People Operations Specialist - United Kingdom - Vable

Description

Location: Fully Remote, UK

Contract Type: Full-time, permanent, 40 hour per week Mon-Fri, subject to a 6 month probation

Interviews: Max 3 stages totalling around 4 hours

Reports to: Head of People & Operations, Sarah Power

Salary: We have benchmarked a salary in the region of £30-£35k

Why join us?

We are a profitable SaaS business servicing the needs of international law firms and government departments, mostly in the USA and UK. We're on a mission to help our clients become as efficient as possible when it comes to managing huge volumes of information - so that lawyers and business leaders can stay on top of the news that matters, and as a result make faster and better decisions.

We are growing fast, our Head of People & Ops, Sarah is busier than ever and this is where you come in. We are seeking a highly organised, proactive and People driven People Ops Specialist

We would love to hear from you if you have the criteria below:

• Ideally you will have 4 years proven work experience within HR to include onboarding, recruitment, administration and employee experience. This could be as a People Ops Specialist, HR Generalist, HR Business Partner or similar
• Recruitment experience and have coordinated on various recruitment drives. To include scheduling interviews, carrying out intro calls, preparing scoring matrices and have the skills and desire to sell Vable to candidates
• You are tech savvy , can set up a lot on your computer remotely, experience in GSuite, project management tools such as Monday, a wizz on HRIS, ATS and Slack. Our interviews are set up via zoom and require the applicant to do this effortlessly
• Excellent with administration and does not miss the small details. You will assist in contracts, employee letters and correspondence, presentations and 'All Hands' meetings
• You are creative and love innovation . You are always looking for new ways to work smarter and more efficiently
• Project management exposure and have assisted on projects previously such as Career Progression Frameworks, Values Workshops, Cultural Change or Upskilling Managers
• The ability to embrace ambiguity in a fast-paced, forward-thinking environment and have a big picture mindset as we juggle a lot within this department. All with a smile a
• Positive can do attitude and curiosity to assist in making improvements
• Confident with handling sensitive and confidential employee information , paired with strong communication with the ability to build relationships with all Vablers
• Excellent attention to detail , you don't miss the small details, are reliable and well organised
• You care , active listening and empathy is second nature. You may be the first person that an applicant meets and we want the candidate experience to be the best
• Ability to exercise discretion at all times
• A culture champion and actively looks for ways to make improvements

Nice to have:

• HR qualification, CIPD qualified and a love of all things People
• Experience gained at SaaS start-ups / scale-ups
• We don't have a dedicated IT department and you will be expected to set things up yourself
• Experience with payroll, finance and using Xero
• Worked remotely

Why this role may excite you:

• We are a globally dispersed team of Vablers - currently a team of 26 and growing - 50% in engineering and 50% across People & Operations/ Revenue
• Our CEO Matthew is based in Germany, our Head of Revenue Emily is in Atlanta (USA), our Head of People & Ops Sarah is in Northern Ireland and our Engineering Team is in the Ukraine
• As the 3rd member of the People & Ops team you will have the opportunity to make impact
• We have a great team of Vablers and our aim is to make Vable the best place to work
• We are profitable and have a proven business with an established client base
• You will get to be part of who we bring into the company and truly help shape our culture
• We are a small team and are intentional about building relationships

The day-to-day job: ‍

While the below is not an exhaustive list of your duties, it outlines the bulk of the role on a day-to-day basis.

