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Support Officer
1 week ago
CHS Group Cambridge, United Kingdom**Full Time Support Officer working at Russell Street in Cambridge** · Russell Street is home for 16 people aged between 18 and 65 years old, with a variety of support needs including learning disabilities and autistic spectrum conditions. It is located in the centre of Cambridge ...
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Support Officer
1 week ago
CHS Group Cambridge, United Kingdom**Support Officer** · An exciting opportunity has arisen to join CHS as a Support Officer in our Young Futures Support Service Team, covering several shared houses across Cambridge and South Cambs. · **What you'll do** · In this varied and interesting role, you will provide suppo ...
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Support Officer
1 week ago
CHS Group Cambridge, United Kingdom**Permanent part-time position - 25 hours per week** · An exciting opportunity has arisen to join CHS as a Support Officer in our Young Futures Support Service Team, covering several shared houses across Cambridge and South Cambs. · **What you'll do** · In this varied and interes ...
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Support Officer
6 days ago
CHS Group Cambridge, United Kingdom**Full Time Support Officer working at Russell Street in Cambridge** · Russell Street is home for 16 people aged between 18 and 65 years old, with a variety of support needs including learning disabilities and autistic spectrum conditions. It is located in the centre of Cambridge ...
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Business Support Officer
1 day ago
Cambridgeshire and Peterborough NHS Foundation Trust Cambridgeshire, United KingdomA rare and exciting opportunity has arisen for an enthusiastic and highly motivated individual to join the Corporate Governance Team in a critical role as a Business Support Officer. · As Business Support Officer you will be responsible for providing efficient, effective and time ...
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Business Support Officer
1 day ago
Cambridgeshire County Council Cambridgeshire, United KingdomAbout the role · Our Business Officer role is an important one, at the heart of the high-quality care and service we provide across Prevention and Early Intervention. We invest in our Business Officers from the moment they join us. This includes sector-leading pay, benefits and t ...
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Security Support Officer
3 days ago
Bidvest Noonan Cambridge, United Kingdom**About The Role**: · **Security Support Officer** · **Location: Cambridge, CB4** · **Pay rate: £10.42 per hour** · **Working: days, night, weekends** · A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Officers, who will work at our client's prestig ...
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Business Support Officer
1 day ago
UK Health Security Agency Cambridge, United KingdomThe Microbiology laboratory at Cambridge current provides services to Addenbrooke's, Royal Papworth, and the E&N Herts Hospitals, the surrounding district, and other NHS Laboratories. It has active research and epidemiological interests. The laboratory undergoes assessment agains ...
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Business Support Officer
1 day ago
Fox Morris Group Cambridge, United KingdomBusiness Support Officer - Cambridgeshire County Council · We are looking for a **Business Support Officer **will be based at: · Main accountabilities · BUSINESS DELIVERY · - Undertake daily activities as directed by the service · - Provide flexible cover for other service when r ...
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Business Support Officer
1 day ago
Cambridgeshire and Peterborough NHS Foundation Trust Cambridge, United KingdomA rare and exciting opportunity has arisen for an enthusiastic and highly motivated individual to join the Corporate Governance Team in a critical role as a Business Support Officer. · As Business Support Officer you will be responsible for providing efficient, effective and time ...
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Business Support Officer
3 days ago
NHS England Cambridge, United Kingdom1.0WTE post available within the HealthCare Public Health team in NHSEI, covering the East of England · Fixed term contract until 31stOctober 2023 · **Salary**: £27,055 - £32,934 · As a Business Support Officer the post holder will work as part of a dynamic team in delivering an ...
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Business Support Officer
3 days ago
Cambridgeshire and Peterborough NHS Foundation Trust Cambridge, United KingdomA rare and exciting opportunity has arisen for an enthusiastic and highly motivated individual to join the Safeguarding Team in a critical role as a Business Support Officer. · As Business Support Officer you will be responsible for providing efficient, effective and timely admin ...
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Divisional Support Officer
6 days ago
Cambridge University Press & Assessment Cambridge, United Kingdom**Salary**: £24,300 to £30,600 · Location: Cambridge & hybrid working [2 days per week in the office] · Contract: Permanent, full time [35 hours per week] · We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud ...
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Business Support Officer
1 day ago
NHS Professionals Cambridge, United KingdomJob Introduction · The Microbiology laboratory at Cambridge current provides services to Addenbrooke's, Royal Papworth, and the E&N Herts Hospitals, the surrounding district, and other NHS Laboratories. It has active research and epidemiological interests. The laboratory undergoe ...
