Jobs
>
London

    Customer Success Manager - London, United Kingdom - Lorien

    Lorien
    Lorien London, United Kingdom

    1 week ago

    Default job background
    Human Resources
    Description

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up

    If you would be open to relocation, this will be based in the West Midlands

    Pre IPO Unicorn SaaS Scale Up

    Leadership role

    £80K Base + 25% Bonus (OTE = £100K+)

    Equity options

    Onsite parking + Electronic vehicle scheme

    The Company

    You will be joining an established Software business that has just kicked off a major growth phase after recent funding. Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market.

    Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration, and a huge focus on career progression.

    The Position

    As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings.

    Responsible for managing a small team of Implementation Analysts (also German speaking), where you will be involved in early phases of the customer onboarding process and completing feature implementation projects.

    Managing a portfolio of customers ranging from Mid-Market to Enterprise.

    Tasked with driving opportunity for expansion and growth within your existing customers, highlighting opportunities for the wider sales division.

    Required Skills and Experience

    • 3+ years' experience of Customer Success experience, working within the SaaS industry.
    • Strong German speaking proficiency.
    • Strong track record of metrics - health score, retention, and expansion.
    • Previous experience managing a team (this can be outside CS)
    • Strong customer engagement skills, building rapport and effective communication, providing first class service delivery to all customers.

    Please don't miss out on this great opportunity - Apply today with your most up to date CV. If this role isn't quite what you are after but know someone who may be relevant, we offer a referral scheme for any successful recommendations.

  • Aspire

    Client Success Manager

    5 days ago

    Aspire London, United Kingdom

    Are you are an experienced quantitative Research Manager looking for a change? Excited by the prospect of informing brand decisions for clients such as Coca-Cola & Rimmel London? As Client Success Manager for this modern research & insights company you willhave opportunities to i ...

  • C&M Travel Recruitment

    Advisor Success manager

    1 week ago

    C&M Travel Recruitment London, United Kingdom Full time

    Advisor success manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below. · Advisor success mangers duties · -Manage 10 ...

  • Edbury Daley

    Customer Success Manager

    4 days ago

    Edbury Daley London, United Kingdom

    Our client is a global leader in Hospitality focused P2P software and they are looking to hire an outgoing and personable individual who can work with key clients to help them get the best out of their systems to improve their purchasing effectiveness. Someonewho understands cust ...

  • Pareto

    Client Success Manager

    5 days ago

    Pareto London, United Kingdom

    Pareto is the UK's largest and most successful graduate assessment, placement and training organisation. Market leaders in our field, we've pioneered an innovative approach and a unique philosophy toward sales recruitment, training and development. · We pride ourselves on going f ...

  • Navis

    Customer Success Manager

    1 week ago

    Navis London, United Kingdom

    **Customer Success Manager** · **Whats in it for you?** · - 25 days annual leave · - Health Plan · - Life Assurance · - Flexible and Hybrid working · **Experience required**: · - Proven work experience as a Customer Success Manager or similar role · - Technical skills required, a ...

  • Round Pegs Recruitment

    Client Success Manager

    6 days ago

    Round Pegs Recruitment London, United Kingdom

    A fintech business that services the investment and wealth management industry is seeking a CRM/CSM to join their growing team. · The Client Success Manager will interface directly with manager research teams to get them started and continue to request and review fund due diligen ...

  • Muso

    Customer Success Manager

    12 hours ago

    Muso London, United Kingdom

    Do you have at least 3 years experience working as a Customer Success Manager (CSM) in a SaaS company? · Would you like to work with a company that provides the most complete and trusted view of global piracy, media consumption and demand?If so read on. · Here at MUSO we are look ...

  • Corporate Recruitment Solutions

    Customer Success Manager

    6 days ago

    Corporate Recruitment Solutions London, United Kingdom

    Hybrid working, Central London twice a week · **About the Customer Success Manager** · My client is a leading provider of Loyalty integration schemes. Being originally based in the US and seeing excellent growth over the UK Market in the last 10 years they are market leaders with ...

  • RecruitmentRevolution

    Remote Customer Success Manager

    1 week ago

    RecruitmentRevolution London, United Kingdom

    As a fast-growing SaaS company our customers are key to us, and we have some great names and advocates. We also have a culture whereby everyone's ideas are valuable and will be acted on if in the best interests of our people & customers. · We are looking for a superstar to become ...

