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IT Support Technician
2 weeks ago
Mexa Solutions LTD London, United KingdomAn opportunity to grow within an expanding IT function and to be part of the company's journey. · To grow your career quickly as they continue to expand. · IT Support Technician, with good experience of Windows Server & End User desktop support, is required for a building enginee ...
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IT Support Technician
2 weeks ago
Involved Solutions London, United Kingdom**Role**: IT Support Technician · **Rate**: £150.00 to £190.00 per day · **Duration**:12 Months · **Location**: Supporting sites around London - DRIVERS LICENCE REQUIRED · **Contract**: Inside IR35 · We are working with a growing Managed Service Provider who are looking to recrui ...
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IT Support Technician
2 weeks ago
KFS Recruitment London, United Kingdom**IT Support Technician** · **Financial Services** · **London** · We are excited to be working with an award winning specialist finance lender, who are looking for a talented and motivated IT Support Technician to join the expanding team. · You will be supporting the current syst ...
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IT Support Technician
2 weeks ago
Dawn Ellmore Employment London, United KingdomWe are working with a leading law firm in London, who are seeking an IT Support Technician to join their busy team. · **Duties will include**: · - Providing service to all users at the highest standard. · - Keeping track of tickets and keeping track of progress made on all issues ...
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IT Support Technician
4 weeks ago
eFinancialCareers London, United KingdomTEKsystems is currently engaged with a gaming company to recruit Desktop Support Analyst. · **Description**: · Reporting to the local IT Support Team Lead, you will be responsible for providing a superior level of IT support services to the employees of the company. You are techn ...
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IT Support Technician
3 weeks ago
Just IT London, United KingdomAre you looking for an exciting new role? · About the company · Our client is a global sports and entertainment firm, they are looking for a 1st Line IT Support Technician to join their Orpington team. You will be one of the first points of contact for 1st and 2nd line issues, su ...
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IT Support Technician
3 weeks ago
The City & Capital Group London, United KingdomThe City & Capital Group are currently representing a highly respected and fast growing lender of commercial property finance who have retained our services as they look to grow their in house IT division ahead of some exciting objectives. · Our client has plans to double the siz ...
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IT Support Technician
1 week ago
Real Time Consultants Limited London, United KingdomIT Support Technician - West London - Up to £38K DoE + bonus + Excellent Benefits · A hugely exciting and innovative company that are looking to revolutionise the way technology and space interact, are looking for an IT Support Technician to join their team. · You will join this ...
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IT Support Technician
1 week ago
Huntress London, United Kingdom1st Level IT Support Technician £28k - £35k · Key Responsibilities: · - Able to help desk calls and create support tickets via Jira · - To be able to provide not only desk side support but also remote · - Able to escalate tickets through to the 2nd line if required · - Place and ...
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IT Support Technician
1 week ago
PLANET RECRUITMENT SERVICES LTD London, United Kingdom**Position: IT Support Engineer** · **Location: Covers Lambeth and Gravesend** · **Salary: £25k - £30k - £5k car allowance plus Benefits.** · **IT Field Engineer** · This is a varied and rewarding role suitable for an experienced ICT professional who has the ability to learn quic ...
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Broker Support Technician
2 weeks ago
Nashrock Recruitment London, United Kingdom Full timeBroker Technician – Credit & Political Risks Team · £42,000 - £52,000 + Bonus + Benefits · Hybrid Working · The Company · Your new company is a market leading, well-established and international Lloyd's Broker who have an exceptional reputation within the London Market. With off ...
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Broker Support Technician
6 days ago
Nashrock Recruitment London, United Kingdom Full timeBroker Support Technician · £50,000 - £70,000 + Bonus + Benefits · London / Hybrid · The Company · Our Client is a well-established, market-leading, global Lloyd's Broker who with a strong reputation in delivering an exceptional service that sets them aside from their competitors ...
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IT School Support Technician
2 weeks ago
Circle Recruitment London, United Kingdom**IT School Support Technician - Education** - **Lewisham/South East London** · **MUST HAVE PREVIOUS EXPERIENCE WORKING WITHIN I.T. IN AN EDUCATIONAL SETTING** · **Microsoft operating systems, Windows server, Anti - virus, WAN, Cisco,MS Servers, Azure, AD, Software licences, Scho ...
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Desktop Support Technician
4 weeks ago
Sanderson London, United KingdomRole: Desktop Support Technician · Location: London · **Salary**: £40,000 · I am currently working on a brand new Desktop Support Technician role for an award winning design company. this is an on-site 2nd line support role, offering on site support and remote support for other g ...
