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    Product Team - London, United Kingdom - FCM Travel

    FCM Travel
    FCM Travel London, United Kingdom

    1 week ago

    Default job background
    Various work types
    Description

    The Opportunity

    We are seeking a Destination Manager for our Africa & Wildlife product portfolios to develop and maintain destinations in line with Scott Dunn's destination development strategy, in doing so identifying new product opportunities and ensuring we remain at the forefront of the luxury travel market.

    More than your standard Destination Manager role, this opportunity will have a broad remit to accelerate opportunities across not just the Africa product portfolio, but also to work collaboratively across destination management functions to build out and develop Antarctica, Tigers, Grizzly Bears, Marine Wildlife, Conservation experiences, and Galapagos to name but a few.

    Responsibilities

  • Ownership and destination specialism of Scott Dunn's sub-Saharan geographical regions across multiple source markets
  • Develop a compelling wildlife product proposition designed to engage new guests in all things related to wildlife holidays and compel repeat guests to go on another wildlife holiday in different parts of the world
  • Commercial negotiations and ground-handler tenders
  • Delivering destination product overhauls to deadline
  • Drive new campaign ideas and website development
  • Planning fam trips and ensuring that each trip delivers maximum benefit to the business
  • Managing relationships, leading key supplier meetings, and representing Scott Dunn at tradeshows
  • Supporting the sales teams
  • Proactively identify sales team training requirements, building a bank of tools and resources
  • Maintaining accuracy and relevance of content within the product database
  • Effective communication with product, sales, and marketing team and the wider business
  • Creatively writing new and existing product copy

    • About You

    You will have a deep passion and knowledge for Sub-Sahan Africa, and luxury product in general, having evidenced the ability to take ownership for a product proposition and collaborate across a business to drive its marketability and adaptation to the latest industry trends.

    Leading both our Africa and wider wildlife portfolio, you will have your finger on the pulse of all things travel, combined with the creative flair, commercial awareness, and relationship management skills, to contribute towards and lead destination development projects in mind of a wider product-strategy.

    Resultingly, the minimum requirements to evidence in your application include:

  • Commercial acumen with evidenced experience in managing commercial negotiations
  • Collaborative approach with strong internal and external relationship management skills
  • Forward-thinking approach with the ability to work autonomously

    • Values & Behaviours

    All employees must promote, understand and apply Scott Dunn's workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process.

  • In the know - Start by listening. We take the time to understand our guests' and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make.
  • In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best.
  • Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other's successes and have fun.

    • Location

    We aim to find someone who would be office based at our London, Hammersmith office.

    Benefits

    We offer very competitive salaries and a great benefits package including the following:

  • days annual leave plus bank holidays, rising by 1 day with each year of service (max )
  • Contributory pension scheme
  • 'Cycle to work' scheme
  • Subsidised private healthcare
  • Company loyalty scheme (Travel Fund)
  • Travel insurance
  • Familiarisation trips
  • Recognition awards throughout the year
  • Social events
  • 1 hour per week paid learning & development / personal growth
  • Paid volunteering leave
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