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    Beauty Advisor Part Time - Dartford, United Kingdom - KIKO MILANO

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    CDI
    Description

    *NEW STORE OPENING*

    Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you'll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.

    MAIN RESPONSIBILITIES

    CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT

    • Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
    • Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
    • Satisfy Customer's needs with cross-selling products.
    • Completion of all BeKIKO dossiers, quizzes and training elements
    • Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
    • As an employee you may have the opportunity to undertake responsibilities as a 'Beauty Tutor' assisting the Store Manager in training the store team.

    PROCEDURES & POLICIES EXECUTION

    • Guarantee that store is compliant with all KIKO standards
    • Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
    • Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
    • Guarantee the constant updating on market trends.
    • Minimum 1 year of experience in a similar role – either Fashion or Beauty
    • Strong knowledge of beauty products and trends
    • Excellent communication and customer service skills
    • Ability to work in a fast-paced retail environment
    • Full Flexibility to work evenings, weekends, and holidays
    • Proven ability to meet sales targets
    • Experience in conducting product demonstrations and applying makeup
    • Knowledge of skincare routines and techniques
    • Ability to maintain a clean and organized work area


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