Jobs
>
Preston

    Quality Assurance Lead - Preston, United Kingdom - Lancashire Teaching Hospitals NHS Foundation Trust

    Lancashire Teaching Hospitals NHS Foundation Trust
    Lancashire Teaching Hospitals NHS Foundation Trust Preston, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    We are looking for a highly effective, strong, proven leader to become our Quality Assurance Lead at Lancashire Teaching Hospitals. Outstanding leadership skills are imperative as you will lead our exceptional Quality Assurance Team, support the Quality Assurance Matron and ensure highly effective delivery of the STAR Quality Assurance Framework and associated safety and quality improvements.

    Working collaboratively with nursing, midwifery and allied health professional leaders and colleagues, you will have a relentless focus on high quality standards, and be responsible for ensuring that the STAR Quality Assurance Framework effectively ensures our key core standards continuously improve and improvements are sustained. You will challenge and drive accountability for improvement actions, following up on risks, actions and any learning from STAR to continuously deliver and drive standards.

    We are keen to hear from applicants with extensive leadership experience. You will demonstrate highly visible effective leadership and be a strong role model, representing the Quality Assurance Team within the divisional always safety first forums and across all clinical areas.

    Main duties of the job

    Provide timely constructive feedback and support to nursing, midwifery, and allied health professional (NMAHP) leaders and colleagues regarding the STAR quality assurance framework and key core standards. Analyze STAR data to improve the quality of care received by individuals using our services.

    Collaborate with ward and department leaders for the ongoing development of the STAR quality assurance framework to drive improvements in care. Provide advice and support regarding all elements of the quality assurance process, ensuring safety first workstreams are prioritized.

    Review STAR improvement actions to ensure these are effective and completed. Ensure the quality assurance framework is up to date, relevant, and responsive to relevant legislation, policy, and CQC regulations.

    Provide support and guidance to wards and departments that require additional support. Promote best practice throughout the Trust by role modeling and enabling NMAHP colleagues and others to fulfill their defined roles and responsibilities.

    Work closely with NMAHP leaders and educators to continually improve services for patients. Demonstrate high levels of performance and conduct at all times, setting clear expectations for others to do the same.

    Demonstrate compassionate leadership skills to support staff by communicating highly sensitive, contentious, and complex information.

    About us

    We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to million people across Lancashire & Cumbria.

    Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

    You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

    You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

    Job description

    Job responsibilities

  • Lead and co-ordinate the STAR Quality Assurance Framework, demonstrating drive and a relentless focus on high quality care standards
  • Demonstrate strong, highly effective leadership, leading the Quality Assurance Team and supporting the Quality Assurance Matron.
  • Respond to the demands of the role including dealing with conflict, challenging practice to meet standards of safety and quality and demonstrate highly effective negotiation skills
  • Provide timely constructive feedback and support to nursing, midwifery and allied health professional (NMAHP) leaders and colleagues regarding the STAR quality assurance framework and key core standards
  • Demonstrate tenacious drive and attention to detail, robustly follow up on improvement actions and drive progress in any emerging or ongoing themes for improvement.
  • Analyse STAR data to produce high standards of reports to improve the quality of care received by individuals using our services.
  • Collaborate with ward and department leaders for the ongoing development of the STAR quality assurance framework to drive improvements in care.
  • Develop effective and collaborative working with all colleagues including Governors and external partners.
  • Demonstrate a range of effective leadership approaches from collaborative to more directive, in response to any changing demands of the role.
  • Engage and work collaboratively with all teams, colleagues and NMAHP leaders.
  • Lead in the review of quality assurance processes.
  • To provide support and advice regarding all elements of quality assurance and always safety first workstreams.
  • Review STAR improvement actions to ensure these are effective and completed
  • Ensure the quality assurance framework is up to date, relevant and responsive to relevant legislation, policy and CQC regulations.
  • Provide support and guidance to wards and departments who require additional support.
  • Promote best practice throughout the Trust by role modelling and enabling NMAHP colleagues and others to fulfil their defined roles and responsibilities.
  • Work closely with the NMAHP leaders and educators with regards to continually improving services for patients.
  • Demonstrates strong leadership, role modelling strong leadership behaviours with high levels of performance and conduct at all times and sets clear expectations of others to do the same
  • Lead and support the Quality Assurance Team to deliver a highly effective quality assurance framework.
  • Undertake routine audits into practice across LTHTR to ensure understanding and embedding of good practice.
  • Review of Datix incidents, complaints and compliments identifying themes and trends and triangulate information to identify across service provision and help make recommendations to improve the level of service and reduce risks.
  • Produce the monthly reports required for board and governance committees.
  • Demonstrate compassionate leadership skills to support staff by communicating highly sensitive, contentious and complex information.
  • Undertake continuous monitoring and analysis of quality standards.
  • Demonstrate proactive leadership and self-motivation towards professional development.
    • Person Specification

