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    Property management assistant - Norwich, Norfolk, United Kingdom - Clarion Housing Group

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    Description

    Location:
    Hybrid/Norwich


    Contract Type:
    Permanent


    An exciting opportunity has arisen to join our Private Rent Team who manage the group's market, intermediate and NHS keyworker rented portfolios.


    Managing all pre-tenancy and end of tenancy procedures including the processing of applications and applicant vetting, booking and tracking voids works and safety checks and other compliance certificates, booking of inventories and check-in and checkouts, tracking key movements and preparing tenancy agreement, sign-up paperwork, and the processing of tenancy deposits.

    Manage and administer all property marketing materials and campaigns, keeping these up to-date, monitoring and following up on leads to meet agreed take-up and response targets.

    Liaising with Estate Agents and the NHS.
    Ensure that void properties are ready to let with all relevant compliance certificates in place as soon as possible.

    To order all safety or ad hoc check and certification as required, receive certificates and accurately record information on the system and arrange related works if applicable.

    You'll also get involved in supporting the wider tenancy and property management with the primary objective of delivering an efficient service to customers, ensuring statutory compliance and meeting agreed financial and operational targets.

    Addition activities may include responding to tenant queries, complaints, processing maintenance requests, and arranging access for compliance visits.

    We're looking for someone with experience and knowledge of the legal processes of residential property lettings. You'll be confident in the use of various computer software packages, particularly Microsoft Office.


    You'll work in the office 5 days a week for the first 4-6 weeks and will then work flexibly between home and in the office 3 days per week.

    Competitive salaries that are benchmarked regularly against current market rates
    Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
    A flexible benefits scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like
    Matched pension contributions of up to 7.5% of your salary with generous life assurance
    Flexible and agile working for the majority of our employees.
    Company Bonus Scheme
    Eye care vouchers

    Holiday trading scheme allowing you to buy and sell leaveOur commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.


    Closing Date:
    Wednesday 8th May 2024 at midnight.

    For further details on this vacancy, please click 'apply' or visit our website.

    Applicants must be able to travel as required.

    Diversity and Inclusion

    We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

    We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work

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