Jobs
>
Swindon

    Admin Support Clerk - Swindon, United Kingdom - Great Western Hospitals NHS Foundation Trust

    Great Western Hospitals NHS Foundation Trust
    Great Western Hospitals NHS Foundation Trust Swindon, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    An exciting opportunity has arisen for a Band 2 Admin Support Clerk to work as part of the Surgery, Women's and Children's secretarial group providing general administrative services to the Directorate, in support of the work of consultants and other clinical staff in providing a high standard of patient care. As part of an administrative and secretarial team you will work towards Department, Directorate and Trust performance and quality targets.

    The post holder will have significant previous administrative experience as well as high quality communication skills - verbal, face to face and written as well as a professional telephone manner.

    Main duties of the job

    The following is not an exhaustive list but provides an indication of the core tasks:

  • Responsible for managing the Straight to Test Tracker. Escalating to Operational Managers if patient's 2ww appointments aren't booked or if they are booked outside of target
  • Delivering the 2ww Referral paperwork for Triage to the consultants on a daily basis
  • Ensuring the Choose and Book patient's referrals are received by the consultants to Triage on a regular basis
  • Providing support to secretarial group and Management to ensure Consultant Reviews are actioned in a timely manner.
  • Type on an adhoc basis clinic letters, general letters, discharges and other patient related documentation. Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout, and is despatched within agreed timescales

    • About us

    Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

    Service We will put our patients first

    Teamwork We will work together

    Ambition We will aspire to provide the best service

    Respect We will act with integrity

    Job description

    Job responsibilities

    The following is not an exhaustive list but provides an indication of the core tasks:

  • Responsible for managing the Straight to Test Tracker. Escalating to Operational Managers if patients 2ww appointments arent booked or if they are booked outside of target.
  • Delivering the 2ww Referral paperwork for Triage to the consultants on a daily basis.
  • Ensuring the Choose and Book patients referrals are received by the consultants to Triage on a regular basis.
  • Providing support to secretarial group and Management to ensure Consultant Reviews are actioned in a timely manner.
  • Type on an adhoc basis clinic letters, general letters, discharges and other patient related documentation. Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout, and is despatched within agreed timescales.
  • File tests and loose histories as appropriate.
  • Retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy.
  • Communicate efficiently and professionally with colleagues, clinicians, other Trust personnel, and external agencies at all levels, promoting a positive image of the Trust at all times.
  • Maintain a working knowledge of hospital systems so that enquiries can be dealt with efficiently and appropriately.
  • Participate in team meetings, audits and reviews as instructed by Team Leader in order to generate ideas for service improvement.
  • Use own initiative when dealing with enquiries, ensuring all local procedures and Trust procedures and policies are adhered to, and enquiries are dealt with promptly and courteously. Be responsible for actions and outcomes of enquiries.
  • Responsible for working within safe systems of work, especially in terms of handling patient case notes.
  • Comply with all statutory regulations, procedures, Trust standing orders, standing financial instructions and Trust policies in general.

    • This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.

    Person Specification

    Qualifications

    Essential

  • GCSE level C or above in English and Maths
  • Microsoft Office IT packages
  • Microsoft Outlook

    • Experience

    Essential

  • Significant previous administrative experience
  • A proven track record within a related administrative or secretarial role
  • Demonstrate a flexible and adaptable approach to workload management.

    • Desirable

  • Previous NHS experience

    • Knowledge

    Essential

  • High quality communication skills - verbal, face to face and written
  • Professional telephone manner
  • Ability to learn new systems
  • Ability to work to tight and conflicting deadlines
  • Ability to type accurately and efficiently
  • Be able to prioritise own workload and remain calm under pressure.
  • Broad Hinton Primary School

    Part-time Clerk to The Governing Body

    1 week ago

    Broad Hinton Primary School Swindon, United Kingdom Part time

    Broad Hinton Primary School are seeking a Clerk to the Governors who will support the Head and Governing body on a part-time, term-time only basis. The role is flexible around the schedule for meetings, and will vary from very mínimal administration time to up to 7-8 hours in wee ...

  • Great Western Hospitals NHS Foundation Trust

    Ward Clerk

    4 hours ago

    Great Western Hospitals NHS Foundation Trust Swindon, United Kingdom

    We are looking to employ a ward clerk on Ampney Ward at The Great Western Hospital. You will need to be experienced in customer service and IT skills. · The first person patients and their families see when coming to our ward are the ward clerk and that can make a difference to t ...

  • St Andrews Parish Council

    Administrative Officer

    1 week ago

    St Andrews Parish Council Swindon, United Kingdom

    This is a newly established role aimed at supporting the expanding operations of the Parish Council. The Administrative Officer will play a pivotal role in supporting the Parish Clerk and will be essential in ensuring the smooth functioning of the parish council office. They will ...

  • Great Western Hospitals NHS Foundation Trust

    Ward Clerk

    1 week ago

    Great Western Hospitals NHS Foundation Trust Swindon, United Kingdom

    An opportunity has arisen for an enthusiastic person to join our friendly Admin Team working in the Unscheduled Care Directorate based at the Great Western Hospital. You will be working within the Acute Medicine Department, but may, at times, be required to work in other Departme ...

  • Morgan McKinley

    Purchase Ledger Clerk

    2 days ago

    Morgan McKinley Swindon, United Kingdom

    Morgan McKinley is pleased to be supporting our growing client, Based Near Swindon. They are looking for an Accounts Payable Clerk on a permanent basis. · This job is a chance to work for an incredibly exciting, successful, and resilient company. · This Accounts Payable Clerk rol ...