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Scientific Support Officer
1 week ago
Cambridge University Hospitals NHS Foundation Trust Cambridge, United KingdomThe East Genomic Laboratory Hub at Cambridge University Hospitals is looking for a Scientific Support Officer to join the Solid Cancer reporting team and help with the task of ensuring patient samples progress through the Laboratory efficiently and on the correct pathway. · This ...
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Business Support Officer
3 days ago
Fine and dandi limited Cambridge, United Kingdomexperience in excel is essential · Working from home and office · To maintain and assist with the development of comprehensive contract and asset information and records in order to ensure the Asset Management team effectively deliver planned maintenance services to the Councils ...
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Pastoral Support Officer
3 days ago
Astrea Academy Trust Cambridgeshire, United Kingdom**Job details**: · Job reference · - R04035 · Date posted · - 25/10/2023 · Application closing date · - 12/11/2023 · Work address · Longsands Academy · Salary · - SCP12-SCP16 · Location · - Cambridgeshire · Contractual hours · - 37 · Basis · - Part Time · Job category · - Support ...
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Business Support Officer
3 days ago
Cambridgeshire and Peterborough NHS Foundation Trust Cambridgeshire, United KingdomA rare and exciting opportunity has arisen for an enthusiastic and highly motivated individual to join the Safeguarding Team in a critical role as a Business Support Officer. · As Business Support Officer you will be responsible for providing efficient, effective and timely admin ...
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Business Support Officer
5 days ago
UK Health Security Agency Cambridge, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £25,762 - £30,339**Job grade**: · - Executive Officer**Contract type**: · - Permanent**Type of role**: · - Science**Working pattern**: · - Full-time**Number of jobs available**: · - 1Contents · Location · About the job · **Be ...
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Research Support Officer
3 days ago
Medical Research Council Cambridge, United KingdomTo work within a programme in the laboratory of Dr Ingo Greger at the MRC LMB, Cambridge aimed at studying the molecular basis of synaptic transmission focussing on AMPA glutamate receptors. Specifically, the post holder will use a combination of molecular biology, biochemical an ...
Specialist Support Officer - Cambridge, Cambridgeshire, United Kingdom - Uptime Institute
Description
The IT Support Specialist plays a pivotal role in the seamless operation of our office environment, providing comprehensive technical assistance to staff members.
The core responsibilities of this position include addressing and resolving a wide array of hardware and software issues, ensuring minimal downtime, and maintaining optimal operational efficiency.
This individual will be tasked with the setup, configuration, and troubleshooting of desktops, laptops, peripheral devices, and software applications.The Support Specialist will also assist in the maintenance of network connectivity and security, support telecommunication systems, and help manage office-wide software updates.
Candidates for this position should possess a robust knowledge of Windows and macOS, a strong problem-solving aptitude, and excellent interpersonal skills to provide top-notch support and service.
The ability to articulate technical instructions in an accessible manner and patience in resolving user issues are crucial for success in this role.
The Specialist will also need to prioritize tasks effectively in a fast-paced office environment and may be required to provide training to staff on new hardware or software deployment.
A commitment to continuous learning to stay current with the latest technological advancements will be highly valued, as will the capacity to work both independently and collaboratively with a global IT team.
The IT Support Specialist role will work at our Bury St Edmunds and support to other UK offices (primarily the London office).
In addition, the Specialist will also help support Uptime Institute's staff worldwide.Responsibilities:
Support Microsoft's core business applications, including Outlook, Teams, Office, and OneDrive
Support for Windows and macOS operating systems.
Prepare new hardware assets (e.g., laptops, printers, etc.), and ensure they are properly maintained and tracked.
Ensure software is kept up to date.
Manager office networks, audio/visual systems, perimeter security, and other IT-related solutions
Escalate client support cases to appropriate resources, following the escalation process and procedures.
Manager helpdesk issues from inception to resolution
Maintain a work log of support tickets and maintenance tasks via Jira ServiceDesk
Remote support via Microsoft Teams or TeamViewer
Provide training for new hires as needed.
Provide on-site support for Bury and London offices.
Assist other Uptime Institute IT Support Specialists in providing global coverage.
Qualifications :
~3+ years of experience in desktop support
~ In-depth knowledge of Windows and macOS
~ Excellent understanding of Microsoft O365 suite, SharePoint, and OneDrive
~ Experience troubleshooting hardware and software issues.
~ Experience configuring and maintaining laptops and accessories.
~ Experience with Jira ticketing system or equivalent.
~ Experience with networks (WiFi, routers, firewalls, etc.)
~ Outstanding problem-solving and critical thinking skills
~ Excellent verbal and written communication skills
~ Verbal and written fluency in English
~ Able to work in a team as well as independently.
~ Ability to prioritize and work efficiently without direct supervision.
~ Experience with Salesforce a plus.