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    Finance and Credit Controller - England, United Kingdom - Portfolio Credit Control

    Portfolio Credit Control
    Portfolio Credit Control England, United Kingdom

    1 week ago

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    Description
    Finance Graduate - Credit Controller/Customer Service Surrey
    Portfolio Credit Control are currently partnered with a reputable manufacturing business who are ever-growing. The business is currently looking to strengthen to credit function with an organically grown role as a Credit Controller.

    This is a great opportunity for someone who is looking to join a business with a family ethos who can offer stability and long term career opportunities.

    To administer an assigned portion of the Sales Ledger and generate maximum cash flow & minimise bad debts. Maximise sales potential and provide a high standard of customer service to both internal & external customers.

    KEY RESPONSIBILITIES * To assess all new account applications with the aid of:
    On-line Credit Agencies
    • Filed Accounts
    • Local Knowledge and discussing the acceptance or rejection of credit facilitates with customers and sales staff * To maintain all customer credit limits in line with Company policy and customer purchasing requirements.
    Ensure yearly financial review is logged and maintained on customers trading above a given level * Collection of debts within assigned credit terms and achievement of individual & department targets and the keeping of meticulous records & review dates via a customer diary system * Listening to the financial issues of customers and making sound commercial arrangements for payment plans * To process any credit held orders and contact sales / customers where necessary in a timely & commercial manner * Reconciliation of monies received in line with customer remittances.

    * Assist in the management and responses to the central Credit Control email address * To ensure customer database is accurate and up to date along with the filing and maintenance of relevant associated filing.

    * To refer accounts, where appropriate for litigation * To ensure maximum efficiency of the Aged Debt by liaising with local branches, including a monthly meeting with each Business Manager via telephone or face to face * To visit customers where necessary to ensure smooth running of the account / build relationships and to aid credit assessment * Regular visits to assigned branches and attendance of quarterly meetings held by Group Credit Manager and bi monthly ledger reviews with Team Leader * Ad hoc duties as assigned by the Group Credit Manager / Assistant Credit Manager / Team Leader PERSON SPECIFICATIONEssential: * Excellent communication skills, including the ability to negotiate * Excellent customer service skills * Excellent interpersonal skills * Good numeracy skills * Ability to work in a team environment * Ability to work under pressure and work to strict deadlines * Ability to gauge different situations and behave accordingly * Strong and adaptable personality * Good organisational & time management skills Desirable: * Commercial B2B credit control experience in a relevant fast-moving environment with the confidence & ability to place pressure tactfully on individuals / companies who owe money * Credit assessment knowledge...

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