  • Euro London

    French Customer Success Manager

    6 days ago

    Euro London London, United Kingdom

    Do you speak French and are interested in a job in customer success in the charity sector? · I'm currently recruiting on behalf of a fundraising platform in the charity sector, who are looking for a French-speaking Customer Success Manager to work on a fully remote basis, with th ...

  • Euro London

    German Customer Success Manager

    5 days ago

    Euro London London, United Kingdom

    Do you speak German and have an interest in working for one of the fastest growing technology companies within the SaaS space? Then look no further as this is an amazing opportunity that is not to be missed · Joining this established SaaS company as a Customer Success Manager, yo ...

  • Sphere Digital Recruitment

    German Client Success Manager

    5 days ago

    Sphere Digital Recruitment London, United Kingdom

    **German Client Success Manager - Digital Marketing SaaS Platform** · **£40,000 - £45,000 plus 10% Bonus** · **London/Hybrid** · **The Company** · My client is one of the worlds leading eCommerce software solutions provider in the SaaS space. They work with brands and retailers t ...

  • Sphere Digital Recruitment

    German Speaking Customer Success Manager

    12 hours ago

    Sphere Digital Recruitment London, United Kingdom

    **Customer Success Manager - Product Sampling SaaS Platform - Up to £45,000 - Hybrid/London** · **The Company** · This is a great opportunity to be part of one of the UKs fastest growing technology companies within the Martech space. Founded 10 years ago, my client are a product ...

  • Career Moves Group

    Chrome Enterprise Customer Success Manager

    4 days ago

    Career Moves Group London, United Kingdom

    **Chrome Enterprise Customer Success Manager** · **Location**:London (Hybrid) · **Length**:February 2023 for 11.5 months · **Rate**:£35.58 p/h · **Hours**:9am - 6pm · - Organize and manage the activities that lead to the outcomes of a project, what, who, when, and how. · - Adjust ...

  • Oxygen People

    Sponsorship Sales Manager-b2b Successful

    5 days ago

    Oxygen People London, United Kingdom

    **Successful International Business** · **Sponsorship Sales Manager B2B** · We are devoted to creating and executing content driven B2B conferences for senior executives globally. We are an entrepreneurial business and a market leader in the conference field and have offices in N ...

  • eFinancialCareers

    Investor Relations Manager, Successful Mid-market

    1 week ago

    eFinancialCareers London, United Kingdom

    NEW JOB · **Reference · **12014 · **About our client** · We are looking for an experienced Investor Relations Manager to join one of Europe's fastest growing private equity growth funds. Our client is a leading growth and buy-out investor with an outstanding track record and a be ...

  • Netpeak Software

    Customer Success Manager Remote

    4 days ago

    Netpeak Software United Kingdom

    Ringostat наразі у пошуках Customer Success Manager , котрий допоможе нашим клієнтам у використанні сервісу :) · Ця посада технічна, та підійде, якщо в тебе вже є певні знання та ти шукаєш технічну роль в IT-компанії для подальшого розвитку та зросту. · Останні 1,5 року ми щоква ...

  • Airtable

    Strategic Customer Success Manager, EMEA

    4 days ago

    Airtable London, United Kingdom

    Ce poste est basé à Londres et nécessitera votre présence au bureau 3 jours par semaine. · Nous vous prions de bien vouloir soumettre toutes les candidatures en anglais. · Chez Airtable, nous sommes passionnés par la création de logiciels accessibles à tous et l'autonomisation de ...

  • Blue Optima

    Senior Client Success Manager - Spanish Speaker

    2 weeks ago

    Blue Optima Verified Company London, United Kingdom Full time £30,000 - £80,000 per year

    BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineering. · Our technology is used by some o ...

  • Henley Executive Ltd

    Customer Success Manager

    5 days ago

    Henley Executive Ltd Twickenham, United Kingdom

    **Customer Success Manager** · **Twickenham** · **£35,000 - £38,000, OTE £60,000+** · We have an opportunity for aCustomer Success Managerto join a rapidly developingTechnology business nearTwickenham and become a valuable part of the Customer Success team. · Based in their offic ...