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    Chief Officer - United Kingdom - Eco Careers LTD.

    Eco Careers LTD.
    Eco Careers LTD. United Kingdom

    2 days ago

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    Description

    Our client, an Oxfordshire based global SaaS business are looking for a Chief Customer Officer to join the Senior Leadership Team.

    As the CCO, you will spearhead the delivery of exceptional customer experiences by leading various customer-facing functions, including implementation/onboarding, support, training, and account management teams.

    Cultivate and maintain relationships with strategically important customers, empowering account managers to excel.
    Establish and optimize innovative customer onboarding processes, setting standards for global implementation.
    Set operational targets, ensuring sustainable growth and responsible management.
    Manage budgets and resources, leveraging data for informed decision-making.
    Ensure compliance with Information Security and privacy policies and procedures. .Strong organizational and time management skills.
    Data-driven decision-making ability.
    Familiarity with project management methodologies (e.g., PRINCE, Agile, waterfall).
    Proficiency in Google Workspace, MS Office, particularly Word and Excel
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