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    Corporate Accounts Manager - London, United Kingdom - Higher Ground Labs

    Higher Ground Labs
    Higher Ground Labs London, United Kingdom

    1 week ago

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    Description

    As Greenfly continues to grow globally, we are seeking a relationship-driven individual to help retain and expand our growing portfolio of key customers.

    Our enterprise SaaS platform empowers organizations to collect, automatically organize, and distribute digital media to hundreds or thousands of advocates and partners to increase social media reach and engagement, and drive revenue growth.

    With a track record of growing accounts and building long-term relationships, you will own the relationship and growth of a few key iconic customers.

    Building a deep understanding of how Greenfly's customers should utilize Greenfly to best support and optimize their organizations, you'll be pivotal in ensuring customer satisfaction, retention and expansion.

    Greenfly is a digital media collaboration platform that enables - and inspires - brands to request, manage and share user- and creator-generated content with athletes, influencers, talent, advocates, brand ambassadors, employees, fans, and more.

    Co-founded by MLB all-star Shawn Green, the company began in 2015 and has quickly established a significant foothold in the sports, media, and brand sectors.

    Lead strategic conversations with key stakeholders to ensure the customer is successful in meeting business and Greenfly specific objectives
    Drive renewals and grow Greenfly's business within specific customers, working across business units/organizations at our customers
    Support customers through on-boarding, including initial setup and training to ensure maximum usage, value, retention and expansion
    Support on specific strategic accounts, co-owning both customer-facing and internal execution and communication
    Monitor customer usage and metrics to track adoption, opportunities for expansion and at-risk signs
    Work proactively to anticipate potential challenges and eliminate any risk for churn
    Create and deliver reports to showcase value, opportunities for improvement and growth, and overall trends
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