Jobs
>
London

    Implementation Manager - London, United Kingdom - Contentsquare

    Contentsquare
    Contentsquare London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Back to Job Board London Customer Success Full-time

    Implementation Manager

    Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 70 nationalities across the world.In 2022, we raised $600M in Series F funding and were recognised as a certified Great Place to Work in France, Germany, Israel, US and UK. PLEASE NOTE : THIS IS AN EXPRESSION OF INTEREST ONLY Even though there is not currently a live position available, we anticipate a position may become live in the future, so we are looking to gauge initial interest. Location: London (would also be open to candidates in Amsterdam)As an Implementation Manager, you will be responsible for the technical implementation of the Contentsquare solutions and products.You will be working in a project management and technical advisor role, using your analytical and technical proficiency to efficiently guide the client in their end-to-end deployment. You will have dynamic days solving complex implementation issues and ensuring our client's success in reaching their objectives.You will serve as a member of the Customer Success organization, building strong relationships with your internal partners to drive a successful customer implementation.

    On a typical day you might::

  • Act as a technical project manager to onboard new clients and successfully implement their Contentsquare products
  • Proactively manage customer and internal stakeholders' expectations during the customers' onboarding and deployment phase
  • Act as the main point of contact for any technical implementation related matters
  • Work closely with Contentsquare's Account Managers, Customer Success Managers, and Solution Experts to drive success based on clients' objectives
  • Work with clients from different industries (e.g. e-commerce, fashion, hi-tech, travel, etc.) and manage different personas on a client side (e.g. product managers, developers, e-commerce executives, data analysts, etc.)
  • Support our partners in the region as they directly manage their end-customers Contentsquare deployments

    • What we are looking for: :

  • Strong communication skills (written and verbal) in English
  • At least 4 years of experience in technical implementation or support roles, or technical project management, ideally in SaaS company
  • Strong working proficiency in web technologies like JavaScript, CSS, HTML (we're not looking for a developer, but you need to be able to at least write and read some code)
  • Experience with application development or SDK implementation knowledge (iOS/Android) and comfort with mobile testing and troubleshooting tools a plus
  • Proven experience in customer-facing roles with preferably SaaS organisations of global companies
  • Experience in working cross regions, a strong proactivity and autonomy is required to interact with the internal peers overseas
  • Strong analytical and problem-solving skills
  • At ease with managing and prioritising multiple projects at the same time
  • The ability to work well in a global, dynamic, cross-functional, team-based environment
  • Good understanding of Agile development processes and Methodologies would be a plus
    • Why you should join Contentsquare: We're humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done. We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact. Our clients, partners and investors love our industry-leading product. To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight: Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year. Work flexibility: hybrid and remote work policies. Generous paid time-off policy (every location is different). Immediate eligibility for birthing and non-birthing parental leave. Wellbeing allowance. Home Office Allowance. A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours. Every full-time employee receives stock options, allowing them to share in the company's success. We offer many benefits in various countries -- ask your recruiter for more information. We are a 2023 Circle Back Initiative Employer – we commit to responding to every applicant Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. Apply
  • eFinancialCareers

    Implementation Manager

    6 days ago

    eFinancialCareers London, United Kingdom

    A few of the main responsibilities will include: · - coordinating the end-to-end implementation of new client mandates. · - Preparing the legal and operational groundwork for implementing changes to existing client mandates. · - Project and time manage client work in conjunction ...

  • Health Management

    Implementation Manager

    1 week ago

    Health Management London, United Kingdom

    **Introduction** · **Be part of something great** · Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a prof ...

  • Sphere Digital Recruitment

    Implementation Manager

    6 days ago

    Sphere Digital Recruitment London, United Kingdom

    **Implementation Manager - Ad Tech - London - £ bonus' | REMOTE** **The Company** · Join a super exciting Ad Tech company who specialise in Telco campaigns who were named by inc magazine as one of the fastest growing companies in the world Office in Central London They have multi ...

  • MERJE Ltd

    Senior Implementation Manager

    6 days ago

    MERJE Ltd London, United Kingdom

    My client is looking for a Senior Implementation Manager to be responsible for managing our existing buy-in clients achieve their de-risking ambitions and moving their scheme to buy-out. Covering all elements of the buy-out planning journey ensuring allaspects of data cleanse, sc ...

  • Hired By Startups Ltd

    Implementation Project Manager

    1 week ago

    Hired By Startups Ltd London, United Kingdom

    **Implementation Project Manager** · **Hybrid - London (2-3 days / week)** · **£45k-£65k base salary + equity options + private healthcare** · **Start ASAP** · Imagine doing what you do now, but for more money, as part of a better team, implementing a better product, for better c ...

  • Pontoon

    25295 - Implementation Manager

    1 day ago

    Pontoon London, United Kingdom

    **Job title**: Implementation Manager · **Location**: London/Remote · **Duration**: 6 months · **The role**: · You will be part of the Client Success team within International Markets and will work closely with peers within the Client Success team, as well as with other stakehold ...

