Food & Beverage Manager - Wokingham, United Kingdom - DoubleTree by Hilton

DoubleTree by Hilton Wokingham, United Kingdom

2 weeks ago

Full time Tourism / Travel / Hospitality

Description

Food and Beverage Manager

40 hour per week permanent contract, 5 days out of 7 on a rota basis

What we are looking for:

A person who is totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.

To assist the Operations Manager in the control and management of the food and drink departments within the overall policies and controls established by the Company and Hotel General Manager, ensuring that the brand values and standards are delivered and budgeted profitability achieved.

As an Food and Beverage Manager you will have/be:

A great leader who is able to take the team on a journey through adapting new skills and working shoulder to shoulder in creating the best experience for our team members and guests
Great organisational and time management skills in order to manage multiple functions on the same day.
To control and monitor payroll costs by allocating labour resources in line with forecasted and actual business levels, through productivity ratios and payroll management.
To review and act upon customer feedback relevant to your areas of responsibility. This to include customer complaints and compliments.
To review and act on CRM Reports relevant to your areas of responsibility to achieve positive and consistent results.
To positively approach sales opportunities in order to maximise sales revenue and exceed budgeted sales targets for the department.
To be actively involved with and suggest promotional opportunities to enhance departmental sales to meet and exceed budget. This to include planning, implementation and review of promotions.
To exercise effective stock rotation and maintain stock levels in accordance with hotel business, ensuring all products are displayed according to hotel and company policy.
To maintain effective communication within your team by holding regular briefing sessions and attending hotel meetings when required.
Produce rota's according to the needs of the business and also keep EPS updated.

Benefits include;

Competitive pay
Service charge also included
Discounts with M&T Hotels and Hilton Hotels worldwide
Meals on duty
Free use of the leisure and gym facilities on site.
Pension scheme
Discounted Spa treatments
Employee referral bonus
28 days holiday

We do not require support from agencies we think we can do this on our own

We are unable to support any sponsorship work visa

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Food & Beverage Manager - Wokingham, United Kingdom - DoubleTree by Hilton

Description