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Stoke-on-Trent

    Sales Support Adviser - Stoke-on-Trent, Staffordshire, United Kingdom - Safer Hand Solutions

    Safer Hand Solutions
    Safer Hand Solutions Stoke-on-Trent, Staffordshire, United Kingdom

    2 weeks ago

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    Description

    Sales Support Advisor Permanent Up to £25,000 + Commission Stoke on Trent My client is a well-established and widely recognised global manufacturer of innovative specialist products.

    They are committed to providing exceptional products & services and building long-term relationships with their customers.

    Due to business demands and continued growth they are seeking an eager, diligent and sales-focused Sales Support Advisor to join their sales team.

    The Sales Support Advisor will be responsible for contacting quotes, leads and existing customers to follow up on inquiries, quotes, and previous interactions.

    This role requires strong communication skills, attention to detail, and the ability to prioritize tasks effectively, essentially to get the orders, close the sale and ensure the best customer experience possible.

    Follow up on sales quotations on a daily basis to ensure all orders are retained
    Answer questions, and address any concerns from the customer to ensure quality service every time
    Coordinate with the sales team to track the status of leads and provide regular updates on follow-up activities.
    Maintain accurate records of all interactions with customers and prospects in the CRM system.
    Provide feedback to the sales and marketing teams based on customer interactions to optimize messaging and sales strategies.
    Proven experience in sales, customer service, or a related field

    Strong communication skills, both verbal and written, with the ability to engage customers and build rapport over the phone and through email communication.

    Proficiency in CRM software and Microsoft Office Suite.
    Ability to question everything and find solutions in order to close the sale
    Competitive salary and performance bonus
    Opportunities for professional development and career advancement
    On site parking
    Company events and opportunity to travel overseas

    If you are ready to contribute your sales ability to a team that thrives on being the best and most innovative, I welcome your application.

    If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover.

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