    Qualifications and Education

    Essential

  • Registered health or social care professional
  • Degree in health, social care or related subject
  • Evidence of a well- developed portfolio of continuous professional development.

    • Desirable

  • Masters Degree or working towards a Masters in health, social care or related subject
  • Leadership skills training

    • Knowledge and Experience

    Essential

  • Experience of ward accreditation frameworks and quality improvement
  • Experience of team leadership and team development
  • Knowledge of policies, risk assessment and evidence based interventions to improve patient experience, safety and effectiveness
  • Experience of using quality improvement techniques and methodology
  • Experience of delivering presentations and educational training sessions.
  • Knowledge of CQC standards and regulations
  • Knowledge of Clinical Governance and the relevance to practice

    • Desirable

  • Experience in an acute hospital setting or relevant setting
  • Demonstrable data collection, analysis and evaluation skills
  • Working with a range of professionals across differing organisations and boundaries
  • Awareness of recent developments within acute hospital practice
  • Evidence of leading others in change management
  • Sapphire Utility Solutions

    Quality Assurance and Compliance Lead

    1 week ago

    Sapphire Utility Solutions Preston, United Kingdom

    **Sapphire Utility Solutions are a leading provider of award-winning services to the clean water, wastewater, gas, digital networks and highways sector. Established in 2013, we have quickly gone from strength to strength and continue to grow.** · **About the role**: · **We are ac ...

  • Cegedim Group

    Lead Quality Assurance

    2 days ago

    Cegedim Group Leyland, United Kingdom

    Contrat permanent · - Temps plein · - De 5 à 10 ans d'expérience · - Aucun niveau d'étude exigé · - Informatique / Systèmes d'information · Lead our small UK QA team, part of a global test team · **Mission**: · We are Cegedim e-business, one of the leading UK providers in supply ...

  • Sapphire Utility Solutions

    Experienced Quality Assurance and Compliance Lead

    2 days ago

    Sapphire Utility Solutions Preston, United Kingdom

    **Sapphire Utility Solutions are a leading provider of award-winning services to the clean water, wastewater, gas, digital networks and highways sector. Established in 2013, we have quickly gone from strength to strength and continue to grow.** · **About the role**: · **We are ac ...

  • Ministry of Defence

    Security Risk and Assurance Lead

    5 days ago

    Ministry of Defence Lancashire, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £41,000**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - MOD - Strategic Command**Type of role**: · - Administration / Corporate Support · - Risk Management · - Security**Workin ...

  • Star Academies

    Complaints Assurance Lead

    8 minutes ago

    Star Academies Blackburn, United Kingdom

    Do you want to join a team that provides outstanding leadership, strategic direction and support to some of the best schools in the country? Do you want to play your part in delivering outstanding learning and teaching to young people in disadvantaged communities? If so, joining ...

  • Workforce Recruitment

    Quality Assurance Lead

    1 week ago

    Workforce Recruitment Darwen, United Kingdom

    Our client, a leading aerospace company are looking for a Quality Assurance Lead to join their team. · The main function of the role is to support the business in all areas relating to Quality Assurance management. · You will also have direct communication and interaction with se ...

  • Daniel-Scott Recruitment

    Quality Assurance Lead

    3 days ago

    Daniel-Scott Recruitment Blackburn, United Kingdom

    Our client is a major player in the metals industry. · They are now looking to recruit a Snr Quality Assurance Lead/Manager to work alongside other senior managers in the business. · **THE ROLE**: · - Responsible for the Quality assurance management system and continuous improvem ...

  • Marketplace Technical

    Quality Assurance Lead

    1 week ago

    Marketplace Technical Runcorn, United Kingdom

    Leading international Pharmaceutical Manufacturer seeks an experienced Quality Assurance Lead. · About the role: · Skills and experience: · - Previous experience leading a Quality Assurance function, within a pharmaceutical sterile manufacturing site · - Demonstrated leadership, ...

