Jobs
>
London

    Product Team - London, United Kingdom - FCM Travel

    FCM Travel
    FCM Travel London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    The Opportunity

    The Familiarisation Trip Manager will work cross-collaboratively to develop and implement the Tailormade & Scott Dunn Private (SDP) educational and press trips. This will require oversight of educational trips from end to end, including post-educational training, maintaining a library of consistent assets following each trip, working with marketing to develop compelling content from each trip, and ensuring our trips fall within budget and are costed and accounted for directly. This is with overall view of ensuring creativity, differentiation, alignment with our guest needs, scalability, and commercial benefit through our approach to familiarisation trips.

    Responsibilities

    The responsibilities for this role include (but are not limited to):

  • Work with multiple departments and the international offices to develop and implement the educational and press trip plans
  • Manage the annual fam trip roll-out so that the commercial needs of the business are balanced with maintaining excellent TC knowledge.
  • Ensure fam trips dovetail with the commercial vision of the business, with a strong emphasis on Castle properties and experiences - ideally itineraries should represent those featured on our website
  • Promote and maintain close relationships with the marketing team so each trip delivers enquiry generation opportunities through social media and other channels
  • Ensure suppliers deliver on their educational service level agreements, with costs minimised throughout
  • Review, update and refresh all educational policies and processes.
  • Be the custodian of the global fam trip budget. Work with leaders from all source markets to deliver a compelling fam trip framework for all businesses
  • Maintain a close focus on resource planning and coordination with the Head of Sales and Sales and Service Managers
  • Ensure fam trips dovetail with the commercial vision of the business, with a strong emphasis on Castle properties and experiences - ideally itineraries should represent those featured on our website
  • Coordinate with the FCTG air team to secure favourable air rates or complimentary places from airlines
  • Make sure that all trips are properly and accurately loaded in IT systems so that all costs are captured and crisis management processes will be properly enacted in case of an emergency
  • Ensure the Tailormade product team are providing the support to sales team that they need in order to offer accurate advice and book holidays easily.
  • Maintain post educational trip reporting, examining conversion rates and the "sweet spot" for trip length and when in the TC development cycle trips should occur. Link the investment in educational to TC performance
  • Make our approach to educational trips a cornerstone of our retention and talent acquisition strategy

    • About You

    You will bring with you experience working within the travel industry and an acquired knowledge of educational trips, alongside a methodical approach and the ability to both forward plan, but also work within assigned budgets to deliver educational trips that are unique, creative, and deliver commercial benefit.

    Previous experience within product is not required, with candidates who have acquired strong operational, commercial, and organisational skills being considered from a range of departments. Other requirements include:

  • Cost-control skills
  • Cross-collaborative approach with the ability to communicate effectively to a wide range of stakeholders
  • Operational skills, with a high degree of accuracy and attention to detail

    • Values & Behaviours

    All employees must promote, understand, and apply Scott Dunn's workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process.

  • In the know - Start by listening. We take the time to understand our guests' and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make.
  • In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best.
  • Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other's successes and have fun.

    • Location

    We aim to find someone who would be office based in our London, Hammersmith office. Part-time hours would be considered for the right candidate.

    Benefits

    We offer very competitive salaries and a great benefits package including the following:

  • days annual leave plus bank holidays, rising by 1 day with each year of service (max )
  • Contributory pension scheme
  • 'Cycle to work' scheme
  • Subsidised private healthcare
  • Company loyalty scheme (Travel Fund)
  • Travel insurance
  • Familiarisation trips
  • Recognition awards throughout the year
  • Social events
  • 1 hour per week paid learning & development / personal growth
  • Paid volunteering leave
  • Flight Centre Travel Group

    Product Team

    3 days ago

    Flight Centre Travel Group Hammersmith, United Kingdom

    **The Opportunity** · We are seeking a Destination Manager for our Africa & Wildlife product portfolios to develop and maintain destinations in line with Scott Dunn's destination development strategy, in doing so identifying new product opportunities and ensuring we remain at the ...

  • Flight Centre Travel Group

    Product Team

    2 days ago

    Flight Centre Travel Group Hammersmith, United Kingdom

    **The Opportunity** · The Familiarisation Trip Manager will work cross-collaboratively to develop and implement the Tailormade & Scott Dunn Private (SDP) educational and press trips. This will require oversight of educational trips from end to end, including post-educational trai ...

  • Flight Centre Travel Group

    Product Team

    3 days ago

    Flight Centre Travel Group Hammersmith, United Kingdom

    **The Opportunity** · We are seeking a Regional Destination Manager to cover a 9-month period of maternity who will take ownership for elevating our Tailormade products, by creating exciting, innovative, destination product strategies that go deep into the countries that we featu ...

  • Lloyds Banking Group

    Team Product Owner

    1 week ago

    Lloyds Banking Group London, United Kingdom

    End Date · Wednesday 01 March 2023 · Salary Range · £52,912 - £66,140 · Agile Working Options · Flexible / Variable Hours, Other Agile Working Arrangements / Open to Discussion · Job Description Summary · As a Product Owner you'll join the Client Data & Analytics platform to lead ...

  • KwickScreen

    Production Team Member

    1 week ago

    KwickScreen London, United Kingdom

    We are looking for hard-working, enthusiastic and passionate people to help lead our production team. · The role will include: · - Working on one of our four assembly lines. This involves at least one of: light industrial assembly work using hand tools, composite work and/or sewi ...

