Parts Advisor - Northgate, West Sussex, United Kingdom - Harwoods

Description

JOB PURPOSE:

The role of the Parts Advisor is to:
Source and supply manufacturer vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets.


Department/Business/Location:
Parts


Reports to:
Aftersales Manager


KEY RESPONSIBILITIES:

Receive, record and bin parts and consumables from manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.

Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.

Pro-actively source parts.

Supply accurate and detailed parts quotations to internal departments, retail and trade customers.

Administer parts invoices ensuring invoiced items are allocated correctly.

Manage and control all parts administration requirements.

Maintain standards in line with brand standards requirements.

Maintain relevant systems always ensuring accuracy.

Maintain safe working practices and abide by the working rules and standards of the business.


Skills & Requirements:

Essential:
Understanding of basic vehicle design, function and location of parts.

Technical qualification or proven experience of working with vehicle parts.

Attention to detail and maintains good, accurate quality of work.

Competency in numeracy, literacy and IT.

Able to plan, organise self and meet agreed work deadlines.

Energy and enthusiasm.

Smart appearance.


Experience:
Desirable

Relevant manufacturer experience.

Hours:
Mon - Friday 8am to 6pm
Rota Sat 1 in 4. 8am to 1pm

The Harwoods Way

Harwoods Group is a values led, family owned automotive retail group that was founded in 1931.

Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:

We Treasure our people and our customers

We challenge ourselves to grow & improve

We grab responsibility

We run in the same direction as one team

We inject energy and fun into our work

We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:

Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN

We operate across 6 counties in the South East of England, namely:

Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire

With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:

recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition

After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities