- Manage and develop a small team with a key focus on technical aftersales.
- Lead on technical queries relating to warranty claims, product installations and commissioning.
- Provide technical advice to customers and colleagues to ensure correct product application.
- Manage the day-to-day product and technical activities to ensure KPI's and deadlines are achieved.
- Plan & organise workloads to ensure operational efficiency in the technical team.
- Monitor, evaluate & seek improvements to service offering and streamline processes.
- Collate and analyse departmental targets and business results.
- Maintain effective communication with customers and colleagues.
- Work closely with other technical colleagues to develop new product processes.
- Knowledge of residential ventilation systems
- Knowledge of electrical, mechanical applications and controls systems.
- Diagnostic and problem-solving experience in a technical environment.
- Electrical experience, preferably with controls, motors, and field wiring diagnostics.
- 18th Edition electrical qualification or equivalent.
- Experience of a high call volume environment.
- An ability to deal professionally and tactfully with customers in all situations.
- Ability to meet deadlines and manage KPI's.
- Good IT skills, including all Microsoft office packages, advanced excel skills an advantage.
- Salary will be up to £50,000 plus a £7000 annual car allowance.
- 28 days holidays + bank holidays + 1 birthday day off.
- Pension (5% employer)
- Private Medical after probation.
- Free on-site parking.
- Genuine career development opportunities in this fast growing company.
-
Electrical Aftersales Manager
3 weeks ago
Focus Resourcing Group Burton-On-Trent, United Kingdom Full timeOur successful Engineering client in Burton on Trent are recruiting for a Technical AftersalesManager to join them on a permanent basis. · We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical environment, electrical experience, ...
-
Aftersales Manager
2 days ago
The Recruitment Solution (London) Ltd Birmingham, United KingdomAftersales Managers, · Do you want to join a modern and dynamic group This is a fantastic opportunity with an excellent salary to match, with an OTE of over £55,000+ · The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity ...
-
Electrical Aftersales Manager
2 weeks ago
Resourcing Group Burton-on-Trent, Staffordshire, United KingdomOur successful Engineering client in Burton on Trent are recruiting for a Technical Aftersales Manager to join them on a permanent basis. · We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical environment, electrical experi ...
-
Contracts Aftersales Manager
1 week ago
Resourcing Group Burton-on-Trent, United KingdomJob Description · Our successful Engineering client in Burton on Trent are recruiting for a Contracts / Technical AftersalesManager to join them on a permanent basis. · We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical envir ...
-
Electrical Aftersales Manager
3 weeks ago
Resourcing Group Burton-on-Trent, United KingdomJob Description · Our successful Engineering client in Burton on Trent are recruiting for a Technical AftersalesManager to join them on a permanent basis. · We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical environment, elec ...
-
Contracts Aftersales Manager
1 day ago
Resourcing Group burton upon trent, United KingdomOur successful Engineering client in Burton on Trent are recruiting for a Contracts / Technical Aftersales Manager to join them on a permanent basis. · We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical environment, electrica ...
-
Electrical Aftersales Manager
2 weeks ago
Energy Jobline CVL Burton-on-Trent, Staffordshire, United KingdomOur successful Engineering client in Burton on Trent are recruiting for a Technical Aftersales Manager to join them on a permanent basis. · We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical environment, electrical experienc ...
-
Aftersales Manager
5 days ago
Jago Consultants Derby, Derbyshire, United KingdomOur client is a busy main dealership who is looking to recruit an experienced and successful Aftersales Manager to run their service department. · To oversee all aspects of the Service Department operations · Reviewing CSI surveys and other measures for monitoring customer sati ...
-
Aftersales Manager
2 weeks ago
AKA The Recruitment Specialists Birmingham, United Kingdom Full timeaka Recruitment are excited to be working with an established main dealership to bring you this Aftersales Manager position based in Liverpool. Are you looking for a new exciting challenge to become a part of a welcoming and hard-working team to push an already thriving dealershi ...
-
Dispensing Optician
2 weeks ago
Specsavers Burton-On-Trent, United Kingdom**Location**:Burton-On-Trent · **Salary**:Competitive basic depending on your experience. · **Working Hours**:Full-Time or Part-Time · **Experience Level**:Must have previous experience working in an optician and must have a GOC number. · **Your future is clear at Specsavers Burt ...
