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    IT Incident Manager - London, United Kingdom - Valcon

    Valcon
    Valcon London, United Kingdom

    3 weeks ago

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    Description

    Job Description

    What we do

    Valcon is an acronym for Value Consulting as value is the central focus in everything we do.

    Valcon is a north-western European consulting, technology and data company based in the Netherlands, Denmark, UK, Sweden, Germany and Croatia. Our mission is to combine premium consulting with deep technology and data knowledge to add value to our clients. With our capabilities, we help clients to create value in transformations, from operational strategy to implementation, supported by a wide array of IT tools.

    Our main goal is to add value to our clients by combining our premium operations consulting experience with deep technology and data knowledge

    Making sure companies are in their best possible shape, fit for the future; that is the core of what we do. We identify opportunities and make them work. Thorough. Fast. Together. From strategy to implementation. From boardroom to shop floor. In short, we are a no-nonsense consulting firm.

    The role:

    Valcon is currently looking to recruit and IT Incident Manager on an initial 3-month engagement to help support their financial services practice.

    • Professional with at least 5 years of experience in Incident Management for medium-large organisations
    • Responsible for overseeing incident management across both Enterprise Applications and Core Infrastructure
    • Strong management abilities to coordinate the incident management across multiples teams.
    • Strong communications skills as the role requires constant interaction and reporting into senior stakeholders within the business.
    • The role will require strong participation on MIM (Major Incident Management) process, by coordinating other MIM managers currently part of the organisation.
    • Familiarity with ITSM Tools is required (e.g. Sunrise, Service Now, JIRA ITSM)
    • Experience on the financial services industry is desirable (Credit)
    • Experience working in a large consultancy previously

    APPLICATION

    We will be reviewing applications and conducting interviews on an on-going basis, so please send us your application as soon as possible.

    #J-18808-Ljbffr
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