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    Technical Delivery Manager - Leeds, United Kingdom - Lloyds Banking Group

    Lloyds Banking Group
    Lloyds Banking Group Leeds, United Kingdom

    1 week ago

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    Description
    Technical Delivery Manager

    Working Pattern:

    Our work style is hybrid which involves spending at least 2 days, or 40% of our time in one of our office sites.

    Lloyds Banking Group is committed to help Britain prosper and become the best bank for customers.

    As part of this we're transforming our digital capability, providing customers with simpler, seamless interactions across online, mobile and branches.

    Our aim is to build a forward-thinking capability that supports the business in delivering high quality, efficient and positive impact outcomes for customers.

    Our Technical Delivery Managers ensure the products we deliver are fit for purpose and meet the quality and standards that our customers expect and that they are delivered and integrated seamlessly and safely into the bank's ecosystem.

    This role is within the Stockbroking Lab which supports Halifax Share Dealing LTD (HSDL). Within the lab there are six feature teams working on initiatives through conception into production.

    You'll be supporting the Lab and these teams, working collaboratively with the Product Owners, Engineers, and other team members ensuring that the change is delivered safely to achieve great customer outcomes.

    The purpose of the Technical Delivery Manager (TDM) is to provide effective coordination and integration of delivery of technical components that requires cross-cutting engagement across multiple Labs within Lloyds Banking Group and third parties.

    You'll lead your delivery team/s to ensure the fundamentals of Change Management excellence are achieved. This includes analysis, governance, planning to manage finances and delivering value.

    You should strive to build relationships across role communities, change teams and business areas to maximise opportunities for continuous improvement through shared learnings.

    Coordinating the integration process and / or implementation events across shared infrastructure (e.g.

    upgrading infrastructure); Working with stakeholders outside of the lab to ensure interlock to enable delivery at pace, including how to consume infrastructure components provided by other platforms or (within Enabling Platforms) how to make the products delivered by the Labs consumable in a self-served manner.

    Identifying blockers to delivery by proactively monitoring, trouble shooting and diagnosing technical issues; Acting as interface between the supplier (3rd Party) and key business stakeholders, supporting the management of delivery of underperformance for at least 1 Silver Level supplier relationships / business critical programmes.

    Running complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery.
    Providing expertise (not content) for governance activity owned by the Product Owner, e.g. Enabling the delivery of technology risk and control improvements.

    Proven change delivery skills with the ability to plan, track and manage complex IT change across large organisations including the associated governance through the delivery lifecycle.

    The ability to manage RAID items through the project lifecycle ensuring great outcomes for customers and the business are delivered in the expected timescales and to budget.

    A detailed understanding of the Agile tools available to feature teams and how best these can be used to optimise the delivery with proven experience of doing this in day-to-day delivery management.

    A proven ability to manage stakeholders and peers including senior stakeholders at director level coupled with the ability to clearly articulate updates, issues, and risks.

    Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

    We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative, and it's why we especially welcome applications from under-represented groups.

    We're disability confident.

    We also offer a wide-ranging benefits package, which includes:

    ~ A generous pension contribution of up to 15%.
    ~ An annual bonus award, subject to Group performance.
    ~ Share schemes including free shares.
    ~ Benefits you can adapt to your lifestyle, such as discounted shopping.
    ~30 days' holiday, with bank holidays on top.
    ~ A range of wellbeing initiatives and generous parental leave policies.
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