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Senior IT Support Technician
2 weeks ago
Just IT London, United KingdomAre you looking for an exciting new role? · About the Company · A prestigious family-run MSP based in Billericay is looking for a senior IT Technician to join their valued team. This role provides an excellent opportunity to work in a fast paced environment. They are looking for ...
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Technology Support Technician
2 weeks ago
Ryder Reid Legal Ltd London, United KingdomAn exciting opportunity with one of our prestigious Law firm clients has come up for a temporary Technology Support Technician to join their team in their beautiful offices in the heart of London. · The role will provide technical support to the office and the wider global help d ...
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Desktop Support Technician
3 weeks ago
Colebrook Bosson Saunders (CBS Products) London, United Kingdom**Job Title**: Desktop Support Technician · **Location**:London · **Salary**:Competitive · **Job type**:Full Time - Permanent. · Colebrook Bosson Saunders Ltd, a wholly owned subsidiary of Herman Miller, are international designers, manufacturers, and distributors of award-winnin ...
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IT Support Technician 2nd Line Support
2 weeks ago
Red King Resourcing London, United KingdomMy well established, London based Client is urgently recruiting for an IT Support Technician (2nd Line Support) to provide technical support to users across my Clients London based site, to ensure the continuous availability of IT equipment. Recent experienceof supporting the use ...
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Broker Support Technician
3 weeks ago
Nashrock Recruitment London, United Kingdom Full timeBroker Technician – Credit & Political Risks Team · £42,000 - £52,000 + Bonus + Benefits · Hybrid Working · The Company · Your new company is a market leading, well-established and international Lloyd's Broker who have an exceptional reputation within the London Market. With off ...
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Broker Support Technician
3 weeks ago
Nashrock Recruitment London, United Kingdom Full timeBroker Support Technician - International Property (Direct & Fac)Up to £65,000 (Based On Experience) + Bonus/Benefits · London / HybridThe Company · I'm partnered with a growing, reputable and boutique Lloyd's of London Broker, who have an strong reputation in the market, due to ...
IT Service Service Desk Support Technician - United Kingdom - Lockheed Martin
Description
We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant.
You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks.Ensuring that the Service Desk management tool is updated at each stage of the lifecycle of an incident.
Proactively monitoring our extensive estate of servers, using event management systems and other tools, to identify incidents and take appropriate action to maintain and control the resolution of these incidents within in a timely manner.
Liaising with specialist support teams.Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service
Produce management reports from ITSM data
Performing or arranging software rebuilds following system failure.
Supporting the deployment of software configurations.
Support of a 24/7 shift pattern, including accurate time keeping and required to support shift cover
Where required support the Senior Operations Engineer with Ad-hoc activities including:
Deputising for the Senior Operations Engineer as and when required
Ensuring all Incidents and Service Requests are accurately identified, categorised, prioritised and managed
Reviewing calls for quality to ensure the level of service delivered is of a consistently high quality
Engage in "shift left" activities with technical teams to allow more incidents to be resolved at first point of contact cutting down disruption to users and enhancing customer satisfaction
Identifying continual service improvement opportunities
The role will not be authorized to provide services to or by Lockheed Martin UK, which are directly related to business development, acquisition, or sales efforts for a Lockheed Martin UK customer or potential customer.
Contractor/Agency to be responsible for maintaining adequate liability insurance, certifications, accreditations, and training required to perform their tasks.Experience working on a 24X7 Service Desk, in a high availability environment and/or ability to demonstrate previous experience of delivering customer facing support in other industries.
Experience of writing and implementing policies and procedures.Relevant ITIL qualifications
Experience with any of the following technologies is preferred (however training is provided where required)
Service Management toolsets (ServiceNow/Hornbill/Remedy)
A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory
And understanding of Networking, firewalls, network monitoring tools.
Lockheed Martin Rotary and Mission Systems (RMS) provides systems engineering, software development, training solutions and complex program management for global security, civil and commercial markets.
Simply stated, our mission is to be the world's leading global security and aerospace company.To achieve this mission, RMS draws on its core capabilities in advanced platforms and weapons, C4ISR, global sustainment, training and sensors.
Diversity and inclusion are fundamental to our culture and reflect our values of doing what's right, respecting others and performing with excellence.
We know that diversity of thought leads to better solutions for our customers. In addition, we are committed to inclusion of all individuals and will make reasonable adjustments to our applications process.