national account manager - United Kingdom - Airedale Group

Description

Company Overview: We are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end to end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK.

Job Summary : Working on our largest account, this is a key role within our Pub retail team, overseeing multiple sites for our client across East Anglia to North London. The successful candidate will have a background in the commercial catering equipment sector, demonstrating both excellent project management and client management skills. This role will have responsibility of producing proposals, and providing estimations and quotes for the customer, so experience in these areas is key.

Key Responsibilities:

• Coordinating the design, supply, and installation quotations for Commercial catering equipment.
• Arrange regular update meetings with the client and develop solid working relationships.
• Create detailed proposals and quotations for the client.
• Hold accountability for project spend, ensuring this is kept within agreed budget.
• Manage lead times, working with the wider team to ensure project milestones are achieved on time.
• Work collectively with the team to ensure both department and personal KPI's are achieved.
• Proactively identify and propose ideas that will improve internal operations and increase productivity.

Key Requirements:

• Project management experience within the Commercial Catering Sector.
• Proven success in developing key customer relationships.
• Flexible with frequent travel to customer sites.
• Comfortable working within a fast-paced business and meeting tight deadlines.
• Strong communication and ability to work as team player.
• Previous career experience within a Design/Draughtsman role, would be highly beneficial.

Location: Field Based / Hybrid (East Anglia to North London)

Benefits: Competitive Salary, Company Car and Bonus.

This is a fantastic time to be joining The Airedale Group and be part of our growth journey, with an exciting future ahead. The Group employs 650+ people across multiple locations in the UK and offers significant scope for career progression.

"The work that Airedale undertook from planning to completion was professional throughout. We are extremely pleased with the finished kitchen and the work that was completed. Their Account Manager advised, planned and updated us throughout and we found the process 'stress free'. The catering team at Sandycroft are delighted with their new kitchen and really pleased that they were able to have input into the design and needs of their service provision. We have already engaged with Airedale for future planned projects following this investment and look forward to continuing our partnership."

Business Development Manager

"We found Airedale to be wholly professional and willing to engage with us from the onset, listening to our own concerns and addressing these in a timely manner. We are very pleased with the overall project."

Head of Catering, William McIlvanney Campus

Local Council

"We were hugely impressed with the professional presentation made by Airedale, their project sales manager had clearly done his research prior to our initial meeting and had a number of detailed, thoughtful solutions to our particular challenges. All of their staff were conscientious and the complex project was delivered within the strict timescale and budget allocated."

Operations Manager

"Airedale have a great can-do attitude, are willing to help and have a great understanding of their trade and working on Heritage sites, meaning that that they are good and prompt at problem solving."

Heritage Manager

Main Contractor

"The team at Airedale provided a reassuring sense of professionalism within our development. Their holistic considered approach meant that aspects that would not necessarily fall within their remit were identified and where required resolved prior to any issue or delay arising. Their willingness to share their experience and knowledge allowed the project to be delivered to the standard which exceeded our expectation."

General Manager

Langdale Estate and Spa

"Since the restaurant has opened there has been an increase in the staff footfall, with the well designed layout coupled with the use of the latest technology keeping queues down to a minimum. The whole installation despite its complexity was relatively pain free with the communication between Airedale's Project Manager and ourselves being a key factor."

Client Project Manager

Advanced Engineering Centre

"Our new catering facilities are second to none. As a primary provider of professional chef qualifications within the South West it was imperative to have a design which enabled excellent quality teaching and training. As a catering team we are extremely pleased with the final results; with the excellent support of Airedale it has enabled us to ensure first rate delivery of teaching in a first rate environment and will no doubt continue to aspire future chefs in future years."

Hospitality and Catering Curriculum Team Leader

Petroc College, Barnstaple

"The Airedale Group were appointed because of their depth of knowledge and experience in delivering similar schemes. Their staff were very professional and on-hand to answer any queries we had whilst our Chef's have commented that it is one of the best designed kitchens they have worked in."

General Manager

Acklam Hall

"We were continually impressed with Airedale's performance on this scheme. They assisted us with value engineering options throughout the tender process; were very competitive commercially and managed the on-site works seamlessly. Further, following practical completion they have attended to the operator's queries very quickly and held themselves professionally whilst working in a live hotel environment. "

Contact us today about any commercial kitchen design, including BIM, installation or service query.

Contact our National Service Centre 24/7 365 days a year to arrange one of our 200+ Service Engineers to visit your site

If you would like to work with us, or find out more about what we can offer you, then please get in touch today

The Airedale Group, Airedale House, Battye Street, Bradford, BD4 8AG

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