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Advisor Success manager
Found in: SonicJobs Direct Apply UK - 1 day ago
C&M Travel Recruitment London, United Kingdom Full timeAdvisor success manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below. · Advisor success mangers duties · -Manage 10 ...
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Blue Optima Verified Company London, United Kingdom Full time £30,000 - £80,000 per yearBlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineering. · Our technology is used by some o ...
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Manager - Customer Success
Found in: Appcast UK C C2 - 4 days ago
Relay Technologies London, United Kingdom Full timeCompany mission · In the future, almost everything we consume will simply materialise on our doorsteps – what we call "e-commerce" today will simply be "commerce" tomorrow. But if we continue on today's trajectory, the growth of e-commerce risks damaging the environment, alienati ...
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Customer Success Manager
Found in: Appcast UK C C2 - 4 days ago
createselect London, United KingdomWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. · Based in West London, our client is driven by the core belief that getting products in front of online buyers acr ...
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Partner Success Manager
Found in: Appcast UK C C2 - 3 days ago
Wander Greater London, United KingdomThe role: Partner Success Manager - Airline industry · Where: Central London (hybrid) · Experience: Experience working for airlines - preferably with Alliances, revenue management or online sales · Salary: upto £80k and dependent on experience. · An exciting opportunity has aris ...
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Client Success Manager
Found in: Ziprecruiter UK C2 - 10 hours ago
Pivotal London London, United KingdomJob Description · Client Success Manager – German Speaking · Up to £75,000, % OTE · Location – Central London and 4 days per week in the office. · Our client are an innovative audio and gaming AdTech business that continues to scale globally, and they're looking for a German spea ...
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Customer Success Manager
Found in: Appcast UK C C2 - 1 day ago
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses London, United KingdomThe Company:VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planetNow officially recognised as a global player with expansion into the US market.A company with a mission To support career & growth opportunities for under-re ...
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Customer Success Manager
Found in: Appcast UK C C2 - 1 day ago
Lorien Greater London, United KingdomCustomer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up · If you would be open to relocation, this will be based in the West Midlands · Pre IPO Unicorn SaaS Scale Up · Leadership role · £80K Base + 25% Bonus (OTE = £100K+) · Equity options · Onsite parking + E ...
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Customer Success Manager
Found in: Appcast UK C C2 - 4 hours ago
Sauced. London, United KingdomOur Client · Our client is a small yet well-established FinTech who have created a suite of B2B payment solutions. They are looking to hire a Customer Success Manager to join their scaling team, who will be responsible for managing and growing a portfolio of high-value accounts w ...
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Customer Success Manager
Found in: Appcast UK C C2 - 4 hours ago
Dext London, United KingdomWho We Are, What We Do And Why · We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 mi ...
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Customer Success Manager
Found in: Appcast UK C C2 - 5 days ago
J&C Associates Ltd United KingdomJob Title: Solution Customer Success Manager · Location: Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · The role: · Client's Expert CSM team is looking f ...
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Customer Success Manager
Found in: Ziprecruiter UK C2 - 10 hours ago
RedTech Recruitment London, United KingdomJob Description · Customer Success Manager – Graduate Considered · A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal ti ...
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Customer Success Manager
Found in: Ziprecruiter UK C2 - 10 hours ago
Dext London, United KingdomJob Description · Who We Are, What We Do And Why · We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are tr ...
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Customer Success Manager
Found in: Appcast UK C C2 - 3 days ago
Trace Solutions Ltd London, United KingdomTrace Solutions pride themselves on having absurdly happy customers, and our Customer Success Managers play a pivotal role in maintaining those high levels of customer satisfaction. · They foster strong client relationships, ensuring customer satisfaction and driving the financia ...
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Customer Success Manager
Found in: Appcast UK C C2 - 5 days ago
Media Contacts Ltd London, United KingdomThis is an opportunity to join a well established financial media business specialising in aviation at their busy central London office. · They are dedicated to enhancing transparency and accountability as the industry transitions towards sustainable aviation. With a strong pres ...
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Customer Success Manager
Found in: Appcast UK C C2 - 5 days ago
AI71 England, United KingdomAbout the job · Job Title: Customer Success Associate · Company: AI71 · Location: Abu Dhabi, United Arab Emirates · The team: · AI71, a pioneering AI company launched by Abu Dhabi's Advanced Technology Research Council (ATRC) and VentureOne, stands as a pivotal movement in the re ...
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Customer Success Manager
Found in: Ziprecruiter UK C2 - 10 hours ago
BoardOutlook London, United KingdomJob Description · BoardOutlook is hiring a Customer Success Manager to help us increase the impact of our board software platform across the largest companies in the UK and Europe. · Below we've included more detail on: · Why you want to work for BoardOutlook · About the role (an ...
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Customer Success Manager
Found in: Ziprecruiter UK C2 - 10 hours ago
Addition+ London, United KingdomJob Description · We are currently recruiting for one of our trusted clients for the role of a Customer Success Manager. Join a technology enterprise based in the UK, revolutionising the global product sector. Our client's cutting-edge technology is harnessed by numerous top-tier ...
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Client Success Manager
Found in: Ziprecruiter UK C2 - 10 hours ago
TriloDocs London, United KingdomJob Description · TriloDocs is an AI tool that generates an initial draft of a Clinical Study Report that accurately reflects the source material (protocol, statistical analysis plan, data tables and figures). The tool not only creates formatted tables and figures but also meanin ...
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Customer Success Manager
Found in: Appcast UK C C2 - 1 day ago
Mindbeat Greater London, United KingdomClient Success Manager · Who we are: · Our passion is to help build stronger leaders, thriving teams and ultimately better business. To do this, we bring together world class coaches with a high impact, digital learning platform so that people can access personalised coaching and ...
Customer Success Manager - London, United Kingdom - Smarsh Inc.
Description
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications.Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.
Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.
5000 list of fastest-growing American companies since 2008.As part of our Enterprise customer success team, you will be delivering customer success to our mid-market enterprise accounts and working with Fortune 500 caliber clients across the world.
This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives.
Know your accounts and their organization structure. Establish and maintain executive relationships for your accounts.Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan.
Drive and track customer adoption of Smarsh products and services.Proactively identify At Risk Clients and define escalation and remediation plans. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts.
Track activities in CRM tools and accurately log outcomes of customer discussions.
BA/BS degree in business/technology or comparable experience and 3+ years' experience in customer success.
~ Skilled at matrix management and using leadership skills to achieve goals.
~ Knowledge of working in tools like Salesforce, Gainsight and Jira.
We use the latest in AI/ML technology to help our customers break new ground at scale.
We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success.