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Feltham

    Head of Client Accounts - Feltham, United Kingdom - Dexters

    Dexters
    Dexters Feltham, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Key Responsibilities:



    • Day to day operational performance of the department
    • Key is supporting and managing the team day to day.
    • Adhering to agreed procedures and targets
    • Working with Team Managers to establish individual targets, catch ups and appraisals
    • Working with Directors in the wider business to maintain operations
    • Problem solving and improving operations
    • System maintenance
    • Account corrections
    • Understanding the reporting tool within CFP Winman Software
    • Full account reconciliations
    • Understanding lettings procedures as well as any rules and regulations
    • Team support and training
    • Team motivation
    • Staff management
    • Staff recruitment
    • Providing support to our front offices and other back office support departments
    • Dealing directly with any queries which have escalated
    • Diffusing any difficult situations which may arise
    • Customer focused

    Requirements & Skills:

    • Proven Client Accounting experience
    • Full understanding of client account functions and its procedures
    • Excellent communication
    • Able to problem solve
    • Works well under pressure
    • Team player
    • Leadership skills
    • Confident
    • Motivated
    • Decisive
    • Methodical
    • ARLA Qualified
    • Knowledge of CFP Winman software

    Company Benefits

    • Generous reward packages with uncapped commission
    • Fast track career options
    • Pension contribution scheme
    • Comprehensive training programme from apprenticeship to industry qualifications
    • Team and social events
    • Birthday day off
    • Generous holiday allowance, 25 days+ (including extra days for long service)
    • Paid day off to volunteer at the charity of your choice


    • Wellbeing support

    • Beauty and fitness discounts
    • Enhanced Maternity and Paternity
    • Season ticket loan
    • Cycle to work scheme including Forest bikes", "datePosted" : " :20:40 UTC", "employmentType" : "FULL_TIME", "remote" : "false", "hiringOrganization" : { "@type":"Organization", "name":"Dexters Estate Agent Group" }, "jobLocation" : { "@type": "Place", "address": { "@type": "PostalAddress", "streetAddress": "203 Swan Road", "addressRegion": "Feltham", "postalCode": "TW13 6LL", "addressLocality": "England", "addressCountry": "United Kingdom of Great Britain and Northern Ireland" } } }


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