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1st Line Service Desk
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Graduate Scheme
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IT Business Analyst
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IT Business Analyst
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Business Analyst
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Technical Support Analyst - Liverpool, United Kingdom - Opus Recruitment Solutions
Description
Technical Support Analyst - 3 months - LiverpoolA client of mine based in Liverpool is looking for a Technical Support Analyst on a 3 month engagement with a possibility to extend.
Support and engage with local and wider teams to continuously improve the environment to ensure the delivery of a good customer service experience.
They are offering up to £230 per day inside ir35, you are expected to be onsite 5 days a week in Liverpool.
Key activities include Device Building and Setup, Resolving Technical Device Issues, Starter & Leavers processing and Asset Administration/Management and Reporting.
Skills & Experience:
Good understanding of best practice frameworks e.g., ITIL.
The ability to understand standards and regulations and identify how this could impact IS Technical Services.
Possesses a good knowledge of IT infrastructure (e.g., desktops, laptops etc).
Has high quality oral communication and written skills.
A good level of experience in a Technical Service or a similar role.
Proven capability to work independently whilst managing and prioritising own workload.
Reliable and flexible team player able to engage and work with other departments and functions.
The client will be looking to hire ASAP, so if you want to apply through this AD or send your CV to (url removed)