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Liverpool

    Help Desk Manager - Liverpool, United Kingdom - Homes England

    Homes England
    Homes England Liverpool, United Kingdom

    4 weeks ago

    Default job background
    Description
    Manager - 1st Line of Defence Risk Support
    S1322 Manager, Delivery Control Performance Job Description v2.Manager - 1st Line of Defence Risk Support
    Secondment opportunity / Fixed Term Contract until 28/02/2025

    We are looking for an enthusiastic individual, committed to delivering quality service provision and best practice, to work within a team of like-minded risk, control, governance, professionals - in accordance with the values within the Homes England Way.

    You will work within the DES Delivery Control Performance service provision; utilising risk and control intelligence to enhance and embed risk management activities, highlight inconsistent application of the Risk Management Framework, and support continuous improvement across the three delivery directorates of Development, Investments and MPP.

    Working closely with Delivery Control Frameworks, you'll support with translating complex risk and control anomalies into practical control environment solutions which enable Chief Officers and SROs to meet their risk management and assurance obligations, whilst promoting effective delivery.

    Supporting the Agency's first line of defence, you'll work collaboratively with key stakeholders at a senior level across the three delivery directorates to develop, update and maintain risk documentation, create risk profile Management Information and facilitate regular risk-focussed fora.

    In a role that offers diversity and creativity, there are some exciting projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions and continuous improvement to control environment activity that directly supports the achievement of delivery targets, strategic plan objectives and Agency priorities.

    You will be part of the DES function and responsible for contributing towards the provision of the Delivery Control Performance service to the delivery directorates - growing and embedding the service offering, making improvements where necessary to reflect user feedback and changing circumstances, and working in collaboration with colleagues in DES and across the wider Agency.

    You will be resilient and comfortable working within a diverse, high performing, multi-disciplined team and managing stakeholders at a senior level.

    You will be comfortable supporting with complex issues and developing insight and reporting from technical management information; framed by strong risk, control, project management and governance expertise.

    We see issues and challenges as learning opportunities, so we expect you to be able to embrace this to overcome challenges, support quality delivery and strengthen the overall control environment.

    Growth mindset and emotional Intelligence.

    • Expert knowledge of risk management, control environment and project management best practice.
    • Stakeholder and relationship management.
    • Innovative / creative thinking and problem solving.

    Homes England :
    The Housing and Regeneration Agency
    We believe that affordable, quality homes in well-designed places are key to improving people's lives.

    As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

    We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations.

    We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future.

    And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

    Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

    As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working


    Internal applicants:

    please note that if you are successful, the salary you are offered will be in accordance with our pay controls and pay policy.

    If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names.

    Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future.

    If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go.

    Homes England are a geographically diverse community. We work to a 50/50 office/ home based model.

    Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way.

    We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme.

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