  • eFinancialCareers

    Implementation Project Manager

    1 week ago

    eFinancialCareers London, United Kingdom

    We are currently looking for a Senior Project Manager to join our our Change division. You will be allocated to a multi-disciplinary squad delivering a range of projects. · The focus of this role will have you working on a Fenergo Implementation. · **Skills and Experience** · - E ...

  • eFinancialCareers

    Client Implementation Manager

    6 days ago

    eFinancialCareers London, United Kingdom

    What you'll be doing · - Providing a support service for new and existing client mandates across the range of product vehicles (pooled and segregated) within LGIM.Lead the project from the pitch through to full implementation, observing core project disciplines · - co-ordinating ...

  • eFinancialCareers

    Client Implementation Manager

    6 days ago

    eFinancialCareers London, United Kingdom

    The team is responsible for co-ordinating the take-on/mandate change related tasks and activities across the business to ensure that mandates are implemented comprehensively and in accordance with the client/ consultant's funding objective(s). Due to thecontinued growth of the bu ...

  • Nigel Frank International

    Software Implementation Manager

    1 day ago

    Nigel Frank International London, United Kingdom

    **Software Implementation Manager** · Are you a talented senior SQL Developer looking to progress to that next level within a growing company? · My client are a consultancy who have a flat hierarchy, with a small team of 15 people, all the projects they do are implementations on ...

  • eFinancialCareers

    Client Implementation Manager

    3 days ago

    eFinancialCareers London, United Kingdom

    This is a role where you will be managing the onboarding of new clients in the segregated and Fund of One space. · You will be liaising with all involved parties and stakeholders of the onboarding process both internally and with clients to ensure all documentation and operationa ...

  • Harnham

    Digital Analytics Implementation Manager

    1 week ago

    Harnham London, United Kingdom

    **Implementation Manager (Digital Analytics)** · **£70,000 - £80,000** · **Central London** · A Leading International Travel Company is recruiting for a Digital Analytics Implementation Manager to join at a Senior level within a growing Implementation function. · **Company** · Th ...

  • eFinancialCareers

    Project Manager, Implementation Services, Charles

    1 week ago

    eFinancialCareers London, United Kingdom

    **Who we are looking for** · A qualified individual with experience in the leading and delivery of complex projects in the Investment Management space with strong project management skills. They should possess excellent verbal, written, and presentation skills; a proven ability t ...

  • The Workplace Consultancy

    Client Implementation Manager- Fixed Income

    1 day ago

    The Workplace Consultancy London, United Kingdom

    Founded in 2010, my client is a disruptive financial technology (FinTech) company. Their clients are made up of Leading investment banks, asset managers, hedge funds, commodity houses, and brokerage firms (collectively representing over 20 trillion dollarsof AUM). They develop AI ...

  • eFinancialCareers

    Delivery Manager, Implementation Services, Charles

    1 week ago

    eFinancialCareers London, United Kingdom

    **Who we are looking for** · The Delivery Manager (VP) is part of the CRD Implementation Services team that is client-facing working to implement the Charles River Investment Management Solution (CRIMS) both as part of State Street Alpha and in isolation to new and existing CRD a ...

  • eFinancialCareers

    Client Implementation Manager, State Street Global

    6 days ago

    eFinancialCareers London, United Kingdom

    **Who we are looking for** · High caliber graduate with a good working knowledge of financial products and a focus on exceptional client experience sought for a position within one of the industry's largest institutional asset managers. You will be responsible for overseeing new ...

  • Addition Solutions

    Implementation Manager

    1 day ago

    Addition Solutions Leavesden, United Kingdom

    **EXCITING OPPORTUNITY** · We are currently seeking someone to take on the role of**Implementation Manager**. Work for a global leader in entertainment software operation in the UK, USA, Canada · Leavesden (Fully remote) - Implementation Manger · - Amazing Benefits - Permanent · ...

  • Bridgewater Resourcing Solutions Limited

    Implementation Manager

    2 weeks ago

    Bridgewater Resourcing Solutions Limited Greater London, United Kingdom

    Job Title: Implementation Project Manager (SaaS workforce management solutions) · Location: London Area Hybrid – Approx x2/Month at the London HQ / Occasional Onsite with UK clients) · Package: Circa £60k Fixed Plus Excellent Benefits · The Company · Our client is a rapidly growi ...

  • Pontoon Solutions

    Implementation Manager

    4 days ago

    Pontoon Solutions United Kingdom

    Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. W ...

  • McLean HR

    Implementation Manager

    2 weeks ago

    McLean HR England, United Kingdom

    Benefits: 25 days holiday, pension, uncapped OTE, medi-cash plan + more · Superb opportunity to join a boutique software house who specialise in custom solutions for business performance and strategy management. · The business is continuing to evolve and we're looking for an Impl ...