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Quality Lead - Brighton, East Sussex, United Kingdom - Benefact Group plc
Description
Working hours: 35 hours per week, Monday to FridayPermanent
Brighton (Hybrid 2 days per week)
Ansvar , who are proudly part of Benefact Group , are looking for a Underwriting Team Leader to join our Brighton office on a hybrid basis of 2 days per week.
The role holder will provide high level decisions and advice to enable the delivery of UW strategy, quality and performance whilst managing the day-to-day activities and performance of the support team.
Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.
Contribute to the monitoring and reviewing of systems and processes and support the implementation of initiatives to improve team capability and performance.
Set and monitor individual and team targets on an annual, weekly and daily basis to maximise team performance and meet objectivesManage team performance in line with Underwriting capability framework, supporting team members to identify and address development needs and ensuring appropriate stretch.
Ensure that appropriate risk management frameworks are embedded within the teamIdentify and resolve all escalated customer complaints in line with regulatory/company guidelines
Experience of managing a successful underwriting/customer service team within an Insurance/Financial services
Experience of effective stakeholder management within a commercial environment
Experience of analysing data and MI reporting
A competitive salary - let's discuss it
~ Flexible working
~ Competitive Group Personal Pension - up to 12% employer contribution
~ Annual Bonus scheme up to 30%
~28days annual leave plus bank holidays
~ A holiday buy and sell scheme
~ An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
Benefact Group is a unique international financial services Group made up of over 30 businesses.
We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016.
We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development.
Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected.
We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group.