- Are you ready to launch a winning career?
- Review (evaluate and prioritize), coordinate, and monitor Operations-led CI initiatives
- POC for internal People Services Operations CI & Performance Dashboards/Reports
- Conduct CI Events such as Kaizen, Tools, and Methodologies workshops introducing CI to Operations to help improve internal CI management and influence an improvement mindset
- Collaborate with People Services Operations Leaders, Global Compliance, and Training & Quality to mitigate outstanding risks/challenges
- Lead Internal Controls Audit (for Operations) by establishing control parameters and scheduling routine audit activities
- Collaborate with Training & Quality (TQ) Specialist/s to ensure that the TQ strategies are aligned with the CI initiatives in place and are synced in schedule
- Create and manage required system related documentation for People Services Operations' archival reference
- Transform high level system test scripts to Operations specific scripts enabling the Testers to run assigned UAT items effectively while ensuring coverage of all possible scenarios and required test paths
- The OSS may be required to undertake other duties and responsibilities as requested by the People Operations Support Manager
- At least 2 years of solid HR Shared Service Experience
- Passionate about Continuous Improvement, operations framework implementation, and service performance monitoring
- Excellent attention to details and communication skills (verbal and written)
- Highly analytical and confident in Reports Management
- Experience in conducting impact assessment
- Demonstrate the ability to effectively assess and resolve complex issues and problems
- Strong problem-solving and decision-making abilities
- Adept in Root Cause Analysis, Escalation management & investigation, internal control audits (or equivalent)
- Knowledge in Project Management Basics
- Experience in System Testing (UAT), Training Facilitation, and Process Documentation
- Can confidently represent the team in cross functional & global environment
- High proficiency in Microsoft Tools such as Excel (including Macro creation), Word, and Powerpoint (and online equivalent)
- Dashboard creation and maintenance
- CI coordination and communication
- Familiarity with HR Tools such as ServiceNow and Oracle
- Private medical insurance
- Pension scheme – Defined contribution with company matching up to 6%
- Life assurance
- Annual holiday – 25 days, plus local public holidays (normally 8)
- Additional 'It's Your Game' day off
- Entain & Enhance days – 2 paid days off to focus on your professional or personal development
- Hybrid working – 2+ days in the office
- Free eye test
- Cycle to work scheme
- Sharesave scheme
- Free mortgage advice
- Free financial wellbeing checkup
- Paid subscription to the mental wellbeing app
- Amazing Christmas and Summer parties
-
Support Specialist
2 weeks ago
2Fawcett Recruitment Nottingham, United KingdomRole: Support Specialist · **Salary**: £25668 FTE · Location: Nottingham · Type: FTC until March 2024 · **Overview** · 2fawcett are recruiting for a Support Specialist to join our client in Nottingham on a fixed term contract until March 2024. As a Support Specialist you will off ...
-
IT Support Specialist
3 weeks ago
Distinct Recruitment Nottingham, United KingdomThis role is working for a rapidly growing business within a vibrant and exciting environment. They believe in providing the perfect opportunity for career development and personal growth, helping you grow as an IT specialist. · As an IT Support Specialist, you'll be the first po ...
-
IT Support Specialist
6 days ago
Baxter Freight Nottingham, United Kingdom**Job Title**: IT Support Specialist · **Location**: Nottingham · **Salary**: Competitive - Dependant on Experience · **Job type**: Full time - Permanent. · **About Baxter**: · Baxter Freight is one of the UK's fastest growing Freight Forwarders, already reaching £37million turno ...
-
Product Support Specialist
3 weeks ago
SF Group Nottingham, United KingdomWith a rich pedigree of using IoT, connected technology to improve commercial connectivity in the workplace this Product Support Specialist will act as the first point of contact for clients becoming a product expert that can assist with technical support, installation and utilis ...
-
Clinical Support Specialist
1 week ago
BMS Performance Ltd Nottingham, United Kingdom**Operating Room Equipment**: · - **Market leading, global organisation**: · - **Specialist surgical clinical training and education role**: · - **Midlands and South**: · - **Excellent opportunity for an ODP or theatre nurse**: · - **Genuine career development and progression opp ...
-
Specialist Customer Support
1 week ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Specialist Customer Support · **About this role** · We're recruiting now for a start date of **2nd October **so you'll need to be available to start on that day. · From time to time, our customers have trouble ...
-
Specialist Customer Support
3 weeks ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Specialist Customer Support · **About this role** · We're recruiting now for a **start date of 13th November** **so you'll need to be available to start on that day. · From time to time, our customers have tro ...