  • Kaleido

    Food Production Team

    4 days ago

    Kaleido London, United Kingdom

    At Kaleido, we produce hundreds of salad rolls / rice paper rolls fresh every day. · Great opportunity for someone looking to grow with our company. No experience require but some form of food preparation or experience preferred · Fully new Kitchen in Limehouse (E1 0LL). Solid an ...

  • URBAN LAND INSTITUTE

    Team Assistant, Product Councils

    3 days ago

    URBAN LAND INSTITUTE London, United Kingdom

    **THE ORGANISATION** · ULI's mission is to shape the future of the built environment for transformative impact in communities worldwide, delivered through a wide variety of events, awards, and thought leadership. In Europe, ULI is active across 15 countries. · ***: · The Team Ass ...

  • Discovery, Inc.

    Live Production Team Lead

    1 week ago

    Discovery, Inc. London, United Kingdom

    Overview: · **The On-Air Production Services Team**: · **_ A 360-technology skilled organisation servicing Discovery and Eurosport by ensuring alignment of MCR, Transmission, Production and Live event management services as well as staffing and technical resourcing for all client ...

  • Just eat Takeaway

    Product Analytics Team Lead

    2 days ago

    Just eat Takeaway London, United Kingdom

    **Product Analytics Team Lead** · **Our story** · As a growing business, we're searching for opportunities to perfect our processes and implement methodologies that help our teams to thrive locally and globally. That's where you come in · **All about the role** · As a Team Lead i ...

  • Taylor Burlington

    Creative Production Team Leader

    1 day ago

    Taylor Burlington London, United Kingdom

    We're looking for a true creative production team leader who is solution focused and capable · of delivering the best experience for clients. That means developing deep and honest relationships with clients of all levels, becoming a trusted advisor, whilst inspiring and leading a ...

  • Kaleido

    Night Food Production Team Member

    4 days ago

    Kaleido London, United Kingdom

    At Kaleido, we produce thousands of salad rolls / rice paper rolls fresh every day. · We are looking for an additional **Kitchen Team Member **to supervise the food production during our NIGHT shifts (9pm to 6am). · Great opportunity for someone looking to grow with our company a ...

  • Wise

    Team / Executive Assistant - Global Product

    3 days ago

    Wise London, United Kingdom

    **Your mission** · Wise is helping to build a new world - a world without borders. Built by and for people who live global lives, we are the fairest, easiest way to manage your money across borders. · As we continue our journey of rapid growth, you'll be the driving force helping ...

  • Endeavor Operating Company, LLC

    On Screen Team Assistant, Premier League Productions

    1 week ago

    Endeavor Operating Company, LLC London, United Kingdom

    Who We Are: · At IMG Production & Studios we use content and technology to power the world's passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We've built Europe's best-connected bro ...

  • eFinancialCareers

    Director/vp - Product Manager Team Head

    1 week ago

    eFinancialCareers London, United Kingdom

    The individual will be working with various departments including portfolio managers, sales, marketing for a range of strategies, including UCITS, and offshore fund ranges. · **Responsibilities** · - Responsible for the full end-to-end product management lifecycle of structures, ...

  • LSEG (London Stock Exchange Group)

    Position Counterparty Risk Production Team Lead

    1 week ago

    LSEG (London Stock Exchange Group) London, United Kingdom

    Job Description Summary- Job Description SummaryJob Description (Job advert content)- Job Description (Job advert content)- Role Responsibilities & Key Accountabilities: · - Applies expertise to resolve complex and escalated operational issues in an accurate and timely manner, en ...

  • Royal Opera House

    Project Coordinator, Roh Studios Production Team

    1 week ago

    Royal Opera House London, United Kingdom

    **Permanent position** · **Based in Covent Garden, London** · **£28,000 per annum** · **Full time; 40 hours per week** · The Royal Opera House is one of the world's most celebrated theatres and the home of The Royal Ballet, The Royal Opera and The Orchestra of the Royal Opera Hou ...

  • Careers in Design

    Production Team

    1 week ago

    Careers in Design Sawbridgeworth, United Kingdom Full time

    Our client specialises in Experiential Design, Production and Installation and are proud to count large brands and leading marketing agencies amongst their clients. · Their Production Team works both in the production workshop and onsite as directed by Workshop Manager. They are ...

  • FCM Travel

    Product Team

    1 week ago

    FCM Travel London, United Kingdom Various work types

    The Opportunity · We are seeking a Regional Destination Manager to cover a 9-month period of maternity who will take ownership for elevating our Tailormade products, by creating exciting, innovative, destination product strategies that go deep into the countries that we feature ...

  • FCM Travel

    Product Team

    1 week ago

    FCM Travel London, United Kingdom Various work types

    The Opportunity · We are seeking a Destination Manager for our East Asia & Australasia Product portfolios to develop and maintain destinations in line with Scott Dunn's destination development strategy, in doing so identifying new product opportunities and ensuring we remain at ...

  • FCM Travel

    Product Team

    1 week ago

    FCM Travel London, United Kingdom Various work types

    The Opportunity · We are seeking a Destination Manager for our Africa & Wildlife product portfolios to develop and maintain destinations in line with Scott Dunn's destination development strategy, in doing so identifying new product opportunities and ensuring we remain at the f ...