Service Desk Engineer - Horsham, United Kingdom - Veolia UK

Veolia UK
Veolia UK
Verified Company
Horsham, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Ready to find the right role for you?

Location-**Horsham, RH12 4AL


Salary-**£28,000 (rising to £30,000 after probation period) plus Veolia benefits


Hours -**40 hours per week


4 on 4 off shift pattern of 2 days and 2 nights, 7 rotations of these followed by 18 days scheduled holiday.

Training is approximately the first six weeks.


When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

It's why we're looking for someone who sees the world in a similar way, to take up an exciting ServiceDesk Engineer role in our team.


Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part.

And if you're keen to see the difference you can make, this role will suit you perfectly.

You will be based at the head office of Veolia CHP (Combined Head & Power).

The Operational Performance Centre Desk remotely monitors, controls and reports on a fleet of over 400 CHP units installed on our customer's sites.


What will you be doing?

  • You will be responsible for being first in line to investigate faults on our combined heat and power generators remotely from our office in horsham.
  • Completing scheduled and adhoc reporting
  • Speaking to engineers and customers, maintaining a high level of service.
  • Using Excel, Access and other BI tools to assess asset performance

What are we looking for?

  • Previous data analyst experience in a similar role
  • Mechanical engineering knowledge


  • Excel intermediate level

  • Vertical Lookups, sorting, gathering, analysis
  • High level of customer service experience

Our promise to you
Here at Veolia, we know that a genuinely good role goes both ways.

So alongside your salary or hourly pay, an extensive benefits package, which includes our

market-leading pension and share scheme, alongside a range of employee discounts.

Also to help you further, we provide mental health and financial support, so you can lean on us whenever you need to.


  • Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender,gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully._
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