Delivery:
Driving Growth:
Leading Teams:
Head of Public Sector for Oracle Enterprise Applications professionals in Birmingham
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Vaibhav Deshpande
Solutions Architect