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    Marketing Manager/Brand Management - London, United Kingdom - INEOS Belgium

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    Description
    Since Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly.

    Delivering quality work, with ambition to deliver outstanding results and who have a community mindset, believing together everyone achieves more.

    Creativity and initiative are encouraged to support your career development.
    CX Marketing Manager

    As a new OEM, our customers are pioneers and their spirit and dedication to the brand is at the heart of everything we do.

    As CX Marketing Manager at INEOS Automotive you'll lead the CX Marketing Communications strategy, identifying opportunities to drive conversion, develop the customer lifecycle and increase customer retention.

    Create and implement opportunities to deliver a best-in-class customer experience
    Champion our customers across all INEOS Automotive departments to increase advocacy and retention
    Define and implement the lead scoring tool to draw valuable insights from customer data
    Ability to lead and empower a high performing team to achieve marketing results and commercial success
    Problem-solving skills – identifying and addressing customer experience issues, resolving conflicts and finding creative solutions to pain points
    Working knowledge and experience of working with a customer database and email marketing systems
    Experience with an Enterprise MarTech stack, particularly DXP, CRM & CDP
    Up to date with the latest trends and best practices in online marketing and measurement and able to adapt to shifting business dynamics and commercial priorities
    Experience in strategic Customer/Automation management and campaign implementation

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