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    Legal Director - London, United Kingdom - And Zopa Limited

    And Zopa Limited
    And Zopa Limited London, United Kingdom

    4 days ago

    Default job background
    Description
    We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance.

    Our vision for a new era of banking puts people front and centre — we've built a business that empowers everyone to aim high, every day, to move finance forward.

    The right candidate will have the opportunity to progress the role quickly and take on ownership of other products at Zopa.

    You will have a broad remit, owning customer acquisition and onboarding, customer value management, customer servicing and fraud. You will work closely with the credit function to set and implement our pricing and credit strategy.
    This role is a certified person under the FCA's senior manager regime.

    You will work closely with the credit card and leadership team to set the long-term strategy for credit cards and deliver on our customer and commercial goals.

    You'll be responsible for delivery through a cross functional team of product managers, analysts, designers and engineers who develop features and products to drive better customer and commercial outcomes.

    You'll partner closely with our engineering teams to ensure our technology in credit cards evolves to support changing needs.

    You will be responsible for important third-party relationships including suppliers like credit card schemes, payment processors and card bureaux.

    You will be responsible for the risk and control framework for the credit card product.

    You will partner closely with our credit risk team to design and execute on our credit and pricing strategy.

    You will build close relationships with key stakeholders in Operations, Compliance, Brand, Legal and Finance.
    You will have direct line management responsibility for product managers within the tribe across three squads.

    You will build a strong network across the UK credit cards industry and participate in industry meetings with organisations like UK Finance.

    You're passionate about delivering customer and commercial outcomes.
    You have extensive experience working in regulated consumer credit. This should include some time spent in credit cards, current accounts or a similar consumer credit product.
    You have experience building engaging products and have been responsible for delivering features/products end to end.
    Flexible working? At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work life balance.

    Our teams work in a hybrid manner from our open-plan, riverside London Bridge office and the comfort of their own homes at a frequency that suits the team and the work they do.

    But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one.

    *Diversity Statement

    Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people.

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