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    Advisor Success manager - London, United Kingdom - C&M Travel Recruitment

    C&M Travel Recruitment
    C&M Travel Recruitment London, United Kingdom

    1 hour ago

    Default job background
    Full time Legal
    Description

    Advisor success manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below.


    Advisor success mangers duties

    • Manage 100 ICs by being their day to day contact for questions and issues via phone, emails and in person meetings
    • Develop personal, solid, consultative with each Independent consultant
    • Regular catch ups to to review their portfolio, Technology, travel tool and professional development,
    • Act as trusted mentor/Coach
    • Proactively monitor revenue activity
    • Problem solve any issues the ICs may have in regards to ticketing, cancellation, hotel issues, internal IT problems, customer service issues etc

    Advisor success managers skills required
    -    Strong background in the travel industry ideally in a similar role or within operations, reservations management or account management

    -Extensive experience within tour operations

    • Experience in customer complaint handling
    • Skilled communicator
    • Proven problem solver
    • Working knowledge of a GDS

    Advisor success managers additional information

    • Ideally 1/2 days per week in London but they are flexible on this for the right candidate
    • Great benefits including 25 days annual leaving plus bank holidays, pension, Bupa, up to a 5% bonus, life assurance, perkbox,
    If you are interested in the above role please apply online or send your cv to quoting DT58866


    Don't keep a good thing to yourself
    We grow our business through referrals, so please don't keep us to yourself.

    If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.

    Many thanks.

    C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit
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