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    Technology Service Analyst - Nottingham, United Kingdom - risual Limited

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    Description
    From an office in Derby to locations nationwide.

    As SOC Analyst you will be helping customers effectively respond to and manage cybers security incidents, ranging from compromise assessments, to live incident response and digital forensics.

    The successful candidate will demonstrate a technical background, ideally experience or education in working in a SecOps environment and to react to any alerts and/or suspicious activity.

    The role can be fully remote or hybrid or those that enjoy the office environment.

    Overall, our SOC analysts are responsible for the monitoring of security incidents, classifying incidents, and acting as a trusted advisor to identify enhancements or new capabilities and technologies for identification, prevention, detection and recovery of cyber incidents.

    Highly motivated to deliver quality outcomes with the ability to remain calm under pressure.

    An excellent understanding of the ITSM system to be able to ensure the quality of the cases is to the desired standard.

    Able to evidence excellent customer service skills
    Advanced knowledge of Microsoft Operating Systems.
    Knowledge of TCP/IP Protocols, network analysis, and network/security applications.
    Knowledge/experience of one or more programme skills (Python, Ruby, RHP, C, C#, Java, Regex).
    Knowledge/experience of one or more System administration (Linux, Windows, Mac).
    Hybrid Working
    ~ Private Medical Insurance or Company Paid Health Cash Plan
    ~ Employee Assistance Program
    ~25 days holidays plus your birthday off
    ~ Option to purchase additional holiday (up to 5 days)
    ~ Company Pension Scheme
    ~ Life Assurance x 4
    ~ Employee investment with Node4 training Academy
    ~ Family savings and shopping discounts through the Node4 benefits portal.
    ~ Discounted Gym Membership
    ~ Modern facilities with open and welcoming breakout areas
    ~ Company Social events
    ~ From an office in Derby to locations nationwide. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

    Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

    From an office in Derby to locations nationwide.

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