- Day to day operational performance of the department
- Key is supporting and managing the team day to day.
- Adhering to agreed procedures and targets
- Working with Team Managers to establish individual targets, catch ups and appraisals
- Working with Directors in the wider business to maintain operations
- Problem solving and improving operations
- System maintenance
- Account corrections
- Understanding the reporting tool within CFP Winman Software
- Full account reconciliations
- Understanding lettings procedures as well as any rules and regulations
- Team support and training
- Team motivation
- Staff management
- Staff recruitment
- Providing support to our front offices and other back office support departments
- Dealing directly with any queries which have escalated
- Diffusing any difficult situations which may arise
- Customer focused
- Proven Client Accounting experience
- Full understanding of client account functions and its procedures
- Excellent communication
- Able to problem solve
- Works well under pressure
- Team player
- Leadership skills
- Confident
- Motivated
- Decisive
- Methodical
- ARLA Qualified
- Knowledge of CFP Winman software
- Generous reward packages with uncapped commission
- Fast track career options
- Pension contribution scheme
- Comprehensive training programme from apprenticeship to industry qualifications
- Team and social events
- Birthday day off
- Generous holiday allowance, 25 days+ (including extra days for long service)
- Paid day off to volunteer at the charity of your choice
- Wellbeing support
- Beauty and fitness discounts
- Enhanced Maternity and Paternity
- Season ticket loan
- Cycle to work scheme including Forest bikes", "datePosted" : " :20:40 UTC", "employmentType" : "FULL_TIME", "remote" : "false", "hiringOrganization" : { "@type":"Organization", "name":"Dexters Estate Agent Group" }, "jobLocation" : { "@type": "Place", "address": { "@type": "PostalAddress", "streetAddress": "203 Swan Road", "addressRegion": "Feltham", "postalCode": "TW13 6LL", "addressLocality": "England", "addressCountry": "United Kingdom of Great Britain and Northern Ireland" } } }
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Head of Client Accounts - Feltham, United Kingdom - Dexters
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