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    Customer Support Engineer - United Kingdom - Page Group

    Page Group
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    Description

    This role as a Customer Support Engineer offers an exciting opportunity to provide technical support within the industrial/manufacturing sector in Newport. The ideal candidate should be skilled in problem-solving, customer service, and have an excellent understanding of engineering principles.

    Client Details

    Our client is a prominent player in the industrial/manufacturing industry, boasting a sizeable workforce dedicated to delivering top-notch engineering solutions. They are renowned for their commitment to innovation, quality, and customer satisfaction. Based in Cwmbran and Newport, they provide an engaging and supportive work environment.

    Description

    • Provide exceptional technical support to customers
    • Troubleshoot and resolve customer issues effectively
    • Collaborate with the engineering team to improve product design
    • Maintain up-to-date knowledge of industry trends and advancements
    • Assist in the development of technical manuals and guidelines
    • Ensure customer satisfaction and build strong customer relationships
    • Contribute to team goals and support colleagues
    • Adhere to safety and quality standards

    Profile

    A successful Customer Support Engineer should have:

    • Experienced user of Catia V5 - Desirable
    • Experienced user of Catia V4 - Desirable
    • Mechanical or Electrical Engineering qualification - Desirable
    • Ability to solve technical engineering issues 'on' and 'off' site - Essential
    • Good understanding of manufacturing processes, techniques and design for manufacture and assembly - Essential
    • Full UK driving licence and valid passport essential as travel will be required - Essential
    • Ability and flexibility to travel nationally and internationally (when required) - Essential
    • Working knowledge of SSGB seating products - Essential
    • Experience of Engineering data requirements - Essential
    • Understanding and awareness of aircraft interior certification - Essential
    • User of Baan - Desirable

    Job Offer

    • A competitive salary in the range of GBP34,000-GBP38,000 per year
    • A supportive and engaging work environment
    • Opportunities for professional growth within the industrial/manufacturing industry

    If you're a customer-focused individual with a flair for engineering, we encourage you to apply for the Customer Support Engineer role.

    #J-18808-Ljbffr

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