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Advisor Success manager
Found in: SonicJobs Direct Apply UK - 1 day ago
C&M Travel Recruitment London, United Kingdom Full timeAdvisor success manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below. · Advisor success mangers duties · -Manage 10 ...
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Blue Optima Verified Company London, United Kingdom Full time £30,000 - £80,000 per yearBlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineering. · Our technology is used by some o ...
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Customer Success Manager
Found in: Appcast UK C C2 - 4 days ago
InRule Greater London, United KingdomAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rel ...
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Customer Success Manager
Found in: Ziprecruiter UK C2 - 14 hours ago
Sauced. London, United KingdomJob Description · Our Client · Our client is a small yet well-established FinTech who have created a suite of B2B payment solutions. They are looking to hire a Customer Success Manager to join their scaling team, who will be responsible for managing and growing a portfolio of hig ...
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Customer Success Manager
Found in: Ziprecruiter UK C2 - 2 hours ago
Vertical Advantage London, United KingdomJob Description · A great opportunity to join a highly ambitious, London-based, food & drink consultancy on a mission to inspire their customers with expert insight and world-class data powered by analytical thinking, outstanding expertise, and leading technology. · From manufact ...
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Client Success Manager
Found in: Ziprecruiter UK C2 - 2 hours ago
Pivotal London London, United KingdomJob Description · Client Success Manager – German Speaking · Up to £75,000, % OTE · Location – Central London and 4 days per week in the office. · Our client are an innovative audio and gaming AdTech business that continues to scale globally, and they're looking for a German spea ...
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Customer Success Manager
Found in: Ziprecruiter UK C2 - 2 hours ago
Dext London, United KingdomJob Description · Who We Are, What We Do And Why · We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are tr ...
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Partner Success Manager
Found in: Appcast UK C C2 - 4 days ago
Wander Greater London, United KingdomThe role: Partner Success Manager - Airline industry · Where: Central London (hybrid) · Experience: Experience working for airlines - preferably with Alliances, revenue management or online sales · Salary: upto £80k and dependent on experience. · An exciting opportunity has aris ...
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Customer Success Manager
Found in: Jooble UK O C2 - 19 hours ago
Principle London, United KingdomEnterprise Customer Success Manager Our client is a world renowned American global software company that provides a diverse array of innovative software solutions that empower artists, designers, and businesses to bring their visions to life and they have an immediate requirement ...
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Customer Success Manager
Found in: Appcast UK C C2 - 8 hours ago
Sauced. London, United KingdomOur Client · Our client is a small yet well-established FinTech who have created a suite of B2B payment solutions. They are looking to hire a Customer Success Manager to join their scaling team, who will be responsible for managing and growing a portfolio of high-value accounts w ...
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Customer Success Manager
Found in: Appcast UK C C2 - 1 day ago
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses London, United KingdomThe Company:VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planetNow officially recognised as a global player with expansion into the US market.A company with a mission To support career & growth opportunities for under-re ...
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Customer Success Manager
Found in: Appcast UK C C2 - 1 day ago
Lorien Greater London, United KingdomCustomer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up · If you would be open to relocation, this will be based in the West Midlands · Pre IPO Unicorn SaaS Scale Up · Leadership role · £80K Base + 25% Bonus (OTE = £100K+) · Equity options · Onsite parking + E ...
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Customer Success Manager
Found in: Appcast UK C C2 - 5 days ago
J&C Associates Ltd United KingdomJob Title: Solution Customer Success Manager · Location: Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · The role: · Client's Expert CSM team is looking f ...
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Customer Success Manager
Found in: Appcast UK C C2 - 4 days ago
Artisan AI (YC W24) England, United KingdomCompany Description · Artisan is a mission to create advanced human-like AI Employees, called Artisans, and develop the operating system for SaaS, redefining the meaning of software. The company focuses on sales automation through its Artisan Sales platform which contains every ...
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Customer Success Manager
Found in: Appcast UK C C2 - 1 day ago
PropRec Search England, United KingdomWe are looking for an experienced and dynamic Customer Success Manager to join a highly innovative IT services provider, with offices all around the UK. This role is hybrid / remote - you will be required to visit customers in the UK. Salary up to £75K + Car, Bonus DOE. · Why sh ...
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Customer Success Manager
Found in: Appcast UK C C2 - 6 days ago
Media Contacts Ltd London, United KingdomThis is an opportunity to join a well established financial media business specialising in aviation at their busy central London office. · They are dedicated to enhancing transparency and accountability as the industry transitions towards sustainable aviation. With a strong pres ...
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Partner Success Manager
Found in: Jooble UK O C2 - 1 day ago
RELEX Solutions United KingdomRELEX Solutions is a leading provider of cutting-edge retail optimization software. We are now looking for a full-time Germany or UK based Partner Success Manager to enable the further growth of our SaaS business. You'll join the Global Partner Success team from either our London ...
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Customer Success Manager
Found in: Appcast UK C C2 - 8 hours ago
Dext London, United KingdomWho We Are, What We Do And Why · We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 mi ...
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Customer Success Manager
Found in: Appcast UK C C2 - 20 hours ago
4PointZero Greater London, United Kingdom4PointZero helps businesses with their financial systems and processes. We integrate cloud-based finance applications for growing businesses using modern tech and automation. Our office is based in Central London. · The Role · This exciting role comes with the opportunity for cus ...
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Customer Success Manager
Found in: Appcast UK C C2 - 8 hours ago
Bitpace London, United KingdomAs a Customer Success Manager, you will play a crucial role in ensuring the satisfaction and success of our customers. You will be responsible for building strong relationships with our clients, understanding their needs and objectives, and guiding them to effectively utilize our ...
Customer Success Manager - London, United Kingdom - Smarsh Inc.
Description
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications.Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.
Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.
5000 list of fastest-growing American companies since 2008.As part of our Enterprise customer success team, you will be delivering customer success to our mid-market enterprise accounts and working with Fortune 500 caliber clients across the world.
This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives.
Know your accounts and their organization structure. Establish and maintain executive relationships for your accounts.Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan.
Drive and track customer adoption of Smarsh products and services.Proactively identify At Risk Clients and define escalation and remediation plans. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts.
Track activities in CRM tools and accurately log outcomes of customer discussions.
BA/BS degree in business/technology or comparable experience and 3+ years' experience in customer success.
~ Skilled at matrix management and using leadership skills to achieve goals.
~ Knowledge of working in tools like Salesforce, Gainsight and Jira.
We use the latest in AI/ML technology to help our customers break new ground at scale.
We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success.