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    Senior Analyst - Reading, United Kingdom - NHS South Central and West Commissioning Support Unit

    NHS South Central and West Commissioning Support Unit
    NHS South Central and West Commissioning Support Unit Reading, United Kingdom

    1 week ago

    Default job background
    Fixed-Term
    Description

    Job summary

    An exciting opportunity has arisen for a proactive analyst to join SCW's Contract Analytics team on a fix term contract.

    The aim of this role is to provide business intelligence and insight, and leveraging the efficiencies of at scale products and solutions, working with the wider BI teams, to enable local delivery for the client.

    The role supports the operational delivery of the BI Analytics Operating Model and SCWs data strategy.

    This is a key role in the contracting intelligence team, supporting clients and stakeholders by offering expertise and knowledge in contract analytics.

    SCW is committed to our process of redeployment of at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

    Main duties of the job

    o Support the contracting multi-disciplinary team (MDT) approach by providing expert knowledge of the NHS Standard Contract, identifying and detailing data requirements, and offering guidance and insight to inform decision making.

    o Support the development and delivery of at-scale products and solutions ensuring the integration with overall Business Intelligence operating model.

    o Developing and delivering enhanced reporting and visualisation across a variety of BI functions; sharing and educating the team on the capabilities and benefits of high quality, insightful, analytics that facilitates decision making.

    o Operate flexibly and in a matrix management style.

    o Be a role model and promote a culture aligned to SCW vision, values, and data strategy.

    o Providing effective insight-driven, analytics visualisation and reporting to our clients.

    o Work with client stakeholders to understand business needs and provide specialist analytical advice and insight to inform decision making and service transformation.

    About us

    The post holder will work as part of a cross-organisational multi-disciplinary team which also includes contract managers and finance managers and will support to assist in their successful delivery. The aim of this role is to provide reporting and analysis of information to support delivery of requirements as identified by the SLA with our customers (internal and external) whose overarching goal is to commission effectively within the local health economy, whilst maintaining national performance standards. They will conduct analysis, interpretation and presentation of highly complex data and information to support planning and decision making on health improvement and healthcare commissioning and delivery.

    The Senior Analyst is a specialist at providing data analysis as well as managing, implementing, and adapting reporting systems to support new policies and advising on the use of data. They will also provide training to enable users to become self-sufficient in basic analysis. Previous NHS experience, data analysis skills, and working knowledge of MS Excel & MS SQL will be advantageous.

    To find out more about what SCW has to offer, please visit Our offer to you page.

    Job description

    Job responsibilities

    Provide analytical support to the management of the contract portfolio held by the ICS. This would include construction of standard monthly outputs such as contract monitoring reports and contract challenges.

    Carry out analysis, interpretation and presentation of health datasets & information to support decisions on health improvement and healthcare commissioning & delivery.

    Respond to ad-hoc and FOI data analysis requests.

    Manage and maintain standard operating procedures for service outputs and processes.

    Providing analytics and expertise to enable the Contracting Intelligence team to support client requirements.

    Support delivery and implementation of specific projects within the service.

    Develop and deliver informative analytics, visualisations, and reporting solutions to support service deliverables and client outputs.

    Liaising with clients and users to ensure what we deliver meets the client needs and is aligned to the BI Analytics Operating Model.

    Provide training, advice and support to colleagues as required.

    Present information and issues, explaining complex issues to stakeholders.

    Develop a client focused ethos within the team.

    Establish and maintain good working relationships with stakeholders.

    Proactively progressing tasks to deliver projects and work plans, escalating any issues in a timely manner.

    Management of data quality and integrity to ensure information is accurate and can be used with confidence.

    To deputise for the Principal BI Contract Analyst (Contracting Intelligence) as required.

    Person Specification

    Values & Behaviours

    Essential

  • Patient First - Customer Excellence
  • Aspirational
  • Collaborative
  • Insightful
  • Respectful
  • A commitment to Equality, Diversity and Inclusion
  • Champion the BI Analytics team and promote a promote a culture aligned to SCWs values
  • Able to work effectively as an Analytical professional in a business Intelligence team

    • Education

    Essential

  • Educated to degree level or equivalent level in relevant subject or equivalent experience of working at a senior level in Health Informatics area.

    • Desirable

  • Be a member of a Professional Body such as Association of Professional Healthcare Analysts (AphA) or equivalent
  • Evidence of post qualifying and continuing professional development

    • Knowledge & Experience

    Essential

  • Must have an understanding of the background to and aims of current national healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between the NHS England, Regions, CSUs, ICBs, Providers and organisations that support Health
  • Experience of delivering a high quality service to clients
  • Ability to communicate with clinical, academic and all levels of staff effectively
  • Demonstrable knowledge in the use of databases and query languages.
  • High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
  • Experience in relevant tools ( PowerBI, Excel etc.), applications and systems.
  • Advanced Keyboard skills, Proficient with Microsoft Office, particularly PowerPoint and Excel modelling
  • Having a understanding of Data and be able to demonstrate effective use of this data.

    • Desirable

  • Knowledge of databases and query languages.
  • Thorough knowledge of data security, data protection legislation and information governance rules relating to health/personal data.
  • Experience of statistical approaches: descriptive, predictive , prescriptive.
  • Knowledge of the analytics required to support contract management, the NHS Standard Contract and associated national polices and documentation.

    • Skills & Capabilities

    Essential

  • Analytical and problem-solving skills
  • Good presentational skills for conveying complex concepts
  • An outstanding communicator, both in person and in writing
  • Strong relationship building and stakeholder management skills
  • Comfortable with both working on their own and as part of small multi-disciplinary teams, displaying interpersonal and leadership skills and utilising resources effectively
  • High levels of emotional intelligence and ability to build trust and confidence with clients and stakeholders
  • Ability to exercise sound judgement, maintain discretion and use initiative, in a dynamic and evolving environment
  • Ability to provide and receive complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • Strong organisational skills with the ability to plan and prioritise own workload and that of others with competing priorities.
  • Problem solving skills and ability to respond to sudden unexpected demands.
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