-
Sales Coordinator
2 weeks ago
Central Staffing Solutions Limited Burton-On-Trent, United Kingdom**Sales Coordinator** · I am currently looking for an experienced and well-organized Sales Coordinator to provide the necessary support to my established clients sales team, based in the heart of Burton on Trent. · The goal is to facilitate the team's activities to maximize their ...
-
Coordinator
5 days ago
Glued Burton-On-Trent, United KingdomThe Role: Aftersales Coordinator · Salary Competitive · Hours: 37.5 per week Monday to Thursday, Friday · Location: Swadlincote · Sector Manufacturing · Status: Maternity Cover · Your mission if you choose to accept it An exciting opportunity has risen for an After Sales Coordin ...
-
Service Coordinator
2 weeks ago
B&B Tractors Tutbury, United KingdomB&B Tractors is a successful, family owned business established in 1991 and now employing over 80 people across 4 depots. We are one of the East Midlands leading AGCO dealers, supporting Massey Ferguson, Fendt and Valtra, along with many other fantastic brands. · The Role and Res ...
-
Aftersales Coordinator
3 weeks ago
Glued Swadlincote, United KingdomThe Role: Aftersales Coordinator · **Salary**: £25-£29k · Hours: 37.5 per week Monday to Thursday, Friday · Location: Swadlincote · Sector Manufacturing · Status: Maternity Cover · Your mission if you choose to accept it An exciting opportunity has risen for an After Sales Coord ...
-
Dispensing Optician
1 week ago
Specsavers Swadlincote, United Kingdom**Position**:Dispensing Optician · **Location**:Swadlincote · **Salary**:Up to** **£35,000 depending on experience · **Working Hours**:Full-Time or Part-Time considered · **Experience Level**:Must have previous experience working in an optician and must have a GOC number. · **You ...
-
Training Team Leader Automotive
1 week ago
aga Performance Burnaston, United Kingdom**Training Team Leader (Automotive)** · We're looking for a Training Team Leader to effectively lead and manage training delivery operation that meets Toyota Academy objectives and achieves KPI targets. You'll oversee the management of the team of trainers, ensuring high-performa ...
-
Aftersales Advisor
2 weeks ago
BCA Measham, United Kingdom Part timeWe are looking for reliable, passionate, and professional individuals who want to join the BCA family · **Job Title: Aftersales Advisor (Part Time)** · **Location: BCA Measham** · **Salary: £11.10 an hour** · **Working Hours: 24 hours a week, 3 or 4 days a week between Monday and ...
-
Aftersales Advisor
2 weeks ago
BCA Measham, United Kingdom Part time**Are you looking for a Permanent Career in 2023?** · **We are looking for reliable, passionate, and professional individuals who want to join the BCA family** · **Job Title: Aftersales Advisor (Part Time)** · **Location: BCA Measham** · **Salary: £11.10 an hour** · **Working Hou ...
-
Post-sale & Debt Advisor
2 weeks ago
BCA Measham, United Kingdom**Job Title: Post-Sale & Debt Advisor** · **Location: Hybrid working, home & local BCA office** · **Salary: Up to £24,000 per annum** · **Working Hours: 40 hours per week - Monday - Friday (flexibility needed for weekends on a rota)** · **Job Status: Permanent** · **Join the UK's ...
-
Service Washer/ Delivery Driver
1 week ago
Read Hyundai Derby Derby, United KingdomWe are looking to recruit for a Service Washer/ Delivery Parts to join our busy Aftersales team at Read Derby. · Reporting directly to the Aftersales Manager your key responsibilities will include; · - Cleaning service vehicles · - Delivery and collection of customers · - Deliver ...
Contracts Aftersales Manager - Burton-On-Trent, United Kingdom - Focus Resourcing Group
Description
Our successful Engineering client in Burton on Trent are recruiting for a Contracts / Technical AftersalesManager to join them on a permanent basis.
We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical environment, electrical experience, preferably with controls, motors, and field wiring diagnostics and a background in HVAC.
You will manage the technical aftersales service and a small technical team, as well as the network of sub-contractors. You will also be involved in the new product development process for the company. The role is office based but regular site, intercompany and customer visits are expected.
Key Responsibilities:
Skills & Experience:
Salary & Benefits: