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    Credit Control Manager - Bristol, United Kingdom - Ford Fuels

    Ford Fuels
    Ford Fuels Bristol, United Kingdom

    2 weeks ago

    Default job background
    Full time Administrative
    Description
    Ford Fuels is a family run fuel and lubricant distribution business supplying both commercial and domestic customers.
    An opportunity has arisen for a full-time Credit Control Manager to join the Credit Control department working at our Farrington Depot.
    Are you currently working in a Credit Control role and fancy a change in career? Looking to expand your knowledge and experience in a successful family run business? We are looking for an experienced Credit Controller to join our department.

    About the role:
    • 40 hours per week, Monday - Friday (1 hour for lunch)
    • Lead and organise the Credit Control team
    • Provide development and guidance for the team
    • Monitor and manage efficiency of the team
    • Ensure all old and overdue debts are chased and paid
    • Reduce debt list and minimise write-offs
    • Exceptional customer service
    • Take ownership of customer queries
    • Resolve difficult customer situations
    • Liaise internally
    • Provide management reports to the business

    About you:
    • Experienced in managing a team
    • 3 years+ experience in a Credit Control role (CICM qualification - desirable)
    • Able to build rapport with internal team and customers
    • Professional, motivated and organised
    • Able to deal with difficult / sensitive situations
    • Able to work well under pressure
    • Experience providing reports
    • Full UK driving licence
    • PC literate (Experienced in Excel)
    • Highly confidential

    What we can offer you:
    • 22 days holiday (plus Bank Holidays)
    • Discretionary company bonus
    • Training and support
    • Company pension
    • Cycle to work scheme
    • Employee Assistance Programme
    • Eyecare scheme
    • Retail discounts
    • Free parking

    If you feel this Credit Control Manager role is for you, please apply today with your CV and a covering letter outlining your suitability for the role.


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