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    Operations Admin Manager - London, United Kingdom - Inspiring Interns

    Inspiring Interns
    Inspiring Interns London, United Kingdom

    2 weeks ago

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    Description
    Would you like to work for a university with a mission to transform lives through education?
    This role is office based at their campus (near Oval station). The salary range is £22,197 - £24,144 plus London Weighting Allowance of £3,654 per annum.
    Our client is a university with a mission to transform education as a way of transforming lives. They offer award-winning courses and take pride in their innovative teaching strategies. The university has 5 campuses across the UK.

    The university is committed to being employment-focused, aiming to provide students from various backgrounds with the necessary academic knowledge and practical skills to excel.

    You will need to be focused on delivering high quality standards in service and will be expected to have sound knowledge of processes and procedures relating to the Campus' administration as well as a good working knowledge of the broader aims and objectives of the business.

    You will be responsible for recording, monitoring and following up of incoming requirements received in person, by phone or electronically and either deal with them or forward them on to the relevant persons.

    The post holder will further be responsible for a variety of administrative tasks appropriate to the grade including:
    scheduling, completing basic financial functions, maintaining key external relationships with University suppliers, and coordinating orders, among others.

    Flexibility to support any areas of the London Campus or the wider University in order to deliver an efficient customer focused service will be a crucial part of the role.

    Precise requirements will vary according to the needs of individual units and senior managers, but could typically include:
    Providing and maintaining an effective reception and/or helpdesk service for all clients
    Providing and maintaining an effective switchboard operation at all times
    Undertaking Event, Conference and Room Booking administration and support, including the issuing of function sheets
    Meeting and greeting contractors and internal and external customers for day to day business and functions
    Providing administrative support, car parking availability and general site information
    Setting up forms for seeking feedback and administration of feedback from conference attendees, students, staff etc.
    Undertaking day to day administration including updating access cards, mail franking and general filing
    Undertaking departmental administration including the recording of absences, leave, time in lieu, training/personal development activities, timesheets, and rota administration
    Undertaking activities relating to operating the Building Management System as well as Quantarc or equivalent
    Taking measures to ensure cleanliness and safety are maintained at all times in your working area and communal university spaces
    Adopting and sustaining a professional image, positively promoting the University at all times
    Communicating effectively and professionally in both formal and informal situations with colleagues at all levels within the University, with students and where applicable their parents/guardians/close relations
    Undertaking any other tasks which may be assigned from time to time from Senior Managers including administrative support to operations departments where needed
    Ensuring appropriate referral to senior team members of issues and incidents

    Previous experience in providing high quality administrative support
    Evidence of providing high quality customer service
    Excellent communication skills both orally and in writing
    IT literate possessing knowledge of Microsoft Office packages inc. Generous annual leave allowance including Christmas/New Year closure
    Pension scheme membership
    Discounted sports facilities, occupational health, and counselling support services
    Career and development opportunities
    Travel schemes including cycle-to-work scheme
    London weighting allowance
    #
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