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    Lead Implementation Consultant - United Kingdom - Eyelit Technologies

    Eyelit Technologies
    Eyelit Technologies United Kingdom

    1 week ago

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    Description

    To set you up for success, this position requires you to have : (MANDATORY)

    • Extensive knowledge of technical aspects of the solution e.g. data mapping for integration
    • Manufacturing sector experience
    • Ability to travel to client-sites about 25% of the time.

    Who are we?

    Eyelit Technologies is the parent company for Eyelit, MESTEC and Optessa who are leaders in Manufacturing Execution (MES), Advanced Planning and Scheduling (APS), Manufacturing Operations (MOM), Quality Management (QMS) and Factory Automation solutions. Eyelit Technologies has delivered unmatched results for a global customer base in the manufacturing industry using cutting edge technology and advancements in AI, ML, and optimization.

    MESTEC provides a suite of manufacturing management tools including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM). These tools are delivered as Software-as-a-Service (SaaS) and deliver rapid improvements to manufacturing KPIs such as labor productivity, product quality, production costs and delivery lead-times.

    Location and Travel

    Qualified candidates will reside in the United Kingdom to support European operations. Frequent travel up to 25% may be required based on business need. This position is a fully remote position that can be located anywhere in the UK.

    What will you be doing?

    • Solution Implementation: Lead the end-to-end implementation process, ensuring successful deployment of Eyelit's solutions. Works with customers to understand key objectives/challenges/requirements. Works closely with Engineering to specify any custom requirements, such as interfaces, custom functions, and custom reports.
    • Client Relationship Management: Build and nurture strong client relationships at senior leadership level with client sites, serving as a trusted advisor and point of escalation throughout the implementation journey.
    • Solution Expertise: Deepen and maintain expertise in Eyelit's solutions, staying updated with new features and best practices.
    • Manufacturing expertise: Deepen and maintain expertise in industry best practise and KPI's, enabling the ability to guide clients to build a software solution that best meets their business requirements.
    • Training and Knowledge Transfer: Deliver training workshops to clients, ensuring they are equipped to effectively utilize our solutions. Works with internal Support team to ensure seamless transfer to ongoing support for the customer.

    What you bring?

    • Bachelor's or advanced degree in a relevant field (Business, computer science, engineering)
    • 10+ years' experience in manufacturing (manufacturing management or software solutions implementation within the manufacturing industry)
    • 8+ years experience in implementation consulting, project management, or a related field
    • Certifications: relevant certifications in project management, solution implementation or industry-specific certifications can be advantageous (PMP, etc)
    • Manufacturing Proficiency: In depth knowledge of manufacturing key drivers / challenges and industry KPI's, enabling the guidance of best practice use of the product to meet business priorities for the customer
    • Integration and API Knowledge: Understanding of integration methods and APIs to connect the company's solutions with other systems and ability to lead selection of optimum solutions.
    • Client Relationship Management: Ability to build and maintain strong client relationships to senior level, understand their business needs, and provide effective solutions. Ability to lead longer term strategic technical discussions for future opportunities with the product
    • Verbal and Written Communication: Excellent communication skills, including the ability to articulate ideas and information clearly and persuasively. Ability to lead discussions and resolve potential conflicts across multiple vendors and within senior leadership
    • Client Presentations: Proficiency in delivering presentations to clients, demonstrating product features and benefits.
    • Cross-Functional Collaboration: Ability to collaborate effectively with cross-functional teams, including Sales, Product Development, and Customer Support.

    What We Offer

    • Competitive compensation
    • Learning and Development opportunities
    • Dynamic company culture
    • 25 days annual leave + Statutory holidays
    • Health Insurance for Employee; 100% employer paid.
    • Salary sacrifice schemes
    • 5% employer pension contribution

    Hiring Process Simplified:

    • Phone Screen with Ria, our Talent Specialist
    • 1st Interview with Lucy Irish, our VP of Client Services
    • 2nd Interview with Mark Carleton, GM , Europe
    • Offer

    Curious? Here's a bit more about us:

    Eyelit Technologies provides a suite of manufacturing management software products including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM) and Advanced Planning and Scheduling (APS) through our Eyelit, MESTEC and Optessa product portfolios. We deliver rapid, tangible improvements to manufacturing KPIs such as asset utilization, production efficiency, labor productivity, product quality, and on-time, in-full delivery.

    Join us in our mission - to deliver and support with world-class customer service, easy-to-use, high-quality manufacturing management solutions that increase productivity and worker performance, and the bottom line for our customers. Please visit us at for additional information.

    Eyelit is committed to promoting a culture of diversity, equity, and inclusion. We believe all employees share the responsibility of upholding our commitment to our values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world's hardest problems.

    Eyelit is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request reasonable accommodation for any part of the application or hiring process, please let us know how we can help by reaching out to

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