  • West Swindon Parish Council

    Deputy Clerk

    2 days ago

    West Swindon Parish Council Swindon, United Kingdom

    West Swindon is an urban parish serving a resident population in the region of 28,000 people and 11,000 households. Formed in 2017 with 15 Parish Councillors, the Parish Council provides all grounds maintenance, play and general cleansing functions in public open spaces and parks ...

  • Grove Learning Trust

    Clerk to Governors

    1 day ago

    Grove Learning Trust Swindon, United Kingdom

    **Post: Governance Administrator (Clerk)** · Scale: L1-L8 (£ £13.25) dependent on experience · Hours: 2 hours per week, per school _(the number of schools the successful applicant_ · - clerks can be flexible based on their capacity)_ · Working Weeks: Term time (39 weeks per year) ...

  • Morgan McKinley

    Payroll Clerk

    1 week ago

    Morgan McKinley Swindon, United Kingdom

    This role is an exciting opportunity for a well known business based in Swindon who are looking an experienced payroll clerk to join them for a period of 6 months. · **Key Responsibilities** · - Processing payrolls for all third party client employees on a weekly, fortnightly and ...

  • Inventoire Limited

    Freelance Property Inventory Clerk

    3 days ago

    Inventoire Limited Swindon, United Kingdom

    **The Role** · Weekend and weekday work is available. · Please note this is not a full-time position · In this Property Inventory Clerk role, day to day, you can expect duties to include: · - Review your diary of appointments and ensure this is kept up-to-date. · - To confirm vis ...

  • Ministry of Justice

    Court Usher

    1 week ago

    Ministry of Justice Swindon, United Kingdom

    **Court Usher ** · **£20,126** · **Swindon**: · This position is available for external applicants as well as existing civil servants on level transfer. These appointments will be made on a fixed term appointment, due to the time limited nature of the role. · **Background**: · Th ...

  • The DX Group

    Pre-brief Clerk

    1 week ago

    The DX Group Swindon, United Kingdom

    **An exciting ne**w Pre-Brief Clerk oppo**rtunity at DX** · **All about you** · You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to pro ...

  • Great Western Hospitals NHS Foundation Trust

    Medical Secretary

    1 week ago

    Great Western Hospitals NHS Foundation Trust Swindon, United Kingdom

    **Previous applicants need not apply** · An opportunity has arisen for an enthusiastic person to join our friendly team working in the Unscheduled Care Directorate based at the Great Western Hospital as a Medical Secretary/Administrator. You will be working in the Department of N ...

  • Great Western Hospitals NHS Foundation Trust

    Specialist Booking Clerk for Endoscopy

    1 day ago

    Great Western Hospitals NHS Foundation Trust Swindon, United Kingdom

    We are looking to recruit a Band 3 Booking Clerk to join our Endoscopy Team hereat the Great Western Hospital. · This requires a sound knowledge of the Endoscopy booking system and booking protocols with an in-depth knowledge of the procedures undertaken. Full training is given w ...

  • HM Courts and Tribunals Service

    Court Usher

    1 week ago

    HM Courts and Tribunals Service Swindon, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £20,126**Job grade**: · - Administrative Assistant- AA**Contract type**: · - Fixed Term**Length of employment**: · - For a period of up to 12 months**Type of role**: · - Operational Delivery**Working pattern**: · - Flexible w ...

  • Cotswold Surgical Partners

    Bookings Clerk

    1 week ago

    Cotswold Surgical Partners Royal Wootton Bassett, United Kingdom

    **We are a Consultant-led Care Quality Commission regulated Dermatology and Plastic Surgery skin care centre, located just outside of Swindon in Wiltshire.** · This is a new CQC registered Day Surgery Unit and Clinic Facility providing a wide range of treatments and local anaesth ...

  • Purton Parish Council

    Finance Officer

    1 week ago

    Purton Parish Council Purton, United Kingdom

    **PURTON PARISH COUNCIL** · **Department : ADMINISTRATION** · **Location: COUNCIL OFFICES, Station Road, Purton, SN5 4AJ** · **Job title : Finance Officer** · **Grade/salary: Full Time Post 37 hours per week** · SCP 24-28 £31,099-£34,723 · **General Description**: · 1. To manage ...

  • Imagine Cruising

    Global Customer Support Administrator

    1 week ago

    Imagine Cruising Royal Wootton Bassett, United Kingdom

    **Job Title** - Global Customer Support Administrator · **Position** - Full Time - Permanent · **Salary -** £21,000 per annum · **Based - **Royal Wootton Bassett, Wiltshire · **Reporting to - **Business Administration Manager · **About Imagine Cruising** · Established in the UK i ...

  • Imagine Cruising

    Global Customer Support Administrator

    4 hours ago

    Imagine Cruising Royal Wootton Bassett, United Kingdom

    **Job Title** - Global Customer Support Administrator · **Position** - Full Time - Permanent · **Salary -** £21,000 per annum · **Based - **Royal Wootton Bassett, Wiltshire · **Reporting to - **Business Administration Manager · **About Imagine Cruising** · Established in the UK i ...

  • Faringdon Learning Trust

    Clerk to Local Governing Body

    1 day ago

    Faringdon Learning Trust Faringdon, United Kingdom

    **Required to start ASAP.** · **Salary: NJC Grade 7: £ £15.64 per hour.** · Faringdon Learning Trust (FLT) currently have clerk vacancies within some of the Trusts schools and committees. Meetings will be held in person at school premises or via Teams. · The duties of a Trust Cle ...

  • University of Oxford TSS

    Assistant Clerk

    1 day ago

    University of Oxford TSS Oxford, United Kingdom

    Web advert · - Vacancy ID:13234- Do you have administrative experience in an academic setting? Are you confident shuffling and prioritising complex tasks? Would you like to work in a a student-facing role at a prestigious University department?- We are currently recruiting for an ...