• Support People Operations projects, such as OKR workshops, career progression frameworks, HRIS updates, implementing workflows on HR platforms and conducting data audits
• Assist the Head of People & Ops, Sarah on best practices, and regulatory changes to ensure compliance and effectiveness
• Administration of G-Suite and using it to a high standard and helping others
• Assist and maintain policies & procedures to ensure we are competitive and a great place to work
• Laying the foundations for our Vablers to do their best work
• Update and maintain HR or Operations related documentation and resources
• Maintain employee records, ensuring accuracy and compliance with HR regulations
• Act as point of contact for Vablers and candidates for any HR or Ops support services, ensuring a customer-centric right first time approach
• Assisting in recruiting, onboarding and training new staff. To include becoming a pro at workable and scheduling interviews on Zoom and GMail, managing applicants on the ATS. You will carry out intro calls and be the face of Vable for our candidates. So you need to be able to sell the company
• Automating administrative tasks and documenting key processes for training and record keeping
• Assisting in setting up and rolling out rituals company wide. You know what good looks like and how to set up rituals
• Proactively identifying opportunities for Vable to improve operations across all aspects of the business
• Managing relationships with suppliers; this may include projects on reviewing costs, reviewing contracts / InfoSec and GDPR documentation
• Assisting in implementing OKRs and assisting in offering advice and guidance, becoming a specialist for other Vablers
• Supporting various teams as required on all things People & Operations and updating and maintaining our go to Employee Handbook via Notion
• To undertake a range of admin support duties including, organising meetings, maintaining diaries and dealing with incoming/outgoing mail. Doing admin, setting up calls and carrying out repetitive tasks does not phase you and is a big part of the role
• Managing and processing employee benefits to include Private Healthcare and EAP
• Helping new joiners with their IT set up and induction training, ensuring they are set up for success at Vable
• L&D projects and ensuring our Vablers have the process in place to learn & develop
• Supporting the People function with the planning and implementation of HR engagement activities and initiatives
• Contribute to the adherence of full audit checks and control
• Ensure that GDPR/Info security activity is fully embedded within people operations and that ongoing activity is actioned in adherence with regulations
• Be an example to all and live and breathe our core values and behaviours

About you:

• You are structured and like organisation and things being in their right place. You can see the bigger picture and how one part of the organisation affects the other. When we advertise a role you are already thinking about interviews and that questions need set up and confirmed
• Have empathy and an understanding of what People are going through and genuinely care
• You are approachable and people can rely on you to follow up on requests and keep them in the loop
• You are able to deal with various stakeholders asking you for information or clarification and your attention to detail is second to none
• You are passionate and have a drive to make Vable the best that it can be
• You have an excellent work ethic, are extremely confidential and can manage time well
• You are able to work effectively within a decentralised team and have a flare for keeping the team engaged
• You have passion in what you do
• One thing that sets our Vablers apart is that they take ownership, are accountable, easy to work with and get the job done. These are non negotiable for us and our next Vabler must possess all of these behaviours and attitudes
• We are looking for a pretty awesome person. A creative People Operations pro, who will be invaluable to Sarah and the Vable team. In return you get to work for a company that cares and will help you grow

To be successful in this role, your values matter just as much as your skills. Does this sound like you?

We are Kind and Empathetic = Our behaviour and words assume the best in people

We are Always A Team = We are a globally dispersed team. We are bound together by accountability

We are Curious = A bunch from various backgrounds. We ask questions, plan things out, push the boundaries

We Take Ownership = We care deeply about the work that we do and strive for excellence. We are focused on our goals and love the details

Why work for Vable?

• We have a culture that we protect, we value the contributions each Vabler makes
• We encourage constant learning so you can keep up to date. A yearly budget of £250
• We encourage creativity and like new ideas, concentrating on the Cultural Add not fit
• We provide comprehensive healthcare cover following probation
• Get a MacBook, monitor and other required technical equipment when you join
• 33 days of paid leave a year inclusive of statutory holidays, based on where you live
• Offer an Employee Assistance Programme through Oliva
• We are well established & been around for 19 years

Why it may not be for you.

• We are a 40 hour week, Mon-Fri and have core hours
• We have various meetings per week and people are expected to attend and contribute
• Everyone has the opportunity to query, ask questions, have new ideas and we will give you our opinion. We operate on continuous feedback and recognition, this isn't for everyone
• We have set behaviours and values that every Vabler is expected to adhere

Interview Process

1. Test/Intro Call
2. 2nd Interview
3. Final Interview

Vable is an equal opportunity employer. All applicants will be considered for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin or disability