- Record the outcome of all telephone calls, and emails from customers and contractors.
- To coordinate the scheduling of the Customer Service Operatives diaries.
- Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager.
- To ensure the out of hours services, and reporting work effectively.
- Maintain complaint spreadsheets and provide weekly updates to the management team.
- To ensure surveys and reports from external bodies, including contractors are maintained.
- Customer Service Coordinator
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Customer Service
3 days ago
mpeople recruitment limited Morley, United KingdomCustomer Services Advisor · Morley, Leeds · £11.11 per hour · Temporary · Must have flexibility on hours · Our client is one of the biggest supermarkets in the world, and they live and breathe their values of having a customer mind-set, doing the right thing and engaging people. ...
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Customer Service
1 week ago
mpeople recruitment limited Morley, United KingdomCustomer Services Advisor · Morley, Leeds · £10.10 per hour · Temporary · Must have flexibility on hours · Our client is one of the biggest supermarkets in the world, and they live and breathe their values of having a customer mind-set, doing the right thing and engaging people. ...
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Customer Service
4 days ago
Jo Holdsworth Recruitment Morley, United Kingdom**Job description** · These part-time temporary roles are working for a well-established Leeds City Centre based employer and have the potential to become permanent. You will be working for a high-profile employer in an extremely varied administrative and extensive customer servi ...
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Customer Service
1 day ago
Search Consultancy West Yorkshire, United KingdomCustomer Service Advisor in Huddersfield · Ongoing Temp Contract · 28 Days Holiday · £10.50/hr, Paid Weekly · Are you looking to start a career in customer service? If you said yes, then this is the perfect job for you · We're looking for Customer Service Advisors for one of our ...
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Customer Service
5 days ago
CRA Group Ltd Yorkshire, United KingdomCustomer Service Claims Handler · - Up to £25,000 + up to 10% bonus + benefits · - Full training provided · - Multiple positions available · - 35 hour working week with no evenings and weekends · - Flexible home-working options after probation · About the role · As a Customer Ser ...
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Customer Service Coordinator
2 days ago
Harron Homes Morley, United KingdomThere are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. · Key Purpose of Role · To be responsible for the daily management and administration relating to all customer issues and escalation of customer compl ...
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Customer Service Coordinator
2 days ago
Harron Homes Morley, United KingdomThere are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. · Key Purpose of Role · To be responsible for the daily management and administration relating to all customer issues and escalation of customer compl ...
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Customer Service Advisor
2 days ago
Jo Holdsworth Recruitment Morley, United Kingdom**Job Role** · **Responsibilities** · - Dealing with a range of queries surrounding the companies app launch. · - Offer troubleshooting support to customers. · - Answer inbound calls in a timely and friendly manner. · - Evaluate problems and complaints of the callers and provide ...
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Customer Service Advisor
6 days ago
Huntress Morley, United Kingdom£11.11 ph holiday pay · Various shift patterns are available including weekends. · Hybrid role after training. · The role · - Assisting and resolving customer queries in a timely manner. · - Investigating queries and complaints. · - Logging all incidents on bespoke system. · - Al ...
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Customer Service Support
1 week ago
Proactive Workforce Solutions Morley, United KingdomProactive Workforce Solutions are currecting recruiting for several customer service team members. · Main Duties/Accountabilities: · - Provide Support to reward customers by understanding and resolving queries and issues. · - Maintaining a positive, empathetic, and professional a ...
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Customer Service Administrator
2 days ago
Trojan Trades Ltd Morley, United KingdomTrojan Trades are looking for a full time xcstomer service Administrator based in LS27 · Full time permanent role - £23k per year · Working hours are 8am-5pm or pm · 42.5 hour week. · Immediate start, working for a very successful company who work nationally. You will be speaking ...
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Customer Service Executive
6 days ago
Huntress Morley, United KingdomResponsibilities: · - Act as first and second escalation point dependent on query · - Prioritise workload as necessary · - Update internal databases and process documentation · You will have excellent Administration and Customer Service skills gained in previous employment and yo ...
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Customer Service Advisor
1 week ago
Huntress Morley, United Kingdom£11-£11.50ph · Mon - Fri 8-4 or 9-5 · ongoing into the New Year · Taking calls · Resolving queries · Using the in house database logging information · You will need previous Customer Service/contact centre experience, have strong communication skills and the ability to work on ow ...
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Customer Services
6 days ago
The Sofa Shop Group Dewsbury, United Kingdom_**YOU MUST HAVE 12 MONTHS OF PREVIOUS EXPERIENCE DEALING WITH CUSTOMERS TO APPLY FOR THIS POSITION. PLEASE DO NOT APPLY IF YOU DO NOT HAVE THIS EXPERIENCE. YOUR APPLICATION WILL NOT BE CONSIDERED.**_ · The Sofa Shop is a Recliner & Cinema Sofa retailer based in Dewsbury, West Yo ...
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Customer Service
6 days ago
Search Consultancy Leeds, United KingdomCustomer Service Advisor · 22nd November Start Date · £10.76p/h Weekly Pay · 3 Months Temp2Perm · Leeds City Centre · Are you passionate about providing world class customer service? Do you have an interest in the Financial Services industry? Want to keep you weekends free? · We ...
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Customer Service
1 week ago
Search Consultancy Leeds, United KingdomCustomer Service Advisor | Leeds City Centre · £10.76 per hour - weekly pay · No Weekends or Evenings · Start Date: Monday 30th January 2023 · Do you have customer service experience in retail, hospitality or a call centre? Are you looking to take the next step in your career? Th ...
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Customer Service
1 week ago
Search Consultancy Leeds, United KingdomCustomer Service Advisor in Leeds · £11.50/hr Paid Weekly · No Weekends or Evenings · Free Parking On Site · Do you want to join a nationwide manufacturing business in their office on the outskirts of Leeds? Are you a great communicator, with some customer service experience? · I ...
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Customer Service
1 week ago
Search Consultancy Leeds, United KingdomCustomer Service Advisor in South Leeds · Temp-to-Perm · £10/hr - Paid Weekly · 4 Days On, 4 Days Off · Are you an empathetic individual who wants to make a difference? · We are looking for Customer Service Advisors to join a growing dispatch service, providing support to vulnera ...
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Customer Service
1 week ago
Magna Group Holdings Limited Leeds, United KingdomMagna Group Limited are a privately-owned company, providing accounting and payroll services to the UK logistics and contracting sectors. Due to business growth, we are looking to recruit a Customer Service & Payroll Administrator, to join our head office in Leeds, City Centre. · ...
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Customer Service
1 week ago
Pemsa UK Limited Leeds, United KingdomJob Summary: · We are seeking a Customer Service and Support Team member to join our small office team. · Responsibilities include: · - Inputting & processing customer orders & quotations onto a computer system using Sage · - Dealing with customers enquiries/queries on the teleph ...
Customer Service - Morley, West Yorkshire, United Kingdom - Granton Associates
Description
MUST HAVE NEW HOMES / HOUSING EXPERIENCETo be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained.
Working closely with the Customer Service Manager to collate management information and data for analysis.Monitor own email inbox and the customer service departments email inbox.