-
Specialist Customer Support
2 weeks ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Specialist Customer Support · **About this role** · From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vul ...
-
Specialist Customer Support
2 weeks ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Specialist Customer Support · **About this role** · We're recruiting now for a start date of **10th July** **so you'll need to be available to start on that day. · From time to time, our customers have trouble ...
-
Clinical Support Specialist
1 week ago
Zimmer Biomet Nottingham, United Kingdom-Requisition Number · EMEA10586 · Employment Type · Full-time · Location · Nottingham · **What Is It Like To Work at Zimmer Biomet**: · At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment ...
-
Application Support Specialist
3 weeks ago
Engage ESM Nottingham, United Kingdom**Publication Date**:Apr 5, 2023**Ref. No**:460088**Location**:Nottingham, UKM, GB, NG9 2ND**The future is our choice** · - At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the d ...
-
Customer Support Specialist
2 weeks ago
TMS (Analysis) Ltd Nottingham, United KingdomAssist customers with inquiries, concerns, and requests in a professional and timely manner · - Perform data entry tasks accurately and efficiently · - Upsell products or services to customers when appropriate · - Analyse customer needs and recommend appropriate solutions · - Mai ...
-
Specialist Customer Support
3 days ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Specialist Customer Support · **About this role** · We're recruiting now for a start date of **17**th April **so you'll need to be available to start on that day. · From time to time, our customers have troubl ...
-
Cancer Support Specialist
3 days ago
Maggie's Nottingham, United Kingdom Part timeWe are looking for an enthusiastic and highly motivated Cancer Support Specialist to join the team at our Nottingham centre on 0.6 FTE basis (22.5 hours per week). · You will have a warm empathic manner and enthusiasm and willingness to develop skills of providing cancer support ...
-
Customer Support Specialist
1 week ago
John Deere Nottingham, United KingdomWe are looking for a Customer Support Specialist - Precision Agriculture covering the UK & Irish markets. · **The Role**: · The position will deliver product training, technical, and management training to our dealer network. The role will concentrate on resolving product and per ...
-
Clinical Support Specialist
1 week ago
Calibre8 Recruitment Ltd Nottingham, United Kingdom**Clinical Support Specialist - Orthopaedics** · **Outline**: · This is fantastic opportunity for someone to work with a major brand within Orthopaedics. A highly respected company with a great range of award-winning products, looking for an enthusiastic person to join the Team. ...
-
Specialist Support Worker
1 day ago
Thistle Lodge Specialist Care Ltd Nottingham, United Kingdom**Thistle Lodge Specialist Care - Specialist Support worker** · **Salary - £ £13.20 per hour depending on experience/education** · Job Description: (Specialist) Support Worker - Enhanced Role · Job Purpose: To support the clinical team in meeting the complex needs of our service ...
-
Customer Support Specialist
3 days ago
Express Recruitment Nottingham, United KingdomExpress Recruitment are excited to be supporting a leading, global retail company who are looking for a hardworking, confident Customer Support Specialist to join their busy Nottingham based team. · **Roles & Responsibilities*** · - Assist the customer and/or Sales Team with any ...
-
Inclusion Specialist Support
1 day ago
Driver and Vehicle Standards Agency Nottingham, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £31,349**Job grade**: · - Higher Executive Officer**Contract type**: · - Permanent**Business area**: · - DVSA - HR**Type of role**: · - Human Resources**Working pattern**: · - Flexible working, Full-time, Job share, Part-time ...
-
Specialist Customer Support
3 days ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Specialist Customer Support · **About this role** · We're recruiting now for a start date of 6th March so you'll need to be available to start on that day. · From time to time, our customers have trouble makin ...
People Operations Support Specialist - Nottingham, United Kingdom - HR - HR Operations - People Services - Corporate GBR
Description
As a People Operations Support Specialist, you will be responsible for the OSS, to analyze operations processes, identify & coordinate opportunities for improvement, track initiatives, represent the team in cross functional global meetings, support system activities such as testing and training, and manage operational reports.
The OSS will serve as a Continuous Improvement Champion to our supported Operations Team.
Reporting to People Operations Support Manager. You will be part of Our People Services team strives to deliver an efficient, high-quality, customer centric People related services and Operations function. The team ensures global & local support of our People throughout their employment journey from onboarding to exit.
What you will do
Who you are
What we offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in Nottingham, you can expect to receive great benefits like:
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.
#HR # Peopleoperationssupportspecialist #peoplesupport #peopleservices #humanresources
#L1-CG1