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    Clinical Quality Manager - England, United Kingdom - HBSUK

    HBSUK
    HBSUK England, United Kingdom

    2 weeks ago

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    Description
    Clinical Quality Manager
    A fantastic opportunity exists at HBSUK for a Clinical Quality Manager. Experience in governance, training and data management preferrable. Relationship building with all members of MAB and supporting their engagement.
    # HBSUK works alongside Trusts to provide cost-effective insourcing solutions through a full range of services. At HBSUK we provide capacity solutions, resourcing, triage services, pathway redesigns, private market opportunities, as well as portfolio management and consultancy services.

    In addition to this we have developed a market leading Health technology – Virtual Lucy is our expert triage application designed to support patients through their assessment and treatment.

    Virtual Lucy combines our extensive clinical network with modern technology to ensure that patients get the best out of their journey to recovery.

    We design streamline patient- centric pathways that are evidence-based and effective.

    The patients journey starts with self-referral via our digital triage expert followed by an online appointment booking with the correct specialist from our extensive network of clinicians.

    Provide leadership and clinical excellence to ensure high standard of clinical governance, quality assurance and quality improvement
    Support in-house clinical leads and DCMO in development of training functions, clinician development and digital excellence
    Co-ordinate support for Insights and academic function
    Co-ordination of clinical leads contributions to new service delivery including local engagement, governance and promotion of services
    Develop skills to support sales presentations, Tenders and external partnership management
    Assure that the organisation follows strong clinical governance frameworks that facilitate the delivery of high-quality care through efficient reporting and monitoring as well as adherence to policies
    Offer exemplary leadership and serve as a role model for the clinical and management teams in all areas of clinical governance

    Draft, review and implement relevant policies whilst maintaining a supportive overview of clinical guides and policies across the portfolio to ensure they are up to date, fit for purpose and archived effectively.

    Analyse and compose papers that examine patterns and developments related to patient safety, quality, and clinical governance throughout HBSUK range of services
    Provide each service with efficient, prompt, professional, high-quality support and direction regarding the reporting, investigation, and management of incidents and identified local risks
    For all matters pertaining to patient safety, quality, risk, and clinical governance, the post holder will serve as the initial point of contact
    Work with the Clinical, Nursing andOperational leads to ensure

    Higher Level Incidents:
    Have clear written rationale regarding internal declaration, support the investigation, write up and development of actions
    This involves gathering statements and service level information, providing an overview of the local duty of candour, getting ready for panel inquiry sessions by preparing opening questions with the lead investigator, and writing reports
    Deliver mentoring and training within the organisation regarding the principles of effective clinical governance and ongoing improvement
    Benchmark performance against national and local standards and highlight areas for improvement
    Support the development and implementation of wider patient safety, quality, and clinical governance projects, including the concept of Continuous Improvement
    Monitor each specialty to ensure theyhave robust processes for evidence collection, storing and audit trails
    In light of this, a framework for performance and quality monitoring will be developed
    To conduct and oversee clinical deep dives into areas of concern regarding performance and quality in order to assist efforts aimed at improving work and any service redesign
    Establish and implement effective working relationships and communications with clinicians, operations teams, and other healthcare professionals
    To continually review working practices in data analysis, propose and draft changes, and implement and interpret policies that may impact on the quality aspects of provision
    Implement new policies and procedures as required

    Training

    Support training needs across the organisation in terms of identifying, managing and understanding risk, specifically those relating to clinical care
    Registered Healthcare Professional

    Comprehensive understanding of national performance standards for quality and safety
    Provide leadership, clinical expertise and management support to ensure robust and effective systems
    Clinical Governance-quality improvement, risk and incident management, PSIRF
    Previous experience in management of quality assurance and/or regulatory compliance
    Experience of writing quality system policies and procedures

    Good organizational and time management skills
    Computer literate - Microsoft Office (Word, excel, PowerPoint etc.).
    Have a flexible approach and support some out of hours meetings.
    Ability to be flexible and to look beyond existing structures to produce more effective and innovative processes.

    We are committed to building a diverse team of HBSUK who are smart, nice, and get things done where everyone at HBSUK is empowered to bring their authentic self to their work.

    We are all responsible for stewarding a high-performance culture in which all HBSUK employee's belong and thrive.
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