  • AQA

    Audit & Assurance Lead

    2 days ago

    AQA Manchester, United Kingdom Full time

    Audit & Assurance Lead · Permanent · Manchester - £48,000-£58,000 + Excellent Benefits · Hybrid · Purpose: · This role will play an important part in the achievement of AQA's objective 'to be effective at all times'. We adopt best practices in our processes and with our people ...

  • AQA and AQA Affiliates

    Audit & Assurance Lead

    1 week ago

    AQA and AQA Affiliates Manchester, United Kingdom

    **At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.** · **Audit & Assurance Lead** · **P ...

  • Homes England

    Digital Assurance Lead

    3 days ago

    Homes England Liverpool, United Kingdom

    **Digital Assurance Lead**: · Closing Date - 9/4/2024 · Interviews will be held week commencing 15/4/2024 · **A bit about the role...**: · As the Digital Assurance Lead, you will contribute to this mission by ensuring Digital services are designed, built and continuously develope ...

  • Magenta Living

    Risk and Assurance Lead

    1 week ago

    Magenta Living Birkenhead, United Kingdom

    **About The Role**: · A fantastic opportunity has arisen for an experienced, qualified and enthusiastic Risk & Assurance Lead to join our Risk and Assurance Team. · This role is on a permanent basis working 37 hours per week. The role will be a mix of home and office working. How ...

  • NatWest Group

    Assurance & Insights Lead

    21 hours ago

    NatWest Group Manchester, United Kingdom

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. · This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom ...

  • Patient Claim Line

    Quality Assurance Lead

    21 hours ago

    Patient Claim Line Manchester, United Kingdom

    **The Role** · **Responsibilities** · - To complete accurate call assessments ensuring a consistent and fair approach to the scoring is made. · - To work closely with the Blume Quality Assurance Manager to streamline QA processes across the brands. · - Helping feed into and maint ...

  • TRP Recruitment

    Quality Assurance Lead

    6 days ago

    TRP Recruitment Manchester, United Kingdom Full time

    A rare opportunity has become available for a an individula to lead the Quality Assurance for my client , a high fashion led manufacturing company supplying to several large e- tailers & retailer. They are now looking to appoint a dynamic experienced Head of Quality Assurance to ...

  • Lancashire Teaching Hospitals

    Quality Assurance Lead

    1 week ago

    Lancashire Teaching Hospitals Preston, United Kingdom Fixed term: 12 months

    Job overview · We want all our young patients and their families to have a positive experience whilst at our Trust and are looking for some very special staff to join our team. Superpowers include ability to prioritise, resilience, communication, working as part of a team and in ...

  • Monument Re

    Quality Assurance Test Lead

    1 day ago

    Monument Re Isle of Man, United Kingdom

    **About the role**: · **Responsibilities**: · - To deliver initial estimates of the testing effort needed for new developments and functional enhancements · - Participate in daily stand up meetings, defect triage calls · - Work with third party suppliers on defect management and ...

  • The First Step

    Personal Assistant and Quality Assurance Lead

    5 days ago

    The First Step Liverpool, United Kingdom

    **Personal Assistant and Quality Assurance Lead** · **Location**:Knowsley, Merseyside · **Responsible to**: CEO · **Responsible for**:N/A · **Salary**:£ £23, % pension contribution. · **Hours**:30 hours per week · **Job Purpose**: · A diligent individual, the post holder will sup ...

  • Starling Bank

    Edd Quality Assurance Team Lead

    3 days ago

    Starling Bank Manchester, United Kingdom

    The EDD Quality Assurance Team Lead's responsibilities include: · - Lead a Financial Crime Quality Assurance team in the day to day delivery of quality assurance across CDD/EDD (Customer due diligence/Enhanced due diligence) · - Create weekly operating plans for the Financial Cri ...

  • Russell Taylor Group Ltd

    QA/ Quality Assurance Lead, Pharmaceuticals

    1 week ago

    Russell Taylor Group Ltd Bolton, United Kingdom Full time

    QA/ Quality Assurance Lead, Pharmaceuticals · Location: Bolton/ North Manchester area · Type: Permanent · Salary: £30,000 - £33,000 depending on experience · Hours: Days (Monday - Friday),varied pattern depending on business needs; between 9am-7pm · Additional: Annual performa ...