- Provide daily network and infrastructure support and analyse system requirements
- Analyse existing infrastructure and make recommendations for improvements
- Resolve technical problems to meet business requirements
- Investigate service, system and process faults and implement preventative measures
- Respond to incident reports and investigate as necessary
- Assist in the implementation of backup and restoration strategies
- Act as a technical escalation point for the service delivery team for infrastructure issues
- Create, update and maintain technical documentation as and when required
- Support and mentor 1st and 2nd line staff
- Ability to communicate with stakeholders at all levels
- Capable of prioritising a busy workload
- Strong problem solving skills
- Works to exceptionally high standards and promotes that behaviour in others
- Good collaborator with a 'can do' attitude
- Proactive attitude with regards self development
- Networking Skills
- LAN/WAN
- TCP/IP
- VMware
- SQL
- Veeam
- Cisco/Meraki
- Cloud Backups
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EW Recruitment Limited Cambridge, United Kingdom**Job title**: Desktop Support Engineer · **Salary**: £28,000 · **Location**: Stratford Upon Avon(Full Time Office Based) · Our client is looking for a Desktop Support Engineer to join their team and be the first point of contact for all support queries. This will be a mixture of ...
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Technical Support Engineer
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Maxwell Bond Cambridgeshire, United Kingdom* Technical Support Engineer - 3 month contract to Permanent up to £60,000- Cambridgeshire * · We're working with one of the worlds leading entertainment brands who are looking for a Technical Support Engineer to join the team on an initial 3 month contract, to then move into a p ...
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Senior IT Support Engineer
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Linux Support Engineer
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Product Support Engineer
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Deskside Support Engineer
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Telefónica Tech Cambridge, United KingdomTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. At Telefónica Tech we believe that technology can do great things: from extracting all t ...
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Deskside Support Engineer
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Telefonica Tech Cambridge, United Kingdom Full timeJob Description · Main purpose of the job: To provide deskside technical support and advisory service of End User Compute (EUC) devices, including resolving and enabling the resolution of incidents, problems, requests, and deploying new hardware and associated software. · Main Du ...
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Support Engineer
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TEC PARTNERS LIMITED Great Abington, United KingdomSupport Engineer / Up to £25k / Cambridge · TEC Partners are currently working with a really exciting business based in Cambridge who are looking to add an Support Engineer to their fast paced support centre to provide support to their software suite which is deployed at over 240 ...
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Cerco IT LTD Fulbourn, United KingdomWe are looking for a team orientated, highly customer focused and enthusiastic Desktop Support Engineer who will support one of our well-established clients, providing a best-in-class support experience based on-site in Fulbourn. The site benefits from freeon-site parking. · In t ...
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Second Line Support Engineer
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YourPrime Cambridge, United KingdomSecond Line IT Engineer · Location: Cambridge - Hybrid · Salary: £29,000 per annum · Second line IT engineer - Role Overview: · They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer ...
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3rd Line IT Support Engineer
3 weeks ago
Xpertise Recruitment cambridgeshire, United Kingdom3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call · 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE · Salary: £35,000 + £8,000 on call allowance · Location: Hybrid (Cambridgeshire) · Are you a 3rd Line Support professional, looking for a ...
3rd Line IT Support Engineer - Cambridge, United Kingdom - Xpertise Recruitment
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Description
3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE
Salary: £35,000 + £8,000 on call allowance
Location: Hybrid (Cambridgeshire)
Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you
I'm looking to speak with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements.
Key Responsibilities
The Ideal Candidate
Desired experience with:
If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details.
Xpertise are acting as an employment agency and business